171 Michigan Ford Service Centers

I have been buying vehicles from Avis Ford since 1993. - Kim Black

I have been buying vehicles from Avis Ford since 1993. Their service department never fail. My service advisor on this visit was Allan Martich. Allan was very helpful. Allan kept me in the loop with the status of repairs to my vehicle, as well as the estimated costs for the repairs and the expected time frame for completion of the repairs. Very happy with my overall experience. The Service Department is very professional and customer focused.

I brought my F250 super duty pick up in so they could - Overbywoj

I brought my F250 super duty pick up in so they could patch a leak in my driver side rear tire. The staff was friendly and I told them that I was towing my 40 foot 5th wheel. They advise that they would fix it right and it would take about 30 minutes. The tech (Jacob) came out and told me that it was a nail hole and it was a simple repair. The next day I hooked up my 5th wheel and headed home. I did not even get to Midland when that tire went flat while driving on the highway. This became dangerous being on the shoulder of the road having to disconnect the 5th wheel from the truck and then changing the same tire that they just fixed. When I got home and went to my Ford dealer where I bought the tire the technician who repaired it advised that the previous repair was done wrong, that Babb Ford (Jacob) just plugged the tire instead of doing it right by putting a patch on the inside of the tire on a superduty that hold heavy loads (as in 5th wheels) Fortunately their wasn’t any damage or injuries and I was in a area were I could safely get on the shoulder to change the tire. I did advise service manager of the issue

Terrible Sevice and won’t stand by their work. - Christineching9

Terrible Sevice and won’t stand by their work. We have contacted 3 people in upper management to make the work they did right and no response.

Service vehicle - fmorey

Excellent service have been dealing with Bob Mathers Ford for many years and have purchased 4 vehicles! Friendly staff and service is top notch. Very happy!!

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Hi Terrance helped me get into a vehicle when nobody else - kane64947

Hi Terrance helped me get into a vehicle when nobody else could. He worked on it for me all day yesterday, came in today and got the car. He was very professional and understanding. I will let all my friends and family know to go to this location only for future business. Thanks Terrance

We were on vacation in Curtis, MI and our 2002 Ford... - Steve Schultz

We were on vacation in Curtis, MI and our 2002 Ford Explorer 4WD vehicle had a wheel bearing problem. I caused more damage driving a few miles extra in an unfamiliar location looking for a mechanic to look things over. The next day, we called Chuck Renze Ford in Newberry. The service department recommended a towing service that was prompt and efficient. The service department looked at our vehicle soon after arrival and tracked down additional parts from another city. Our Explorer was repaired prior to the upcoming Labor Day Weekend! We were surprised the repair was completed so quickly and we were able to return home from our vacation on schedule. Awesome job Service Team!

Simple oil change, not much to say about the visit. I... - mdeyarmond

Simple oil change, not much to say about the visit. I was in and out in a half an hour they did their job, I got my oil changed.

Pick up and delivery was great! - nikki9115

Pick up and delivery was great! Never had to leave to get service handled! Thanks!

Service - Jerry

Top notch service. My experience with Dean Arbor over the last 30 years is nothing short of the best. 1st class people, 1st class service. Thank you as always

Ivan Johnson is the Service Manager at DeNooyer Ford. - Dan01980

Ivan Johnson is the Service Manager at DeNooyer Ford. There was some miscommunication with the service team and I and Ivan cleared it up for me. Great customer service Ivan. Thank you. I'll be back for my vehicles needs.

Sydney at Dorian Ford review deserves five stars for her - KKS719

Sydney at Dorian Ford review deserves five stars for her patient help with my problems with my windshield wipers and syncing my phone. She walked me through the process with a smile, and explained the process so that I now know how to do it. Kudos to Sydney and to Dorian Ford!!!

Bought my car from them and have always had it serviced - janetmacdonald

Bought my car from them and have always had it serviced by them. I will get my next car from them too.