170 Michigan Ford Service Centers
They were great! - stephanie L
They were great! Helped me squeeze in my vehicle for an oil change so I wasn't left without a car over the weekend.
Service was excellent, though it took much longer than - teri.ciucci
Service was excellent, though it took much longer than expected I had a 10 am appointment and didn't leave until 5 pm.
Top Reviewed Service Specialists At This Dealership
Service Manager
Service Advisor
They listen to your concerns very polite. - Als
They listen to your concerns very polite. I fine the service personnel to be very professional
Service Writer
Body Shop Estimator
Great service. - davidcolegrove
Great service. Love the car wash. Parking lot could use some work. How about buying Beacon’s so would have more room and easier to get in and out.?
Transportation Engineer
Parts Manager
my dealing with the service writer and service manager - trackerboat12
my dealing with the service writer and service manager was very helpfulll and courtious and service was done very well and in proment time.
Thankful that this dealership is there for us whenever we - johnsb1964
Thankful that this dealership is there for us whenever we need vehicle service or repair.
Scheduled me quickly, my car was waiting for three - RJH
Scheduled me quickly, my car was waiting for three months, just to be evaluated at a different dealership. They saw me within a week and had me in a loaner for covered warranty services. My service advisor,Lorie was wonderful.
Assistant Manager, Parts Department
very good service. - jameshscalise
very good service. fast and good going over what they did, wash the car after done.
Roland was very helpful and honest regarding getting my - Chaddgrantz
Roland was very helpful and honest regarding getting my F150 starter replaced and truck back to me.
Quick Lane Advisor
I couldn't be more pleased with the work your Employee's - peke2015
I couldn't be more pleased with the work your Employee's do. Kind and very compassionate. I NEVER go anywhere else. I had to purchase my Escape, form Briawood, but I will never go baack there.
Will (William Ruggirello) defines excellent customer - meb5
Will (William Ruggirello) defines excellent customer service. I'm sure other service staff is great, also. Brought in one car to get serviced. Next day I brought in other car. Our experiences are always stress-free, relaxed, and work on cars are great, too. It was a fluke we started coming here -- original dealership wasn't able to service vehicle we bought from them so randomly picked Suburban Ford Troy. Thanks, Will : )
GREAT SERVICE! - Alan S
GREAT SERVICE! I YES, IT TOOK SOME TIME. REPAIRS OFTEN DO. REALISTIC EXPECTATIONS ARE IMPORTANT. WHEN IT WAS DONE, IT WAS DONE RIGHT AND I AM TOTALLY SATISFIED. I CRACK UP READING THESE BAD REVIEWS. LOOKS LIKE A LOT OF WHINING BY UNREALISTIC AND ANGRY PEOPLE WHO JUST WANT THEIR POUND OF FLESH FOR NOT BEING THE ONLY PERSON IN THE WORLD.
Parts
Service Consultant
Great place to get services done on your vehicle or - leenhoutsdanny
Great place to get services done on your vehicle or purchase a new vehicle. Thanks
The only reason I giving 4 stars is because it may have - stan.will40
The only reason I giving 4 stars is because it may have just been out of the control of the dealership. My car needed a EV battery and it took almost 3 months to get the battery. Besides that, the customer service was amazing, kept me in the loop as far as the progress of the battery, but I must omit that it was a bit stressful, to have to wait as long as I did.
Parts Consultant
Leaun was great to work with. - debmo58
Leaun was great to work with. Love the car and the price was better than most we had seen.
Always treated very well. - RTEXAN.RV
Always treated very well. Body shop did an excellent job repairing 2023 Tremor. Recently purchased 2023 Bronco Sport. Super easy purchase process
Service
Assistant Service Manager
Oil change, tire rotation. Tire valve stems leaking. Power - feltmanilla
the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else.
I took my car in for service because other Ford dealer... - kkinsman13
I took my car in for service because other Ford dealer failed to fix it. Atchinson's fixed it no problem. I also purchased a car for my mom from this dealer. Top of the line sales and service.
Has very good service had my car in and out young man... - AT
Has very good service had my car in and out young man named Chris was very helpful front desk people were really nice and respectful
I would highly recommend Friendly Ford Lincoln for all - brittany.foster94
I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.
Service Department Manager
I appreciate their speed. - Kpl
I appreciate their speed. They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast. Ty.
Commercial Trucks Service Advisor
Best dealer around. Bill Meier is the best salesman that... - eGuidolliotga049
Best dealer around. Bill Meier is the best salesman that I have delt with in many years is buying vehicles. I look forward to future dealings with Bill at Ziegler Ford in Lowell Mi
I came in for an oil change and got so much more. - turtleconst
I came in for an oil change and got so much more.A friendly service writer and service tech who provided extra service with a smile and a thank you.
I purchased a set of tires from Josue and Ray. - Jeff
I purchased a set of tires from Josue and Ray. Their service was excellent! They even took the time AFTER the sale to inform me of an available rebate.
Pick up and delivery was great! - nikki9115
Pick up and delivery was great! Never had to leave to get service handled! Thanks!
The dealership from which I purchased my Fiesta and have - progan01
The dealership from which I purchased my Fiesta and have brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and that includes the sales team. And of course the mechanics and technicians.
Thankful for their work ethic! - DaynaC
Thankful for their work ethic! I got great service and am very happy! I live 45+ minutes away and am willing to travel if able! This commute will be passing 2 other Ford Dealerships!
Very nice dealer good service the people that work there - Jerrythemayor
Very nice dealer good service the people that work there are very helpful they took very good care of my car