On 5/19/2013 11:04:10 AM Grayrider734 wrote:
I HAVE PURCHASED MANY VEHICLES IN MY LIFE. I HAVE HAD A LOT OF CONTACT WITH MANY DIFFERENT DEALERSHIPS . AS A RESULT OF THAT, I FEEL THAT I HAVE THE EXPERIENCE TO RATE MY PURCHASE WITH MIKE PATTON FAIRLY .
FIRST, WORDS CANNOT DESCIBE THE PROFESSIONALISM DISPLAYED BY QUENTIN VOREL AND MIKE BROWN. NOT ONLY WERE THEY COMPETENT IN THE KNOWLEDGE OF THE PRODUCT I WAS INTERESTED IN, BUT THEY ACTUALLY SHOWED A GENUINE TRUST TO HELP ME MAKE A DECISION THAT WENT DEEPER THAN MOST SALESMAN WHO BASICALLY JUST WANT YOU TO HURRY UP, PICK A VEHICLE AND SEND YOU OUT THE DOOR SO THEY CAN GET THAT COMMISSION CHECK AND MOVE ON TO THE NEXT SUCKER.
NO, THESE TWO INDIVIDUALS TRANSMITTED TO ME, THE FEELING THAT I WAS THE ONLY CUSTOMER AT THIS DEALERSHIP AND IF IT TOOK ALL DAY AND NIGHT, THEY WERE GOING TO HELP ME ANY WAY I NEEDED HELP AND I LEFT KNOWING THAT I CAN PICK UP THE PHONE AND CALL THEM AND TRULY BELIEVING THEY WILL RENDER THAT SAME PROFESSIONAL HELP EVEN AFTER THE SALE.
QUENTIN AND MIKE WERE VERY FRIENDLY, DOWN TO EARTH, AND I KNOW THAT WHEN THE NEED FOR ANOTHER VEHICLE COME UP, I WILL BE LOOKING FOR THESE GUYS. I AM SOLD ON MIKE PATTON. GREAT STAFF. ABOVE AND BEYOND ALL EXPECTATIONS WOULD BE THE WORS TO DESCIBE MIKE PATTON FORD STAFF.
On 5/17/2013 10:18:52 PM newnancat wrote:
I called to inquire about a 2011 ford f150 lariat that caught my eye on the internet. I have been searching for a while to find a used f-150, with the engine and bells and whistles I wanted, that was low miles and still looked new. They are not easy to find. So when I saw this one on the internet, I looked at it on and off for a week, and finally decided before I called that if I was satisfied with the info I got from the dealer or sales person, I would go with the mindset of buying a vehicle that night. I called Mike , and asked about the vehicle, he walked down to the vehicle, and gave me the scoop on it, and answered my questions. I wanted to know if the vehicle was as clean as it looked on the internet, and he said it was. We talked for a while, and he called me back a few times, and I decided to drive to the dealership which was about 30 miles away on a Friday evening. It was Mike's helpful attitude that persuaded me to go see the vehicle. When I arrived, the vehicle was as clean as described, and I knew Mike had a sale before I even test drove the vehicle, the rest was just a formality. I did not purchase the extra insurances they want you to buy, but they did not twist my arm when I politely declined the extra coverages, which is big too me. We dickered on price of vehicle some, but not too aggressively, and I was satisfied with how Mike explained pricing of vehicles these days. Maybe sometimes you wonder could I have negotiated harder, but I thought the vehicle was fairly priced for the extras it had on it. I have already recommended Mike and Autonation to other people looking for a car.