666 Kentucky Used Car Dealer/1000 Service Centers

Came in to Louisville for the weekend and the first night... - Karl

Came in to Louisville for the weekend and the first night we ended up with a flat tire on our new Palisade. I called the dealership first thing in the morning and spoke to Jason in Parts who located a replacement tire quickly even though it wasn't in stock. Dustin was my service advisor and he got me back on the road in no time. I couldn't have asked for a more efficient and quicker service than what I received from Dustin. Great job to the Service Team at Hyundai of Louisville

June Stephens what a service rep. - Dgoode0029

I have been to the service dept at James Motors over the years with basic maintenance for my babies. I have to say there is no one in the world I would trust my baby to other than June Stephens. Polite , courteous, always a smiling face it brings me back again and again. When Mercedes-Benz said the best or nothing they mean it not only with there cars but with like employees like June Stephens.

I enjoy going to the dealer. - Crgaffney

I enjoy going to the dealer. They are knowledgeable and efficient. Leaving with a clean car is the best

Everyone was great. - Crowley7560@gmail.com

Everyone was great. Friendly. No pressure. I told Hunter Huffman, who is my grandson-in-law, I wanted to make the purchase from him. He told me that wasn’t important, what was important was me being happy with my purchase. I am. Thanks to everyone at Marshall.

WATCH OUT. - 2021 Toyota Corolla

WATCH OUT. I just had an oil change and a tire rotation. I have been suspicious on the tire rotation for a while, so I took a picture of one tire and marked it. They did not rotate my tires. I went back and complained and showed them the pictures and got a refund. I bought the car there and was using them for service. I will never go back to this dealership again for service or to buy a car. Why the 5 Star rating. If you don't do that the review won't be posted.

This service department is fantastic. - MLB

This service department is fantastic. Ken Klotter is professional, friendly and is great to work with! I highly recommend!

Service is fantastic! - corymorris

Service is fantastic! See Steve Coffey! I have all of my vehicles serviced here!!! Great Customer Lounge!

Byron in the Ford Service Department is a true - johnbarnette

Byron in the Ford Service Department is a true representation of what customer service should be. He is a true gentleman. Your dealership should be proud to have him on staff. John Barnette

They took good care of me I was satisfied with the deal - fredgood84

They took good care of me I was satisfied with the deal and have always had a good experience.

Super friendly and helpful. - BREQUADE

Super friendly and helpful. Got the job done quickly and was super easy to set up the appointment!

Our truck blew a high pressure radiator hose a thousand - Tamirw13

Our truck blew a high pressure radiator hose a thousand miles from home and after calling around, these guys were the only ones that said they could get it fixed that day or possibly the next. When we got there, not only did they have both parts that we needed in stock but the tech was very very nice and had us back on the road in about an hour. Everyone we spoke to was very kind. They could have easily told us that they were so backed up with other repairs like the other dealerships, but they didn't and for that we are forever thankful.

Excellent help finding perfect vehicle for new teen driver - regguybret

I was very pleased with the help I received from Jon McOwen in selecting a Rav 4 for my teenage daughter ' He was very patient t and considerate of my concerns in making the decision on this vehicle. I had shopped several dealerships and Jon at Toyota on Nicholasville made me the best deal and I know I purchased the best vehicle. Thanks Jon. Your the best. .

EFFICIENT, FAST, PEOPLE AT SERVICE COUNTER ARE VERY NICE AND - DWIGHTRIDEOUT

THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM .

Always polite and courteous. - bernicegonecamping

Always polite and courteous. They explain any issues and give estimates on the cost to fix. Very convenient scheduling of appointments call or go on line. I've purchased two vehicles here and continue to have them serviced here. Highly recommend whether looking to buy or need service.

I have been going to Don Franklin since 2015 and have - mjohnneale

I have been going to Don Franklin since 2015 and have found each visit to have great customer service. They are experts at what they do and are always courteous and quick.

great service department easy to work with very helpful - craig.summers

great service department easy to work with very helpful and professional very friendly and great people to work and deal with

Performed services as promised, but it took 5 weeks to - nlrules

Performed services as promised, but it took 5 weeks to get an appointment for an oil change.

Appointment was made easily, comfortable waiting area, - jackie.beatty

Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

Usually gets me an appointment right away. - killinger.lynn

Usually gets me an appointment right away. Gives me a loaner when they have to keep my car for an extended period of time. Service Reps keep informed and explain everything.

The service provided by Robin and team exceeded my - jim

The service provided by Robin and team exceeded my expectations! Fast, courteous and friendly. Thank you!

Service department once again stepping up and meeting my - durkdavidson

Service department once again stepping up and meeting my needs. Excellent customer service and family oriented.