807 Michigan Used Car Service Centers

This was a simple replace a worn out key fab. - JEFFREYAMELVIN

This was a simple replace a worn out key fab. In and out Nice Job

Very knowledgeable and friendly people . - odysseydon

Very knowledgeable and friendly people .But the service was very slow . 1 hour to do an oil change is a bit long.

Prompt and polite service. - George

Prompt and polite service. Nice low key atmosphere. Very clean waiting lounge and restroom. Very efficient.

The employees at this dealership go above and beyond, - katguzman

The employees at this dealership go above and beyond, especially the porter Mr.Dave Dorda. I was treated with respect and he made my experience pleasant

Outstanding service department! - Ber2024

Outstanding service department! Polite, respectful, professional and knowledgable. Could not ask for more. The works package was completed quickle and completely. Thank you!

Toyota of Ann Arbor has a customer centered mindset that - Marvin

Toyota of Ann Arbor has a customer centered mindset that is apparent from the moment you walk through the door.

Some of my previous service experiences were not great. - marylaids

Some of my previous service experiences were not great. This time I felt like order was restored. Stefan Hofmann was extremely helpful, friendly and professional.

It was a fantastic experience! - andrew.ahrens

It was a fantastic experience! I called on Wednesday and asked for an appointment to have my oil changed. I explained that I worked until 4, and I was told "no problem, we can get you in tomorrow"! The gentleman at the counter went over everything with me. Where things stood with my breaks and filters, how much longer they should last, and was extremely polite. The guy was outstanding!

Took my car in for routine oil change at the scheduled - chant123

Took my car in for routine oil change at the scheduled time frame. A repair needed was found. Jesse was courteous explaining the diagnose and available to assist when ready.

They are always fast and professional, taking the time to - vitocnc

They are always fast and professional, taking the time to explain everything and answer any questions

They (Jennifer) did make it right! - Catbits

They (Jennifer) did make it right! My vehicle was cleaned. I was unable to remove the bad review.

Every time I’m in the dealership for service I’m treated - john_ocenasekii

Every time I’m in the dealership for service I’m treated amazing by the staff.

Wonderful service! - Robyn

Wonderful service! Timely and an excellent customer service department with great communication. Love how they stay in constant contact.

Super service, and friendly caring helpful staff. - stevenhelton230

Super service, and friendly caring helpful staff. I would not go anywhere else for service.

Service was quick. - Bolt from Detroit

Service was quick. Appears to be excellent. Room was clean. Service manager kept me updated.

Nick was great! - cwm21

Nick was great! He followed up on things I asked him for information on and even helped me with fixing something that I made a mistake on.

The service here is terrible. - me

The service here is terrible. They are always short-staffed on technicians. It takes weeks to get an appointment. When you finally get your vehicle in for the appointment, it can be several days before someone looks at it. Recently, they had my car for a couple of weeks, saying that the part they needed was held up in Mexico. I went into the office only to find out that the part had arrived a week before. I've had to bring my vehicle in multiple times to address the same issue. The first time they misdiagnosed it, they fixed the wrong issue. The second time, they claimed to fix it, only to find out that the problem still existed the next day. It won't be long before I sell this car and move on from Jeep.

Dustin Harrison has gone out of his way on several - Cat

Dustin Harrison has gone out of his way on several occasions to make sure that my service repairs are made quickly and properly. I highly recommend him.

Shout out to Joe in quick lube. - jmazzenga

Shout out to Joe in quick lube. My friend had a funky smell in her car and he came out and went through the various filters, pinpointed the problem and gave solutions. Nice to see we were not just brushed off. Thanks Joe!!