965 Georgia Used Car Service Centers

My service advisor Lance kept me informed and up to date - Viv

My service advisor Lance kept me informed and up to date on the progress of my request. Great customer service skills

Zain is a very professional, thoughtful and very - Edgar Arturo

Zain is a very professional, thoughtful and very knowledgeable. My car was in great hands. Thank you for an excellent experience, Zain

This dealership is already clean and everyone who works - OLIVIA STEWART

This dealership is already clean and everyone who works there is friendly, helpful, and positive.

I recently serviced my mdx and so pleased with the - Lilian I.

I recently serviced my mdx and so pleased with the process and performance of the car. Thanks

I will never return to this dealership for warranty or - KimSmith9280

I will never return to this dealership for warranty or any repairs. I dropped my Jeep off on July 23, 2024 and here it is January 7, 2025 and I still do not have my Jeep back. They took my Jeep out to Jackson, but didn't want to take it to Barnesville to "recreate" the issue, which they cleared all the codes for. They finally "recreated the issue when I took time off work to go and ride with the assistant service manager to the exact spot that I said would trigger the issue. At this point it was November and they ordered the parts (wiring harness, ABS sensor, and instrument cluster). I received a call on January 3, 2025 stating that the wiring harness was installed, but they were not done with the other items, "one of the parts that were ordered was wrong and we had to send it back" was the update I received along with being told that my Jeep was almost completely disassembled (seats removed, dash completely out). They go a month or more between updates, they do not listen to the customer, and the service manager is rude and arrogant. During the purchase of my 3rd vehicle from Cronic, while my Jeep is in their service department, the service manager makes the comment "I hope they can't afford it" as he walks through the sales department and sees me and my husband. I DO NOT RECOMMEND THIS SERVICE DEPARTMENT TO ANYONE!!

I scheduled a service appointment with Gainesville - Chronicle

I scheduled a service appointment with Gainesville Hyundai and when I got there, they told me the repair would take about an hour and 15 minutes to an hour and a half. Well an hour and a half later, they called me up to the service desk and told me they didn’t have the part to do the recall work. I asked them why they didn’t have the part when they knew I was coming in over a week ahead of time and I took a day off work and they said that one of the other technicians had used the part on another car a couple days prior. They then said they would order the part and then call me and one to two days to schedule another appointment and I have never heard back from them

Everyone there was fast kind very helpful I'm referring - tharpe1973.tt

Everyone there was fast kind very helpful I'm referring all my service to them.

The sale people was so nice and beautiful and treated me - margaret.mcnair

The sale people was so nice and beautiful and treated me and my husband real good, so yes, I would recommend this to anyone who wanted to buy a car from Nissan place

Service Rep Nathan was tops. - Dmissdoll

Service Rep Nathan was tops. Courteous respectful and professional i would request him at all my visits

Service advisor was proficient and very knowledgeable. - yollew2002

Service advisor was proficient and very knowledgeable. I went in for my first oil change. I was in and out in 1 hour. Very excellent service from Orlando.

Got the vehicle oil and tires rotated d plus did from - SGD1957

Got the vehicle oil and tires rotated d plus did from brakes. They were Pretty quick with the service.

We had to take our 2020 Hyundai Palisade back aging fo - andreaperry65

We had to take our 2020 Hyundai Palisade back aging fo the oil consumption and knocking issue again on December 6, 2024. We spoke with Raphel in the service department. We ended up having to leave the vehicle, and they don't have loaners so we had to rent a vehicle at the Enterprise-rent-a-car next door $300.27. We advised them that we had an extended warranty with Triton, but when we called back the said they called but the warranty wasn't covered and it would cos about $350 to $400 to replae the oil gasket housing. I came in and paid the $415.34 on 12/10/2024. We ended up taking the car back to the Hyundai in Kennesaw on 12/23/2024 where we purchased it last October because it was starting the same issues from the previous vist to Terry Reid Hyundai in Cartersville, and they did an inspection and changed the oil free of charge, and the service advisor asked to see our paperwork on where we paid to have this issue repaired, but it was still leaning from the oil gasket housing. They advised us to contact Raphel at Terry Reid, so we called him and put the service advisor on he phone and then he asked to bring the vehicle back in to be inspected. We took the vehicle back on 12/23/24 after the telephone call and then he became ver defensive and said they sealed the gasket, but if you look on the receipt they charged for the part, labor, tax, transaction fee totaling $415.34. Raphel then stated that it would cost an additional $600 to do the repair that we just paid for. We called the extended warranty company and they stated that that part and service is covered under our extended warranty and that they didn't receive a call from Raphel at Tery Reid Hyundai about coverage because they keep a call log for warranty requests and authorization. We called the Terry REid Dealership this morning to speak to the general manager and were told nobody was available and we would have to speak with Raphel. I can honestly say that I have never in my 59 years have ever seen such a clear disregard to other human beings with price gouging in this economy. This dishonesty and disrespet is just wild.

Stuart is the best service adviser ! - lahmcfaddin

Stuart is the best service adviser ! Been going to Audi North Atlanta for years now for all My Audis and they are the best & kid friendly !!! Kenny is also an amazing manager which helps the whole experience!! Highly recommend!!

My car service was done in a hour & a half. - mrs.cdwill

My car service was done in a hour & a half. I was able to schedule another service a day later, which was also in a timely manner. Just remember to bring a jacket while you wait...brrrrr.

