963 Georgia Used Car Service Centers

I will never return to this dealership for warranty or - KimSmith9280

I will never return to this dealership for warranty or any repairs. I dropped my Jeep off on July 23, 2024 and here it is January 7, 2025 and I still do not have my Jeep back. They took my Jeep out to Jackson, but didn't want to take it to Barnesville to "recreate" the issue, which they cleared all the codes for. They finally "recreated the issue when I took time off work to go and ride with the assistant service manager to the exact spot that I said would trigger the issue. At this point it was November and they ordered the parts (wiring harness, ABS sensor, and instrument cluster). I received a call on January 3, 2025 stating that the wiring harness was installed, but they were not done with the other items, "one of the parts that were ordered was wrong and we had to send it back" was the update I received along with being told that my Jeep was almost completely disassembled (seats removed, dash completely out). They go a month or more between updates, they do not listen to the customer, and the service manager is rude and arrogant. During the purchase of my 3rd vehicle from Cronic, while my Jeep is in their service department, the service manager makes the comment "I hope they can't afford it" as he walks through the sales department and sees me and my husband. I DO NOT RECOMMEND THIS SERVICE DEPARTMENT TO ANYONE!!

Great service, staff very helpful and pleasant in the - cew13b

Great service, staff very helpful and pleasant in the service department. I would recommend this dealership.

I scheduled a service appointment with Gainesville - Chronicle

I scheduled a service appointment with Gainesville Hyundai and when I got there, they told me the repair would take about an hour and 15 minutes to an hour and a half. Well an hour and a half later, they called me up to the service desk and told me they didn’t have the part to do the recall work. I asked them why they didn’t have the part when they knew I was coming in over a week ahead of time and I took a day off work and they said that one of the other technicians had used the part on another car a couple days prior. They then said they would order the part and then call me and one to two days to schedule another appointment and I have never heard back from them

Everyone there was fast kind very helpful I'm referring - tharpe1973.tt

Everyone there was fast kind very helpful I'm referring all my service to them.

The sale people was so nice and beautiful and treated me - margaret.mcnair

The sale people was so nice and beautiful and treated me and my husband real good, so yes, I would recommend this to anyone who wanted to buy a car from Nissan place

Matt Ross, the service adviser has been really great. - Terry1517T

Matt Ross, the service adviser has been really great. The service for dropping me home is a good asset to the company. We'll always always use Nally to buy my cars in the future.

Not happy with service I showed the pictures of oil - Grannysarah39@gmail.com

Not happy with service I showed the pictures of oil leakage they seem to think it was from last oil change of July 2023 they said they could not find any leakages but they cleaned it up but they did not indicate to me it was oil they cleaned up I spoke to Amy and told her I was unhappy with the answer they told us hope for want leaks anymore I will keep watch

Service advisor was proficient and very knowledgeable. - yollew2002

Service advisor was proficient and very knowledgeable. I went in for my first oil change. I was in and out in 1 hour. Very excellent service from Orlando.

Got the vehicle oil and tires rotated d plus did from - SGD1957

Got the vehicle oil and tires rotated d plus did from brakes. They were Pretty quick with the service.

We had to take our 2020 Hyundai Palisade back aging fo - andreaperry65

We had to take our 2020 Hyundai Palisade back aging fo the oil consumption and knocking issue again on December 6, 2024. We spoke with Raphel in the service department. We ended up having to leave the vehicle, and they don't have loaners so we had to rent a vehicle at the Enterprise-rent-a-car next door $300.27. We advised them that we had an extended warranty with Triton, but when we called back the said they called but the warranty wasn't covered and it would cos about $350 to $400 to replae the oil gasket housing. I came in and paid the $415.34 on 12/10/2024. We ended up taking the car back to the Hyundai in Kennesaw on 12/23/2024 where we purchased it last October because it was starting the same issues from the previous vist to Terry Reid Hyundai in Cartersville, and they did an inspection and changed the oil free of charge, and the service advisor asked to see our paperwork on where we paid to have this issue repaired, but it was still leaning from the oil gasket housing. They advised us to contact Raphel at Terry Reid, so we called him and put the service advisor on he phone and then he asked to bring the vehicle back in to be inspected. We took the vehicle back on 12/23/24 after the telephone call and then he became ver defensive and said they sealed the gasket, but if you look on the receipt they charged for the part, labor, tax, transaction fee totaling $415.34. Raphel then stated that it would cost an additional $600 to do the repair that we just paid for. We called the extended warranty company and they stated that that part and service is covered under our extended warranty and that they didn't receive a call from Raphel at Tery Reid Hyundai about coverage because they keep a call log for warranty requests and authorization. We called the Terry REid Dealership this morning to speak to the general manager and were told nobody was available and we would have to speak with Raphel. I can honestly say that I have never in my 59 years have ever seen such a clear disregard to other human beings with price gouging in this economy. This dishonesty and disrespet is just wild.

