39 Georgia Acura Service Centers

I had an awesome experience with Cody my service advisor - E

I had an awesome experience with Cody my service advisor and my overall service at Jackson Acura.

We were on vacation and our Acura MDX died the day before - patdonahue1971

We were on vacation and our Acura MDX died the day before departure up in Bluffton. We had it towed to Southern Motors Acura hoping we could get it repaired since it was Memorial Day weekend. They had the part in stock and 24 hours later we picked up our car and departed for home just a day later than planned. Shareen Johnson in the service department was wonderful and so helpful. I know we were lucky they had the part but I think they sped it up since we were out of town. Shareen was the best and they were very accommodating!

Al was very good at replying the process and where my. - ww

Al was very good at replying the process and where my.car was in the repair process.

On time, efficient and customer friendly. - sam

On time, efficient and customer friendly. In and out in a timely manner. Well taken care of.

Ben and the mechanics at Jim Hudson Acura did a great - todarocj at gmail com

Ben and the mechanics at Jim Hudson Acura did a great job servicing my car. I was in a hurry and they did a great job getting me out in a reasonable time with everything done well.

It was good and my sales rep was very nice and helpful. - STEPHANI-EMC@hotmail.com

It was good and my sales rep was very nice and helpful. He made me feel very comfortable with my service.

Great attention , they always called me to inform how was - Luis

Great attention , they always called me to inform how was the car and your cost

If I could give 0 stars, I would. - bergdev

If I could give 0 stars, I would. I explicitly gave instructions to Tabiri for them not to change the brake fluid in my wife's car. The car only has 15,000 miles on it. And, yet they did it anyway. ($178 on our bill). My wife was promised that they had a special (no labor) on wiper blade replacement. And yet, for the rear wiper, they charged labor. My wife arrived early to expedite the service. But because Tabiri was not there, she sat around waiting while other service reps who could have helped her did nothing. This is not personalized service - it's a complete disregard for the value of customers' time. After 3 hours to perform what should have been minor service, my wife drove away and immediately noticed the brakes making weird sounds and being very "jerky". So, back to Acura Carland where she was told that it's because the wheel shine part of the car wash causes that. Why would anyone intentionally cause a problem with brakes like that, regardless if it's real or not? The car wash wasn't even that thorough. The total came to just under $700 for an oil change, rotate and balance, brake fluid exchange (again, explicitly instructed NOT to do), wiper blade replacement (charged labor when promised not to), wheel alignment, air filter replacement and cabin filter replacement (doubt this was necessary for 15,000 miles). All in all, it was a 4-hour nightmare. We will never ever use this service department and strongly recommend no one else does either. The only bright side was Kelly, the service rep who ended up helping my wife. She was helpful.

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

My driver's door key was working fine before repairs. - jgooch99

My driver's door key was working fine before repairs. I was told that they could not repair it.

Vehicle was repaired correctly the first time. - srkupec

Vehicle was repaired correctly the first time. Very happy. Could not get much better than that.

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Details - Yviecepope10

Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!

wow! - brad.walser.bw

wow! what a nice facility. The staff is very professional and knowledgeable. They have rental cars on site!

Got the job done - NicoleDuBose

I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.

Mike was amazing! - Maureen

I recently met Mike as he very professionally and clearly explained and fixed the issue with my car. He went with me on a test ride and he is such a genuinely great guy to hang out with, I was sorry to have to return to Nalley. He was thorough and kind. Mike is a class act and Nalley is lucky to have him.