The really take care of you with every oil change and - Donna.hetzel1953

The really take care of you with every oil change and tire rotation and unseen problems they are always there for you !

I brought my lease vehicle in for is first scheduled - brazpurchase

I brought my lease vehicle in for is first scheduled checkup and the team was very welcoming and the process was much quicker than anticipated.

I enjoy doing business with this dealership, because - breyon1954

I enjoy doing business with this dealership, because Rachel Smith is always so professional and kind to her customers. Rachel answers all questions and makes sure that her customers are comfortable while waiting for their cars to be serviced. She goes beyond the call of duty. I've been coming to this dealership for seven years and Rachel always greet her customers with a smile.

Took 2 hours to change oil on maintenance program. - PTEL

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express????

I don’t know what I would do without the wonderful help - Nylah

I don’t know what I would do without the wonderful help and concern of Senator. He is so honest and looks out for you, I never experienced anything like his honesty and empathy for his clients. He takes his time and shows you about the technology of the car. This is my second Genesis because of him, Thank you so much Senator for your kindness and patience.

They did a great job and teresa was very nice. - rtaylorsedo1

They did a great job and teresa was very nice. She kept us updated on the situation and progress.

Loan Pham did an amazing job keeping us updated on the - Jcastillo

Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean.

My service advisor is Christefer G. - DinaFanzo

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is  clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated his professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Had a nice experience. - Graceannediaz17

Had a nice experience. The service was quick and the personnel were very helpful while I was there.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

My go to is Jacquelyn Oliver! - Cellena11

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry!

Service department was very helpful in setting up an - Jmbrown50233

Service department was very helpful in setting up an appointment and getting my vehicle in on time and getting it out at a reasonable time

Greg was very helpful and knowledgeable. - midorie7

Greg was very helpful and knowledgeable. He made everything easier and a smooth and seamless transaction. I appreciate his kindness and humor as well.

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES - JC

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES TO INCLUDE THE FOLLOWING PEOPLE WERE MORE THAN PROFESSIONAL AND TREATED ME LIKE PART OF THEIR TEAM. I JUST PURCHASED A 2020 EXPLORER FROM THE POOLER STORE FROM MEGAN O'RIELY AND I CONTACTED HER TO LET HER KNOW THAT I FOUND A OIL LEAK COMING FROM MY REAR AXEL AND 2 OF THE TIRES ON THE CAR WERE WARPED AND THE TIRES WERE SEPARATING AFTER ONLY 3 WEEKS OF HAVING THE VEHICLE. SHE IMMEDIATELY TOOK ACTION AND GOT ME IN TOUCH WITH PATRICK KENNEDY WHO WELCOMED ME TO THE SAVANNAH STORE AND THEN TOOK ME STRAIGHT TO THE SERVICE TEAM AND HAD ME CHECKED IN AND SET UP WITH THE LOANER. I WAS THEN INTRODUCED TO JOHN GOTTLIEB WHO DID THE WALK THROUGH AND GAVE ME GREAT AND PROFESSIONAL SERVICE. THIS IS WHY I AM GIVING THIS REVIEW 5 STARS. THEY FIXED MY OIL LEAK AND PUT TWO NEW TIRES ON THE FRONT OF THE VEHICLE AND DIDN'T EVEN CHARGE ME THE DEDUCTIBLE, AND COVERED IT ALL UNDER THE BLUE CERTIFIED WARRANTY. MY ONLY ISSUE IS I WAITED A WHOLE WEEK TO GET THIS CAR DELIVERED TO ME, DUE TO BACK ORDERED WINDOW AND I FEEL THESE ISSUES SHOULD HAVE BEEN CAUGHT DURING THE INITIAL INSPECTION OF THE CAR AS THIS WAS SOLD AS A FORD BLUE CERTIFIED USED VEHICLE AND I AM SURE THERE IS SUPPOSED TO BE SOME TYPE OF (100 POINT INSPECTION PROCESS) DONE BEFORE SELLING THE VEHICLE. THIS REALLY MADE THE VACATION WE PLANNED VERY UNSETTLING SINCE WE FOUND THESE ISSUES RIGHT BEFORE OUR TRIP AND WE DECIDED ON THE EXPLORER TO HAVE ROOM TO TRAVEL IN AND HAD TO SETTLE FOR A MAVERICK WHICH I WAS TOLD THAT WAS ALL THEY HAD AND I UNDERSTAND, HOWEVER I JUST WANTED TO POINT OUT THE ISSUES THIS CAUSED TO EMPHASIZE THE SMALL THINGS THAT COULD HELP MAKE YOUR TEAM BETTER.

Last week the service department at Volume Chevrolet - margierosbury

Last week the service department at Volume Chevrolet found the issue with one of my tires. A nail was positioned in the shoulder of the tire and it could not be repaired. Here's the important message - I felt welcomed and honestly I was so impressed with the staff that when I learned my tire issue was not covered by the dealership where I purchased it, I decided to go back to Volume! They ordered me a matching tire and I went back the next day for them to replace it. Understand, I do not live in Forsyth but they were so nice that i asked Dustin to schedule my oil change and also to rotate the other tires, too. I found the Volume Chevrolet service department to be thorough with their work and friendly! They were extremely busy both days I was there and still managed to stay professional, I will most definitely go back!