Service Dept was as always helpful, reliable and - A74life

Service Dept was as always helpful, reliable and trustworthy. Grateful they are honest. It's quite rare these days.

Very professional team, loved the one on one attention - Claudia.dragosin

Very professional team, loved the one on one attention for having somebody dedicated to you.

My car service was done in a hour & a half. - mrs.cdwill

My car service was done in a hour & a half. I was able to schedule another service a day later, which was also in a timely manner. Just remember to bring a jacket while you wait...brrrrr.

Everyone was nice. - DavisK

Everyone was nice. My battery was disconnected I am assuming to reset my engine light. However it wasn’t reconnected and I was late to work the next morning because of it

My Audley I hope I spelled his name correctly was great. - dottiepridmore

My Audley I hope I spelled his name correctly was great. Kept me informed and ensured I was comfortable. My time went quickly and I took care of my phone calls while I waited. He walked me to my car once it was completed.

Took 2 hours to change oil on maintenance program. - PTEL

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express????

Service department was very helpful in setting up an - Jmbrown50233

Service department was very helpful in setting up an appointment and getting my vehicle in on time and getting it out at a reasonable time

I don’t know what I would do without the wonderful help - Nylah

I don’t know what I would do without the wonderful help and concern of Senator. He is so honest and looks out for you, I never experienced anything like his honesty and empathy for his clients. He takes his time and shows you about the technology of the car. This is my second Genesis because of him, Thank you so much Senator for your kindness and patience.

Ms. Teresa was professional and nice. The dealership - rtaylorsedo1

Ms. Teresa was professional and nice. The dealership facilities were top-notch. We are truly satisfied with the results of our repair.

Everything was done quickly and JC was outstanding. - todd

Everything was done quickly and JC was outstanding. Very pleased with the service I received.

Loan Pham did an amazing job keeping us updated on the - Jcastillo

Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean.

My service advisor is Christefer G. - DinaFanzo

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is  clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated his professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Originally I was scheduled to have my car serviced and - Trenton

Originally I was scheduled to have my car serviced and the day before I got a flat. Brain my service rep made sure I was taken care of. The didn't have my tire size in stock and had to order it. Amazingly they received the tire later that day and got me all fixed up and back on the road. Thanks World Toyota!

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

My go to is Jacquelyn Oliver! - Cellena11

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry!

This is an amazing dealership! - Christopher foster

This is an amazing dealership! The staff is always wonderful! Amazing managers as well! I definitely recommend purchasing here😊

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times

I'll be going back again to JC Lewis for Sales and - Jchandler

I'll be going back again to JC Lewis for Sales and Service needs, not because they re always perfect, but because of how they responded when they didn't get it right the first time. I have to get special credit to Jeana, who not only sold us a new truck (which was a very good experience), but also paid attention when our service experience on another Ford F-150 was less than ideal. I'll also give kudos to a service department that takes ownership when they get it wrong and make no excuses. Back to Jeana... I appreciate that she took the initiative to reach out and make sure we were left feeling good about our overall experience, which went far beyond what she had to do in just selling us a truck. Integrity matters, and I experienced that first hand with her.

I gotta give credit to Javanie at Potamkin Hyundai Stone - Breece Felix

I gotta give credit to Javanie at Potamkin Hyundai Stone Mountain. He definitely is knowledgeable and puts in the extra time and effort to accommodate your needs. I was very happy with his service and will definitely reach out to him again.

I took my Durango for recall service. - larry_anderson

I took my Durango for recall service. Tiffany was very friendly and helpful . I could not ask for things to have went any smoother than it did.. Thanks