671 Kentucky Used Car Dealer/1000 Service Centers
I would like to thank Landon Way, and the tech. - Lkuester1
I would like to thank Landon Way, and the tech. and the Dealership on the excellent service my wife and I received at the dealership on 4/3/25. We were traveling thru the area and picked up a nail in one of our tires. I stopped by shortly after the service dept. opened. Landon got me in and repair was done quickly. Thank You All
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
The services department made time to get car repaired - Fuzz
The services department made time to get car repaired before wife would need it for bady setting
The service provided by Robin and team exceeded my - jim
The service provided by Robin and team exceeded my expectations! Fast, courteous and friendly. Thank you!
Excellent service technicians and greeters in the service - Lanie0319
Excellent service technicians and greeters in the service area! They were finished with my vehicle quickly!
Very friendly and amazing employees and service. - beckydcunn1963
Very friendly and amazing employees and service. I bought and have my car serviced at Jack Kain for the family friendly dealership
Quick Lane Manager
Quick Lane Advisor
Service Advisor
Kim is outstanding and the reason we have continued to - Chris
Kim is outstanding and the reason we have continued to use White's for all of our services. We have had a couple poor experiences in the past with White’s service department but our past few experiences with Kim have kept us using White’s. She does an exceptional job of communicating information in a professional and through manner without being pushy or “high pressure”. As far as the actual services are concerned we have never had a problem with the work and timelines of our services. Previously the customer service was less than satisfactory and we were often pressured and at times misled on needed services. However with Kim we do not and have not experienced that! I’m not sure if there has been a change to the leadership and management of the Service department, but it has dramatically improved! In my opinion Kim should be promoted or receive a raise if possible!
My family and I have used them for over 30 years. - G.avion2324
My family and I have used them for over 30 years. They have always done quality work.
Fast, friendly, and knowledgeable—Big M Chevrolet’s - jmiller680
Fast, friendly, and knowledgeable—Big M Chevrolet’s service team always goes above and beyond expectations. Highly recommended!
Service Manager
I bought my Rogue here in 2018 & despite having to pay a - DLB
I bought my Rogue here in 2018 & despite having to pay a toll to get back for service, I choose to stay at Byerly due to the great staff, service & treatment I have received since then. The staff is always friendly, they get me in & out quickly & I feel they want to ensure I am completely satisfied each & every time. Byerly cares about customer service, quality & retention.
We have done business several times with Newton (since - jpeggie51
We have done business several times with Newton (since before it was Newton) and have had good experiences with all the staff. Shelby is the greatest! She is very knowledgeable and patient and still answers questions when I have them.
Parts Manager
I always receive great prompt service from this - Smitty
I always receive great prompt service from this dealership! John Carbone, the Service Manager is one of the best in the business!!! Kudos!! Keep up the great customer care!!
ASM
Mitch (service department) was great at explaining - ALIT1
Mitch (service department) was great at explaining everything that was needed for my Honda. He had me out of there as quickly as possible.
Champion Chevrolet Buick GMC service is by far the best - Bstoney54
Champion Chevrolet Buick GMC service is by far the best in customer service and reasonable pricing. I drive from Louisville to Champion for service because I know As a female I won’t be taken advantage of. Team members are very friendly and helpful. Kudos to Tony and Jay for customer service.
Tony really explained things upfront and if future - BabyGlen
Tony really explained things upfront and if future problems arise bring it back as soon as possible
Parts and Service Director
I really appreciate and thankful for Shane Diggs for - Cinnyfilly61
I really appreciate and thankful for Shane Diggs for being kind accurate efficient and professional .
Ana is a person who is willing to communicate effectively - Fitzgerald
Ana is a person who is willing to communicate effectively with customers, understand their needs, and build a good relationship. She is focused on finding quick solutions to their car buying needs and understands how to build and maintain long-term relationships with customers. She is knowledgeable about the vehicles the dealership offers. She is wonderful! She communicates in English and Spanish.
Great service, very knowledgeable, Very helpful with - George pash
Great service, very knowledgeable, Very helpful with questions Done in very reasonable time Easy to schedule
Will Clark deserves a 5 star rating. - Skutter
Will Clark deserves a 5 star rating. I'll admit it started out rocky but I can now say he is a great person to work with😊
Excellent experience in Service with Gabe and John, - mjclark
Excellent experience in Service with Gabe and John, excellent service in Body Shop with Clay, Gina and Chad
Great service, wonderful staff! - kristalhankinson
Great service, wonderful staff! They were so busy but my vehicle was serviced as quickly as possible.
Awesome job they did great place to go get a vehicle and - johnny.walker
Awesome job they did great place to go get a vehicle and great people to be around.
Customer Relations
Service BDC Representative
They do an amazing job; above and beyond service. - JustinJ20241
They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.
I use the service department here for all of my - cowboykbug2003
I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner.
Mike in parts went above and beyond to assist with my - terrybishop805
Mike in parts went above and beyond to assist with my truck repair! Thank you!