671 Kentucky Used Car Dealer/1000 Service Centers

I would like to thank Landon Way, and the tech. - Lkuester1

I would like to thank Landon Way, and the tech. and the Dealership on the excellent service my wife and I received at the dealership on 4/3/25. We were traveling thru the area and picked up a nail in one of our tires. I stopped by shortly after the service dept. opened. Landon got me in and repair was done quickly. Thank You All

The services department made time to get car repaired - Fuzz

The services department made time to get car repaired before wife would need it for bady setting

My appointment for routine maintenance was easy to - melissa.levine76

My appointment for routine maintenance was easy to schedule by phone. When I arrived (3PM), I was warned that they were swamped (and the waiting room was pretty full), but my car was ready at the beginning of the time window predicted. My service consultant was Alexis Cabrera.

I was able to have several issues taken care of in one - judihunt12

I was able to have several issues taken care of in one visit. Staff was very nice.

I love the people at big M they are very helpful and kind - afar-rulers.0d

I love the people at big M they are very helpful and kind and do their best to help you

Courteous professional team focused on customer service - STEVE_CORINTH

Courteous professional team focused on customer service and satisfaction. Driven to meet the needs of the customer.

Friendly helpful personal. - R.GREER50

Friendly helpful personal. Easy to get an appointment and answers all questions fully. Actually no appointment necessary

My family and I have used them for over 30 years. - G.avion2324

My family and I have used them for over 30 years. They have always done quality work.

I bought my Rogue here in 2018 & despite having to pay a - DLB

I bought my Rogue here in 2018 & despite having to pay a toll to get back for service, I choose to stay at Byerly due to the great staff, service & treatment I have received since then. The staff is always friendly, they get me in & out quickly & I feel they want to ensure I am completely satisfied each & every time. Byerly cares about customer service, quality & retention.

We have done business several times with Newton (since - jpeggie51

We have done business several times with Newton (since before it was Newton) and have had good experiences with all the staff. Shelby is the greatest! She is very knowledgeable and patient and still answers questions when I have them.

I took my car in for service and it was done in less than - taraandmaria

I took my car in for service and it was done in less than 2 hours. I am very satisfied with the work that was done.

They were very helpful and polite, any question I had - MITRIEDWARDS

They were very helpful and polite, any question I had they answered it with no problem!

Champion Chevrolet Buick GMC service is by far the best - Bstoney54

Champion Chevrolet Buick GMC service is by far the best in customer service and reasonable pricing. I drive from Louisville to Champion for service because I know As a female I won’t be taken advantage of. Team members are very friendly and helpful. Kudos to Tony and Jay for customer service.

Called Joey o. - chuck.hoehn2014

Called Joey o. Thursday June 19th in parts and explained my issue with my truck and told me that he would have to order a part. Joey then called my Friday the 20th around 9am I was completely shocked. I don't know what he did but getting that part really got me out a pickle. Thanks Joey

The Bachman Team, led by Josh Edgar and the Service - Stefan

The Bachman Team, led by Josh Edgar and the Service Department helped us not only with the purchase of our 15 passenger Ford van, but help with replacement of a couple door handles, air vents and a seat belt. Josh, his attention to details and our requested timeline, is very appreciated. Check-out who benefits from our well taken care of van!

Ana is a person who is willing to communicate effectively - Fitzgerald

Ana is a person who is willing to communicate effectively with customers, understand their needs, and build a good relationship. She is focused on finding quick solutions to their car buying needs and understands how to build and maintain long-term relationships with customers. She is knowledgeable about the vehicles the dealership offers. She is wonderful! She communicates in English and Spanish.

Will Clark deserves a 5 star rating. - Skutter

Will Clark deserves a 5 star rating. I'll admit it started out rocky but I can now say he is a great person to work with😊

Excellent experience in Service with Gabe and John, - mjclark

Excellent experience in Service with Gabe and John, excellent service in Body Shop with Clay, Gina and Chad

Great service. - honojess

Great service. Promptly checked my vehicle and kept me updated on their progress. They are very friendly and customer oriented.

Communication with the salesman was a little lacking. - BWIREMAN1981

Communication with the salesman was a little lacking. Everything got worked out in the end though.

Most curious dealership . - joeclowe2015

Most curious dealership .I have ever worked with Garrett and Bill and Debbie are grea

Scheduled an appointment for an oil change. - TC

Scheduled an appointment for an oil change. I arrived a few minutes early after 90 minutes I checked on my car. The technicians leave the shop and congregate in another building and periodically check on your car. They spilled oil in my engine compartment and left all the garbage in the car for me to clean myself. This shop is not run professionally! I take it to the dealer so I can have my car thoroughly inspected expect someone to either go over the results or at least give me some printed information. None of that was done during my visit. Nothing was done after I raised the concern, in fact I felt like that is why they left all the garbage in my car.

Awesome job they did great place to go get a vehicle and - johnny.walker

Awesome job they did great place to go get a vehicle and great people to be around.

They do an amazing job; above and beyond service. - JustinJ20241

They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.

I use the service department here for all of my - cowboykbug2003

I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner.