Purchasing my new 2016 Hyundai Elantra - rcharpie
I received excellent service while purchasing my new 2016 Hyundai Elantra. I did not feel pressured at anytime during my time with the salesperson (Gary Travaglini) and Finance Manager. I have purchased several vehicles from Rowe Auburn and plan to continue to do so in the future.
Excellent experience - Joan
After making an appointment to test drive a 2012 Kia Soul I discovered my VW would not start. I called the salesman, Brian Oleson, who offered to come to my house to pick me up. He also jumpstarted my car and drove it to the dealership for an estimate on trading it in. I purchased the Kia and found everyone I dealt with to be friendly and professional. I would definitely recommend this Dealership to my friends.
a+ all around - ignatius
everyone is helpful and pleasant-great to deal with. I arrived early but was taken care of immediately. The waiting are is inviting and very comfortable.
Really? - Sorry2016
When we arrived the salesman held the door and catered to my every need. After being there for an hour, the sales manager comes out with an offer that actually made me laugh. Basically told us take it or leave it. I have a super credit rating and this was without looking at my credit. So guess what I left it. I won't be back Charlie.
DON'T GET SERVICE HERE!! - jberube
DON'T GET SERVICE HERE!! They charge you through the teeth for things that they lied to you about charging you for! Also watch out for the 10% FEE they ADD to ALL service repairs! (Even if they didn't repair anything!) They make up bogus claims about the reason why something is wrong with your car. Their reasons are illogical and make no sense! They also go on to tell you that what was told to you is not what that person actually said when they were not even there! Find another KIA dealer!!!