2,043 Florida Used Car Dealers

JOHN MASTROGIOVANNI WAS MOST HELPFUL AND ANSWERED ALL... - JIM

JOHN MASTROGIOVANNI WAS MOST HELPFUL AND ANSWERED ALL QUESTIONS FULLY. HE WENT OUT OF HIS WAY TO PRESENT OTHER CARS FOR OUR REVIEW WHICH WAS VERY INTERESTING. GREAT COMPANY WITH A GREAT COLLECTION.. JIM VALENTINE

Buyer Beware - Jkellogg

Purchased 2003 Nissan Xterra from Eagle Eye May of 2019. Oil light started blinking within 10 days of driving. Profuse oil leaking in driveway just 2 weeks in. Turns out the gaskets were defective and needed to be replaced. After a 1300 maintenance job, it ran smoothly for a week. The following week the engine completely failed due to misuse and prior abuse. Put less than 500 miles on then vehicle. Tried contacting Eagle Eye for any sort of support. Ignored. Buyer beware.

Horrible waste of money - Chris

You can’t trust this dealership especially the lady. She sold me a car that was complete trash make sure you bring ur mechanic to check out the car before purchasing!!

I almost never leave reviews, but I tried to contact - fred

I almost never leave reviews, but I tried to contact these guys via their website and text and they never contacted me back. I finally called them and they recognized my number and told me they didn't bother responding at all because I asked if they were flexible on the price in my first email (because they were $4000+ over KBB value). It seems very rude to me to not at least respond and tell me they were firm on the price. Very poor service in my opinion.

My husband found a nice truck that was in consignment.... - renshawnl

My husband found a nice truck that was in consignment. The price was right and the sales guy was friendly and didn't pressure him into anything. Rather, he actually suggested thinking about it for awhile. I would check them out again the next time we're in the market for a used vehicle.

My initial feeling about Excel was class personified. I... - Dreamturnednightmare

My initial feeling about Excel was class personified. I was at aww at the customer service and look of the dealership. The salesman seemed very knowledgeable. The car history was given and I was told they only deal in well kept cars. The car was a little older but looked, drove, and felt as though it was newer. Upon purchase, I drove it for a couple days before taking it to the BMW dealership because I notice white smoke as I waited for food in the drive through. The dealer came back with a $3 ,500 bill for something I cant recall right now. I drove it for another week before seeing the smoke again. I then took it to a friend of mind who worked for BMW for andxtended period of. He told me that there was an engine issue that was going to cost $10,000 to fix eventually but that it was ok to drive. The white smoke issue he fixed. It costed me another $2000 to fix that. He could see where the dealers did the work they said and felt it was probably needed based on what he saw. I went back to Excel to inform them of all the issues. The attitude was as expected (I had the car, all sells are final, it's yours now). That was 2 years ago. In the pass few months it has been overheating according to the computer. It has been in the shop for times and presently in again. I have spent another $2000 in repairs. My dream car and what I thought was a blessing has made me feel like the fool in the Bible that money will soon depart from him. The car cost me $30K plus. Paid it off recently. After feeling good about paying it off, looks like I may be going back into payments. I very seldom drive the car because I am a disabled veteran and dont have to go out much. Doctors appointments and occasionally to Pompano Beach from Port St. Lucie. Since COVIC I am home. I keep going back to Excel statemrnt of the type of cars they sell and the history report. Maybe my car was an isolated situation.

