10 Iowa Hyundai Dealers

Scott Thurn was easy to deal with and went above and - osborn.marilyn

Scott Thurn was easy to deal with and went above and beyond my expectations.! I have already recommended him to friends.

DO NOT under any circumstances do business with this - feliciadurni

DO NOT under any circumstances do business with this dealership. They are absolute crooks, who are only interested in taking your money. My sister’s car was at their dealership for the last FOUR MONTHS. Although they were told that there was a problem with the engine when the car was taken there, it took them over three months to diagnosis the problem and submit the necessary information to have the engine replacement covered by a recall. Because of a bad engine, the starter and battery also went bad. The dealership acknowledged these issues were caused by the bad engine and then assured her that that the starter and battery replacement would be covered under the recall so she wouldn’t have to pay to have them replaced. However, they demanded that she pay $1,000 for the new battery and starter when she was FINALLY able to pick up her car. Imagine being without your car for four months while still paying the monthly payment, being assured everything was taken care of and you wouldn’t owe anything, then being slapped with a $1,000 bill before you can take your car home. Throughout the four months, she was on her own to figure out transportation because they didn’t offer a loaner vehicle until a week ago (i.e. she didn’t have a car for nearly four months), when they were close to being done with the car. Their communication was some of the poorest that I have ever witnessed; when she would finally get a hold of them, they would promise to call back on a specific day with an update, and never once actually called on the day they specified. The person she specifically worked with throughout this nightmare of an experience was Nate. We will be filing numerous complaints against this dealership, including complaints with the CFPB and BBB. I firmly believe that they will take advantage of you in any way possible, so I strongly advise against doing any business with them.

A big thank you to Tristen VanderHeiden for ensuring - AmyE

A big thank you to Tristen VanderHeiden for ensuring another excellent car buying experience at Stew Hansen Hyundai! I’ve leased two vehicles from this dealership and decided to buy this time around. He was very quick to reply to my first inquiry about a car I was interested in and that was consistent throughout the couple weeks I took to decide what model I wanted to buy. It’s a big decision and I never felt pressured to rush into anything. Thank you also to Chris Weyer for speaking with me and answering my questions. When I finally found the exact car I wanted, it happened to be arriving at the dealership the same day I planned to stop in. Tristen and the service team rushed to get it off the truck for inspection and had it ready for me to take home that afternoon which was unexpected and appreciated! I’ve also had great experience with the service department when bringing my car in for routine maintenance over the years and I’m sure that will continue. If you are considering buying a car, I highly recommend Stew Hansen Hyundai!

Worked with Riley and his team through the entire process - justindoscher

Worked with Riley and his team through the entire process and there was nothing but great professionalism and great energy! Not the stereotypical salesman approach that one would think. Just give them your thoughts and a budget and they will honor your requests and work with you that way everyone wins. 5 out 5!

Recently purchased a new Tucson, one of the best car - tpy5373

Recently purchased a new Tucson, one of the best car buying experiences we've ever had, hats off to Todd, great to work with and very knowledgeable on Hyundai vehicles. Would recommend him and Edwards to anyone interested in getting a far and honest deal. Also, the time we had to spend in the dealership was so minimal and we were on our way with our new Tucson. Note: We had to drive 1,600 miles but it was worth the drive. We are going to buy a new Santa Cruz in the near future and if it requires another 1,600 miles drive to get it done, that's what we'll do!

Great customer service! - Happy Customer

I’m able to get appointments at the desired time. They keep track of what service is due and let me know. Service is completed promptly and everyone is very courteous! Bill is great!

Fantastic Experience - danededecker77

Lujack Hyundai is an excellent place to buy a car. This was the 2nd Hyundai Santa Fe that I’ve bought from them. One was a Certified Pre-Owned and this latest purchase was a brand new Hyundai Santa Fe. I got great deals on both of them. Customer service is top quality.

I must say, these folks went above and beyond with the - diannale43

I must say, these folks went above and beyond with the purchase of my vehicle. They had a car I wanted and they made that purchase happen. Considering my trade in was wrecked and I live 140 miles away, that wasn't easy. Very patient staff and great to deal with.

Outstanding service and professionalism. Always... - Mexhawk

Outstanding service and professionalism. Always Courteous! Everything done right the first time. Getting a loaner makes service so convenient since i live in a different town.. They pamper me!