143 Hawaii SRT Service Centers

UNACCEPTABLE SERVICE!!! - Toyota2017

We purchase a SUV here at first the costumer service are good but then after we closed the deal and one of the service that we add on is to have a Tint in our vehicle. We made an appointment and the day before the appointment, they rescheduled it without really telling us the reason, then when it's time to do the tint, they took about 1.5 days before they finally said it's done and come to find out, they drove our vehicle 21miles! We didn't even driven our brand new car that far since we purchase it!!! It's an unacceptable!

Bad repair service. Long wait and refused to fix the problem - Localboy

Never buy the extended warrity from them. I had brakes problems from day one after buying the car. The service wait was 4 hours and they could only tell me that they was not sure what caused the noise on my brakes. And then they tried to pass on problem to me. I will never buy or refer any one to them. I changed brakes 2x in the pass few months. Don't go their you be sorry......

Great service after 13 years since last new car! - 12345

It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal. My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.

I wish I could give a NO STAR rating. - dorothy.wagner.ctr

I wish I could give a NO STAR rating. These guys will sell you a car and later will only give you the WORST customer service for repairs and service. My car had a recall and they told me my car didn't quality! I call Honda USA and they told me absolutely my transmission on my Honda CRV was on recall. Called Tony Honda Hilo again and they said I would have to pay $200 for diagnostics before they could confirm the problem. DO NOT BUY A CAR FROM THIS DEALERSHIP. YOU will regret it.

Painlessl experience - Duds319

From beginning to end, I’ll always be back to have my truck service done at this dealership. Kraig Westberg has always made me feel like my truck’s welfare was his top concern.

From making my appointment, to coming in to receive the - taniagoode88

From making my appointment, to coming in to receive the service- Everyone, everyone is kind

Windward Hyundai used to be fantastic, pre-pandemic. - ANON

Windward Hyundai used to be fantastic, pre-pandemic. They were friendly and efficient. But now they do not answer phones, have a really long wait for appointments, do not provide service status, and take a very long time to fix your vehicle. I am so disappointed in how they are handling things.