671 Kentucky Buick/1000 Service Centers
I use the service department here for all of my - cowboykbug2003
I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Mike in parts went above and beyond to assist with my - terrybishop805
Mike in parts went above and beyond to assist with my truck repair! Thank you!
Ryan was kind and didn't rush me. - joyce211.bw
Ryan was kind and didn't rush me. He explained everything to me regarding payment/monthly rate. The information regarding the instructions how it work.
Thanks Darrell! - ERG
Thanks Darrell! We received excellent attention and efficient service throughout the entire process of purchasing our car! You are the best!
Parts Advisor
Awesome job they did great place to go get a vehicle and - johnny.walker
Awesome job they did great place to go get a vehicle and great people to be around.
Customer Relations
Service BDC Representative
Parts Manager
We always enjoy coming to this dealer! - hagermana300
We always enjoy coming to this dealer!! They always seem to have what we are looking for.
Daniel was very knowledgeable about the service I needed, - John L.
Daniel was very knowledgeable about the service I needed, professional, and very personable. I would recommend him to anyone in the area.
Eldon Asher is my “go to Man” always take my Jeep compass - Shnagranny
Eldon Asher is my “go to Man” always take my Jeep compass to him for service, Eric was able to help me yesterday 5/15..Awesome customer service
Awesome place. Great service. Austin is wonderful at his... - Susanm42633
Awesome place. Great service. Austin is wonderful at his job. Friendly staff always eager to help. Thanks for making things simple and easy.
I’m 71 and have bought my share of cars. - Al M
I’m 71 and have bought my share of cars. Without being long-winded, I’ll just say that Gates is an example of an auto dealership done right. I lease Hyundai’s every three years and I’ll keep coming back.
I had such a wonderful experience dealing with Michael... - MWcustomer1
I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for future purchases. Thanks again for all of your help. I feel like I received a more than fair deal and wonderful service. These are the best people to buy from. Michael, thanks again. You did a wonderful job in the deal. The showroom was so clean and safety was observed with the staff all wearing masks in observance of COVID 19 precautions. Bathrooms were very clean. Privacy was also maintained.
I don’t drive but I come in with my friend when she gets - Karen
I don’t drive but I come in with my friend when she gets her car serviced and we are treated exceptionally well!
All was great would highly recommend 👌 Glenn cdjr got my - charmainef3@hotmail.com
All was great would highly recommend 👌 Glenn cdjr got my vehicle completed in a timely manner. The service staff was great.
Customer Service Coordinator
The service dept. at Herb Jones Elizabethtown is... - aevans0193
The service dept. at Herb Jones Elizabethtown is outstanding! Jessica went above and beyond to make sure I got my desperately needed oil change; which was amazing since I was 25 minutes late. The service didnt take long and I couldnt have asked for a better price. I highly recommend Herb Jones. They have a way of making you feel like family.
They did a great job. - SEGULLETT
They did a great job. The worked us in so we could get it done in a timely manner
Parts & Service Manager
I had the Oil Change and Tire Rotation which was - joannem
I had the Oil Change and Tire Rotation which was completed in a timely manner. Everyone was friendly and professional.
Came in to Louisville for the weekend and the first night... - Karl
Came in to Louisville for the weekend and the first night we ended up with a flat tire on our new Palisade. I called the dealership first thing in the morning and spoke to Jason in Parts who located a replacement tire quickly even though it wasn't in stock. Dustin was my service advisor and he got me back on the road in no time. I couldn't have asked for a more efficient and quicker service than what I received from Dustin. Great job to the Service Team at Hyundai of Louisville
Parts Counterperson
We took my son’s G37 in for a diagnostic. - hayesvideo
We took my son’s G37 in for a diagnostic. The price was fair and we were not sold any additional services not needed to repair the car. Jay was a pleasure to deal with
Best place , very professional and the best customer - Xavier1
Best place , very professional and the best customer service , the service department is outstanding , and the sales department is awesome also .
Service that sells - Beetlefreak
Ricky and the rest did a great job of taking care of all of the warranty issues and some routine maintenance. Don't mind bring the truck in for service. They alway make me feel special.