I purchased a 1995 740iL purchased a 1995 740iL from - Sparky

I purchased a 1995 740iL purchased a 1995 740iL from Exclusive Impex, Inc in September of 2022. The car had very low miles (66,300) a “clean” CARFAX report.The salesman actually “volunteered” the report. In actual fact, this car had severe structural damage which was identified at the auction where it was purchased by Exclusive Impex, Inc. Anyone bidding on this vehicle at the auction would have been made aware of this. Exclusive Impex, Inc. would have known the extent of this damage. Clearly, the CARFAX report was wrong! Exclusive Impex, Inc. chose to present this car for sale with the condition described in the CARFAX report, knowing it was inaccurate. They chose to mislead potential buyers of this car regarding its actual condition. This behavior is clearly unethical and probably illegal. I recognize that I purchased the car AS IS, meaning as presented. However, the vehicle was not presented with all the information available to Exclusive Impex, Inc, which chose to use the CARFAX report in a way that hid the serious structural damage the car had sustained previously. As I have subsequently learned, this is a common practice used by dealers to increase their profits by taking advantage Exclusive Impex, Inc in September of 2022. The car had very low miles (66,300) a “clean” CARFAX report.The salesman actually “volunteered” the report. In actual fact, this car had severe structural damage which was identified at the auction where it was purchased by Exclusive Impex, Inc. Anyone bidding on this vehicle at the auction would have been made aware of this. Exclusive Impex, Inc. would have known the extent of this damage. Clearly, the CARFAX report was wrong! Exclusive Impex, Inc. chose to present this car for sale with the condition described in the CARFAX report, knowing it was inaccurate. They chose to mislead potential buyers of this car regarding its actual condition. This behavior is clearly unethical and probably illegal. I recognize that I purchased the car AS IS, meaning as presented. However, the vehicle was not presented with all the information available to Exclusive Impex, Inc, which chose to use the CARFAX report in a way that hid the serious structural damage the car had sustained previously. As I have subsequently learned, this is a common practice used by dealers to increase their profits by taking advantage of the discrepancy between the CARFAX report and other sources such as Experian. I am attaching a link to an article which describes this practice in detail.: https://www.thetruthaboutcars.com/2016/03/sleazy-car- dealers-pass-off-frame-damage-cars-clean/. The title of the article is: “How Sleazy Car Dealers Pass Off Damaged Cars As Clean | The Truth About Cars.” You might be wondering how I came to identify the problem with the car. I’m nearly 79 years old, but thought I could do much of the work on this car myself. Two full thickness rotator cuff tears in my right shoulder have made this unrealistic. Once I accepted my limitations, I decided to sell the car. I listed the vehicle for sale a few months ago. A gentleman came to see and drive it and brought to my attention the inaccuracy of the CARFAX report, as documented in a report from Experian. It’s certain that this car sold at auction at a very low price after the damage was identified for those bidding on the car. I wrote to the owner of Executive Impex, Inc. and requested full disclosure of the damages as well as a partial refund of the purchase price. There has been no response, thus far. I am posting this review to call attention to the unethical and likely illegal behavior of this used car dealership and to alert the unwary to the practice of using inaccurate CARFAX reports to mislead buyers into the purchase of vehicles which are presented as undamaged, but which have sustained severe structural damage. I sincerely hope that it will help others avoid being cheated by this and other unscrupulous car dealerships. Thank you for reading this review.

The people at Expert Auto Group are some of the most... - Michael A

The people at Expert Auto Group are some of the most genuine used car dealers you can find. They have a reputation for integrity. In fact, they refuse to work on Sundays, a high-profit sale dale for cars. They are committed to dealing with you ethically unlike many businesses in this market. All the staff are friendly, courteous, and genuine. Expert will be honest and up front about the cost and the value of the car they sell you. You won’t find any lemons here. They will pay to get you the CARFAX on all their cars. They have onsite mechanics and detailers. And they’ll make sure that the car has been serviced, has new tires, and has all the accessories it had when it was originally purchased. Our friend, who bought two cars from them, can vouch for their service and the quality of their cars. As a result, we’ve bought three cars from them over the last several years. We have also referred other friends who have been completely satisfied. We would not hesitate to buy a car from them again or recommend them to friends and family. We believe that you’ll have peace of mind to buy your next used car from Expert Auto Group. Sincerely, Michael & Charlene

Stay away! - Screwed!

This is going to be a lengthy review. The description of the car in their ad was false. It was listed as excellent windshield, great paint, specifically no dents(as I later noticed, are all their cars). I made a special trip from Ohio to buy the car described in their ad since my almost identical car, which I have driven for years, needed a costly transmission repair. The windshield on this Florida car was cracked the entire width, the paint was awful, many dents and peeling clear coat in multiple places, broken shocks and the trunk looked as if it had been painted with a spray can. Now, this is an older car, so I didn't expect it to be perfect, so we negotiated an acceptable price. I drove off the lot to a nearby gas station, and the car wouldn't accept gasoline! It just blew it back out,so naturally, I took it back. They agreed to fix it and gave me a loaner for 2 days. I was staying in Miami,so it was a big inconvenience to drive the hour plus there, then back 2 days later to a 'sort of' repaired car. On the drive back to Ohio, the sun visor fell off except for 1 screw and the driver side power window quit working. This car is a disaster and my belief is that it is pieces of many cars. It is worth the price of the decent tires, a few hundred dollars instead of the few thousand I paid. MOST IMPORTANT - This transaction was on December 4,2016. Today is January 30,2017 and I STILL HAVE NOT RECEIVED THE TITLE TO THE CAR!! I have called and texted MANY times in the interim, and despite a promise by Wesley, my sales person, still no title, so I can't drive the car or sell it. IT HAS BEEN IN MY DRIVEWAY SINCE THE TEMPORARY TAG EXPIRED ON JAN 3. I would give them a minus 2 stars except that they did send someone to pick me up at the Ft Lauderdale airport and supplied me with a decent loaner car for the 2 day repair. Hence, the 1 star.

