26 Kansas Lincoln Service Centers

The team at Long McArthur Salina service department Tim - Seanbach118

The team at Long McArthur Salina service department Tim and Darren are amazing. In the middle of traveling to Texas and when my truck broke down, they dropped everything to help me and my family. I recommend this location 1000 times over and know that they have the customers interest at the forefront of their minds. I could not have not been able to continue with my trip without them. 5 stars is not a high enough rating for those two or the whole team. Thank You again for everything. Sean Bach

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL - carolm616

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL provided splendid service again-thank you!

The Service Shop got me in and out as scheduled. - ldamm

The Service Shop got me in and out as scheduled. Service was completed as planned.

Very helpful to us with the extra mile and checking the - Cprostler

Very helpful to us with the extra mile and checking the roof rack and taking care of it

BMW has the worst service department we have ever... - JReichenberger

BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again. When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!! Never again...

Since I live approx. 35 miles away from your dealership;... - lrglaves

Since I live approx. 35 miles away from your dealership; I highly appreciate your loaner car option. This allows me to do some errands while in the Wichita area. When in the lobby, your receptionist Jen, makes the the experience pleasureful. She is a tremendous asset to your dealership! Also Kevin is awesome to work with. Without a doubt your people are the main reason I come to you for service. Rick Glaves

It was a awesome experience. - Glenda

It was a awesome experience. They know what they are doing. Great experience thank you so much

Always professional service. - piercetractor

Always professional service. very easy to work with puts the customer first.very pleased with service they have provided for me

Bernabe E. Rincon - Elias, Luis

Thank You Bernabe for the awesome customer satisfaction. I couldn’t ask for a better service customer representative. You make Lewis Ford Dealer worth coming to. Thanks again for the wonderful experience. 100%

I was passing through Hays on my way to Denver and - Howard Jones

I was passing through Hays on my way to Denver and because my windshield wiper washer wouldn't work my windshield was becoming covered with mud and restricting vision on I-70. Without an appointment, I checked with the service department to see if there was any chance they could look at it. Everyone I dealt with at the dealership was friendly and went out of their way to help me. Ultimately, the guys discovered a cracked line and were able to make a temporary repair to get me safely down the highway. When I checked out, the guys said, "no charge, glad we could help." Treatment by these folks made this old man's day. Thanks!

We are on the road on a driving trip and lost our GPS and - jtptulsa

We are on the road on a driving trip and lost our GPS and link. I called the Olathe Lincoln service department to see if they could do a quick check on it, since we are so far away from home. The service rep was quite rude and basically told me to not bother coming in because they are so busy. You stuck on the road made no difference to him. And if we came in there would be no guarantee they can provide any assistance. Quite a response. Certainly this is not a place I would ever do business with.

oil change and tire rotation; rear brakes redone - shorner

Had oil changed on Wednesday, I think, and scheduled the brake work for Thursday. Dealership was kind enough to deliver vehicle to my work site. When I took the car out Friday morning, I was a bit unnerved to find a lug nut on the floor of my garage. I checked all the lug nuts on the vehicle, and they seemed to be fine. The service manager checked with the technician, who said a nut was missing when the car came in. My guess is the nut was loose from the tire rotation two days earlier and came off sometime between the oil change and the brake job.