259 Maine SRT Service Centers

Great customer service - Tracus

On June 19th, 2019, my wife and I were returning home to Pennsylvania from Bar Harbor when the windsheild wipers on our Winnebago RV stopped working. Because the chassis is built by Ford, we stopped at Casco Bay Ford to see if they good help us. Although we didn't have an appointment, one of their technicians, Brian, took almost an hour to determine what was wrong. Although they were unable to make a repair they did help us find out what was wrong and we were again on our way south. Their friendliness and helpfulness was outstanding. They were polite and there was no charge for their time. We can't thank them enough!! If it were possible, we would give them six out of five stars for a rating.

Our 3rd vehicle purchased there. Great selection to... - Charles1309

Our 3rd vehicle purchased there. Great selection to choose from and the staff really makes you a part of the process. They point out each step and don’t continue to the next until all questions are answered and understood.

We just left this dealership after pulling in announced... - jenjoyeric

We just left this dealership after pulling in announced in our diesel dually pulling our big 5th wheel camper and all the dummy lights on the dashboard lit up. My husband explained we were traveling and Brandon got us right in. The service tech was excellent and had everything fixed and us back on the road in three hours. We needed a def pump. Now THAT is good service when strangers pull in and they take care of us right away. Thank you!

Terri in the service department is always such a big help... - YotaFamilyME

Terri in the service department is always such a big help and offers top notch professional and friendly service. She knows your car and you by name and always has a welcoming smile on her face. She is such a great asset to Central Maine Toyota. Everyone in service is excellent, I just know Terri from many, many Toyota's I have had serviced here. I wouldn't bring my car anywhere else.

General Manager - Tom Towle Rude!! - Carconsumer

Tom Towle was very rude and not empathetic when turning in a leased vehicle after the death of my mother. He threatened to drive the car back and park it at her residence and call it a repo. He didn’t even know his own companies policy regarding returning a lease after a death. He was as unhelpful and created an uncomfortable situation at the worst possible time. He should fired! Do NOT do business with this dealership. They only care about picking your pocket. Beware.

Brought my vehicle in for a timing belt, they got right - ian

Brought my vehicle in for a timing belt, they got right on it and got it done in no time at all. They were really great with communicating with me and let me know what they found for other issues. I will be bringing my vehicle back for more work in the future.

Poor management - Upset

Had a recall on door handles done and they messed it up! Now passenger door doesn't open. I live 4.5 hours away. Asked if I could have fixed at Dealership in Canada 5 min away. Canada 1st says no but Charlies says yes. Then it went back and forth. Finally yes and I make appt. get there an everything changed. I call Charlies and talk to all new people and they say no. what the xxxx is wrong with you people.

Colorado visitors treated very well! - Rod Schleicher

We had driven from Colorado pulling a small trailer with our 2016Subaru Outback and were on our way back home when it was time for an oil change. I had pulled off the highway in Augusta and saw the sign for Charlie's Subaru and another that said "Express." We pulled in and had the oil changed. The service person in charge pointed out a problem with wear on our rear tires. The service department not only aligned our wheels but discovered damage in one of our tires. They offered to replace our tires with identical new-car take-offs at nominal . We agreed to all that, and the cost was less than half of what I had expected. The young man seemed genuinely concerned for us. I have been in this situation before (not with the Subaru.) and have been taken to the cleaners. Charlie's service department had us on our way in 2 and a half hours, and we returned to Colorado safely.

Over-priced services. - Vetpathdoc

Over-priced services. Replaces coolant hoses (hose clamps) at $125/hr. It’s not rocket science.

I have been extremely impressed by this relatively small... - Jhlyons3

I have been extremely impressed by this relatively small dealership that has made me feel like a member of their family in a very short time. Their work has been honest, very reasonable and I am delighted to give them a glowing review. Three cheers for a place that really cares about repeat business and attention to detail.

Salespeople were great, however the service department - Mr D

Salespeople were great, however the service department and Darlings service after the sale made for some of the most frustrating experiences I have ever had. Instead of standing behind the vehicle I bought ("Certified" and under factory warranty), every visit to Darlings resulted in the series problems with the truck not getting fixed, Darlings telling me they did work they didn't do on some issues and also refusing to make good on other issues, like selling the truck "Certified" and with a Maine State Inspection, but after purchasing I unfortunately learned there was illegal window tint on the windows and Darlings refused to take care of it, despite having sold it and stickering it that way.

Great people and great customer service they care about - JPF

Great people and great customer service they care about me and my car btw it was a recall thank you

This place scammed an entire family willingly!! This is... - Nate

This place scammed an entire family willingly!! This is embarrassing and needs to be shut down. The owners cannot be trusted. Also, the lack of adherence to public health guidelines was shocking and infuriating. Avoid this dealership at all costs, and do not trust the “jackpot” mail they send.

Excellent Service! Called for an appointment Tuesday... - rljspider

Excellent Service! Called for an appointment Tuesday afternoon and was able to bring my truck in Thursday! Problem diagnosed within an hour and fixed by Friday! My truck needed a new catalitic converter! Replaced within 24 hours! My truck runs like a new truck! Thanks Mike Arcaro! Regards Rich Jump

Words can not express how happy I am to be working with... - lcarey2010

Words can not express how happy I am to be working with such professionals every time I bring my car in for service. I am always greeted by my name, and am always acknowledged by not only the service department, but by members of the Management team (Lance Quinn, Jason Decker and Jason Witts), and also my salesmen,(Gary Mitchell). I know that if there is any issue I may have, they will make sure it is taken care of. I don't know why anyone would buy a vehicle anywhere else. This team is the best. Thank you for all that you do on a daily basis.

I’ve been going to Darling’s for service on my Volvos - mblaney15gmail

I’ve been going to Darling’s for service on my Volvos since 2012 and have never been disappointed. Tim, the Volvo service advisor, is both professional and personable. Forrest and Gary, the Volvo technicians, are equally adept at minor services and major overhauls, alike. appointments run on time and on estimate. My first S60 was running like a top with >280K miles when I sold it to get a new one. Can’t recommend this team enough.