Great dealer to deal with - Elunicodueno

In and out in less than 45 minutes, very chilled environment, I am well pleased with my purchase. Overall an excellent experience, I found the car online, came, test drove it and got approved through one of their lenders on the spot

I got a beautiful Bentley Lease from Don L Leasing a few... - jlloyd55

I got a beautiful Bentley Lease from Don L Leasing a few months ago and could not be happier. They were great to deal with, had great prices and awesome service, even delivering it to my door. My wife is in the process of looking for a new Mercedes and we will probably get the Mercedes Lease from them as well. Thanks Gabe!

Great service! - Misha

Great service! Promised to get me an approval & I drove the same day! 100% recommend

I recently purchased a Toyota Camry from Fitzgerald Auto... - BillR

I recently purchased a Toyota Camry from Fitzgerald Auto Sales and am very happy to give a 5 star rating. I would highly recommend FAS! I live in Macon GA and had searched AutoTrader for a car but didn't find what I wanted until I expanded my search. Then I found my car in Jacksonville. The photos and vehicle description were just what I was looking for. The car was in excellent condition, Brendan was easy to work with, he answered all my questions, we closed the deal and I was on my way with my car in less than 2 hours. He had some great looking Jeep Cherokees for sale so I might be back for one of those.

Just received my 2023 Bronco! - Lourdes

Just received my 2023 Bronco! Let me just say that it looks even better in person. I have been looking for a custom Bronco for a while and theirs really stood out. The whole transaction was done over the phone and through email and I couldn’t have asked for a smoother transaction. From start to finish they were very helpful. Couldn’t have asked for a better experience!!!

Diesel Trucks - Johnman

Best selection of quality used diesel trucks for sale around. Work trucks at very reasonable prices along with knowledgeable and professional salesmen. The pressure is low and numbers are upfront and honest. Definitely worth checking these guys out.

Salesman lied. - You earned this review

I liked the salesman at first. Nice guy. But the truth is he lied to me. When someone lies to your face... hard to accept sometimes. Because you wanted to like the person or place. For example the car was out of alignment causing front tires to be balding round on the sides. Looked like an orange on side of both front tires. I said woah thats bad. He said no thats normal. Yeah. That actually happened. Thats why this review exists now. I mean how stupid or vile do you need to be to tell a stranger that. PS didnt have hesrt to tell him im a 30 years retired mechanic for that brand of vehicle. Dumb xxx. He also was supposed to call me with information. He never called. I asked for basic servicing paperwork because he told me it existed. He sounded like I was inconveniencing him. Still never called back. I was open minded to simply fix the alignment myself but the guy was so difficult I simply drove 15 min down road bought new one few days later. Read other reviews later and saw others saying they had tough time or inventory with problems so they passed too. If he didnt lie and just called me car would have been sold

Stole our money. We are out $45,000 in vehicle and legal... - beth2550

Stole our money. We are out $45,000 in vehicle and legal costs. Has judgment against him, but will not pay, even after 3 weeks in jail! Also operates under ecocar.com. May use other aliases.<br><br>DO NOT CONSIDER BUYING FROM THIS CRIMINAL!

Very helpful and friendly service. - roger.villatoro

Very helpful and friendly service. Dealer kept the vehicle in prime conditions and was ready for sale. I enjoyed the experience.

I bought a BMW from this company after seeing an ad on... - toofastflyer

I bought a BMW from this company after seeing an ad on Craigslist. The car was nicer in person that it appeared from the pictures and video they had online. Scott answered all of my questions over the phone and was extremely professional and helpful in person. I never felt pressured throughout the experience, and the car has been a pleasure to this day. I would recommend them to anyone looking to get a good car with no typical used car salesman nonsense being thrown at you. I shopped my car for about three months, and they actually had the lowest priced model within the state. The rest of their inventory seemed pretty close to private party prices as well.

Awesome! - Sunshine

After searching all over for the perfect deal in my price range and with great mileage. Steve Matthews from FWB auto brokers on 98 did the deal. My husband and I were able to get in a safe reliable automobile with excellent trade in value on our car.

This is my 8th car transaction in 12 years and Chris - AJ

This is my 8th car transaction in 12 years and Chris Nason & Robbie Trude made my latest purchase truly "Hassle Free". I felt like I walked out of an ultra luxury car dealership. They were upfront with their pricing and to my surprise they found innovative ways to lower my total price. I also commend Garber Chevy for their non mark up policy and upfront pricing even on high demand vehicles.

