671 Kentucky Buick/1000 Service Centers

I dropped the car off and they had the service finished - thegasdoctor

I dropped the car off and they had the service finished in the estimated time. Quick and easy.

I would like to thank Landon Way, and the tech. - Lkuester1

I would like to thank Landon Way, and the tech. and the Dealership on the excellent service my wife and I received at the dealership on 4/3/25. We were traveling thru the area and picked up a nail in one of our tires. I stopped by shortly after the service dept. opened. Landon got me in and repair was done quickly. Thank You All

The services department made time to get car repaired - Fuzz

The services department made time to get car repaired before wife would need it for bady setting

My family and I have used them for over 30 years. - G.avion2324

My family and I have used them for over 30 years. They have always done quality work.

I was able to have several issues taken care of in one - judihunt12

I was able to have several issues taken care of in one visit. Staff was very nice.

Was right on time with the maintenance check. - Khalid Peterson

Was right on time with the maintenance check..I got there 30 mins early, they took my truck straight in and got the work done. Great Job BigM

Byerly Nissan on Dixie is so user friendly. - jconn

Byerly Nissan on Dixie is so user friendly. i was welcomed when I drove in to when I departed from my service appointment. The service staff, office staff - Barbara and Rhonda in hospitality were amazing to me. could not ask for more friendly user people. Gave me that "right at home feeling". Fresh coffee, snacks and smiles. Rhonda is right on keeping waiting room spotless... Try them - you will like them... Thank you

my seat was moved so that my feet could not reach the - daviddunn

my seat was moved so that my feet could not reach the pedals air conditioner settings were changed passenger window was rolled down

Always have an extremely easy experience with Debra Judd - jjack7

Always have an extremely easy experience with Debra Judd in service. She always is courteous, knowledgeable and sensitive to our needs.

Brad and the entire QL team are so friendly, efficient - cathy_stevens

Brad and the entire QL team are so friendly, efficient and thorough! The service was a great experience.

/WAS VERY PLEASED BY CUSTOMER SERVICE BY MR. - HECKMANNCARL

/WAS VERY PLEASED BY CUSTOMER SERVICE BY MR. CULLIGAN AND THE SWEET LADY WHOSE NAME ESCAPES ME. VERY RESPONSIVE, INFORMATIVE AND PROFESSIONAL

We have done business several times with Newton (since - jpeggie51

We have done business several times with Newton (since before it was Newton) and have had good experiences with all the staff. Shelby is the greatest! She is very knowledgeable and patient and still answers questions when I have them.

John in service department was excellent in getting my - Gbhcat

John in service department was excellent in getting my repair covered under warranties and in answering all my questions

my encounter with the staff is always professional and - DanielS

my encounter with the staff is always professional and courteous. My car appears to be functioning normally and it cost exactly what they said it would cost before they started. I think they did a great job.

Everyone is very knowledgeable, very nice, and - brandie0123

Everyone is very knowledgeable, very nice, and respectful. They are not there to get your money. They really want to help you with your vehicle needs.

Champion Chevrolet Buick GMC service is by far the best - Bstoney54

Champion Chevrolet Buick GMC service is by far the best in customer service and reasonable pricing. I drive from Louisville to Champion for service because I know As a female I won’t be taken advantage of. Team members are very friendly and helpful. Kudos to Tony and Jay for customer service.

Service workers are polite and friendly. - Lesley23

Service workers are polite and friendly. Just wish the services were so expensive on Disability.

The Bachman Team, led by Josh Edgar and the Service - Stefan

The Bachman Team, led by Josh Edgar and the Service Department helped us not only with the purchase of our 15 passenger Ford van, but help with replacement of a couple door handles, air vents and a seat belt. Josh, his attention to details and our requested timeline, is very appreciated. Check-out who benefits from our well taken care of van!

Will Clark deserves a 5 star rating. - Skutter

Will Clark deserves a 5 star rating. I'll admit it started out rocky but I can now say he is a great person to work with😊

Very quick, knowledgable, and competent service - n/a

Very quick, knowledgable, and competent service department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along for 4-5 months. Rod Hatfield took care of it in 3 days. Highly Recommend!

Excellent experience in Service with Gabe and John, - mjclark

Excellent experience in Service with Gabe and John, excellent service in Body Shop with Clay, Gina and Chad

Everyone was nice. - ALEXUSSTYLES

Everyone was nice. Very fair pricing. Zach was amazing. He was very knowledgeable and nice.

I had a very Good experience. - randy_vickie

I had a very Good experience. The service department was on time and I didn’t have to wait long. Very friendly Loved the change in music!

Scheduled an appointment for an oil change. - TC

Scheduled an appointment for an oil change. I arrived a few minutes early after 90 minutes I checked on my car. The technicians leave the shop and congregate in another building and periodically check on your car. They spilled oil in my engine compartment and left all the garbage in the car for me to clean myself. This shop is not run professionally! I take it to the dealer so I can have my car thoroughly inspected expect someone to either go over the results or at least give me some printed information. None of that was done during my visit. Nothing was done after I raised the concern, in fact I felt like that is why they left all the garbage in my car.

They do an amazing job; above and beyond service. - JustinJ20241

They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.