Excente servicio y calidad me gustaría obtener un - gerardomirandahernandez1974mh

Excente servicio y calidad me gustaría obtener un vehículo me urge mucho.. por favor ayuda

They didn't return my call until 4 days later but never - Pjd2119

They didn't return my call until 4 days later but never left a message.

GREAT CUSTOMER SERVICE - YOLA

THE FINANCE WAS VERY EASY THE PEOPLE VERY POLITE AND THE CAR LOOKS GREAT THE LADY WORKING WITH ME WAS VERY DETAIL WITH ALL THE PROCEDURE AND THE UP AND DOWN THE WARRANTY HOW THOSE IT WORK AND THE FINANCE ALSO

1995 BMW 525! WAGON - TRADE-IN FOR SALE AS ADVERTISED... - vonhauswirth

1995 BMW 525! WAGON - TRADE-IN FOR SALE AS ADVERTISED Unprofessional, Condescending, Unhelpful !! False advertising! The vehicle was listed for sale and there was no images - Says.. “Coming Soon..” I inquired about the car to see if it was available the sales person presumed to be the owner or head of the sales department says.. “We are not accepting anything less than one penny.. the price is not negotiable!…we do not normally sell trades and we send them to the auction to be sold” SO WHY ADVERTISE IT AS IF YOU HAVE EVERY INTENTION ON SELLING AT YOUR DEALERSHIP!?! WHERE THERE WAS NO INTENTION IN THE FIRST PLACE. BAD SALES TACTIC! Images: I wanted to to see some quick images but they inform me that the car was in a repair shop and could someone take a quick snapshot of this car as I was thinking of putting a deposit hold on it prior viewing the car - since I was two hours away. I even suggest someone go and take a photo or two of the car so I could get a idea of its shape prior driving out to the dealership 2 hours away. They gave me no interests of doing such nor any intentions of selling it high priority at the dealership but keen on towards the auction option. Nevertheless, Not only they lost me as a Future Customer; (I was interested in a another vehicle as well, but never mind!) Very arrogant, unhelpful, and false intentions. Thank you for showing me your unprofessional unwillingness behavior.

Amazing- they were responsive via email, answered a ton... - Lsherrill

Amazing- they were responsive via email, answered a ton of questions honestly, and helped us with this decision. When we decided to purchase, the whole process took about one hour. We will only shop here from now on!

Excellent experience under new management - Adriantl

I saw the vehicle I was looking for on the Internet. Not only did they offer a great price but allowed me to take the truck to my local mechanic to look over. I wound up purchasing the vehicle then and there and the paperwork was done rather quickly. It was a good, hassle free, stress free experience and I will buy from them again.

I buy in this dealer a car in Nov 2021 a outlander 2022 , - Vicmdandrea

I buy in this dealer a car in Nov 2021 a outlander 2022 , since first week I have a problem with a gas smell. Still have the same issue . The car have more than 8 repairs since nov until today. NOBODY answered yet I still with my car at dealer they don’t change it just repair and do it wrong you buy it and then nobody is responsible for the damage. WORST experience EVER I would NOT recommend this car or dealership

This may sound a bit cheesy or overdone, but I could not... - jhg46

This may sound a bit cheesy or overdone, but I could not have been more pleased with EVERY part of my dealings with JC and the folks at H&H. I'd been looking non-stop for 2 months for the right car, and they really WOWed me. Anyone can sell a clean car, but H&H was phenominal to deal with, mostly for their trustworthiness, knowledge, and obsession with doing it right. "Exceeds expectations" is an understatement, and they still provide advice well after the sell has ended. The price was exceptional, I'm confident in the quality, and I met other people while making the purchase who had repeatedly purchased numerous Vettes from them already (private owners). I didn't really think there were still people out there who were really stand-up folks, but they still exist. Concrete positive examples of H&H are: in-depth discussion about the care of the vehicle, advice on modifications/exhaust (if any), and expectations for future performance/wear/longevity for covettes specifically, etc..; a guarantee that I would be pleased and that everything was as previously mentioned (super clean and fully functioning), which they backed up....if I wasn't pleased they said they would buy my plane ticket home (I flew from northern Virginia for the car); extreme disclosure about any and every minute flaw; service performed on the car that only corvette specialists would be aware of, such as leaky seals in the rear-end; and, JC came to pick me up from the airport. They set their standards very high for cars they deal with, making sure that they have not been modified or abused. When buying a high performance vehicle, being able to assess the history is paramount, and they do a great job. The car I bought had 55K miles and it looks like its seen only 15K or less....I brag about my deal when people ask, and they car is in great shape so I get many compliments on its condition. Needless to say, my waiting and research paid off. I would send any friend or family member there, confident they would be taken care of. If you are buying a Corvette, call them and have them find you one that's worth buying...it will be worth the wait.