1,437 Michigan Volkswagen/1000 Service Centers

Responsive to my issues. - Ghaviland

Responsive to my issues. Realizing the length of time needed the loaner was very helpful. Kept me informed on progress and kept cost under estimate.

All of my dealings with this dealer have been positive. - mgenovesi

All of my dealings with this dealer have been positive. From the sales experience to the service experience the interactions have always been courteous and professional.

Easy service scheduling, fast service completion, - Mike_bernhardt

Easy service scheduling, fast service completion, excellent customer service interaction with advisor Chris Walker. Class dealership.

I only do business with Suburban for our vehicles. - kwoz65

I only do business with Suburban for our vehicles. Very helpful & professional to deal with

Great service. - peter.boivin

Great service. Very friendly and professional. The area was very clean. Everyone was nice and it was done quickly.

I came in for an oil change at Pure Honda and was happy - kyle

I came in for an oil change at Pure Honda and was happy with the speed of the service and the kindness of all the staff

I came in 3/31/25 for my 30,000 mile maintenance on my - tstoinski

I came in 3/31/25 for my 30,000 mile maintenance on my car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is always professional and courteous. I loved the video and text received during service that allowed me to approve new filters for my car. I relayed my experience to the staff where I work (VA Medical Center) in our weekly meeting the next day. The supervisor said, "What dealership is this?" and the staff was impressed by my experience. We all strive for this kind of exemplary customer service. I cannot single out a specific employee because ALL of the staff I have dealt with over the last three years are exceptional. Thank you!

I had a great experience at the Suburban dealership. - Kathleen Marie

I had a great experience at the Suburban dealership. I would highly recommend anybody to work with Mikey Z and the Suburban team!

Took my car in for routine oil change at the scheduled - chant123

Took my car in for routine oil change at the scheduled time frame. A repair needed was found. Jesse was courteous explaining the diagnose and available to assist when ready.

Had issues were taken care of awesome service manager - Jmac

Had issues were taken care of awesome service manager really went the extra mile so 5 stars

All of the service people were very helpful with how to - Pat

All of the service people were very helpful with how to handle my urgent problem

LASCO FORD IS THE BEST CAR DEALERSHIP FOR SALES AND - dmcdaniel

LASCO FORD IS THE BEST CAR DEALERSHIP FOR SALES AND SERVICE I HAV EEVER BEEN TO HANDS DOWN. THEY PAY EXTREME ATTENTION TO DETAIL RSULTING IN ULTIMATE SATISFACTION!

Nick was great! - cwm21

Nick was great! He followed up on things I asked him for information on and even helped me with fixing something that I made a mistake on.

Staff was friendly and knowledgeable. - Petop2112

Staff was friendly and knowledgeable. Made my service easy and fast with concise explanation of service!

Caselle was very nice here and worked really good and - saundra.ursery1

Caselle was very nice here and worked really good and very respectful and does the best him and his other employee and they will get you together and go them and tell them I referred you

Joe has served me well. - michwill01

Joe has served me well. In this environment of instant gratification, I feel people have unrealistic expectations. Many things, like shipping of parts are out of a service providers control. He has always informed me when there are updates to my vehicles repair status and took the time to answer all my questions.

It was a pleasure working with Owen and Zachary in - dburnside10

It was a pleasure working with Owen and Zachary in Service dept. I came in for an oil change and drove out in a new Yukon.

Joseph was extremely helpful, and I heard back from them - NOLANWYLIE01

Joseph was extremely helpful, and I heard back from them within a few days. Service center does great work

Excellent work! - locomoto123

Excellent work!!! my jeep is like brand new!!! great communication fast service!!! highly recommended the Quality is outstanding!!!

Friendly atmosphere. - LIROCE2

Friendly atmosphere. John Kovach is a wonderful person. He listens to you. And provides great feedback. He always does his best to make you feel comfortable with your decisions. Just overall great customer service.!

This is the best dealership I ever purchased a car from. - harrypatsalis

This is the best dealership I ever purchased a car from. Mickaela was the best saleswoman I’ve ever dealt with. She is very knowledgeable about the cars and answered any questions I had. I purchased the cat from her. After 1 1\2 years I needed service. As the appointment neared I had an unexpected health issued and was going to cancel. Mickaela picked my car and delivered it to my home. That’s after purchase service. The service department is very good and makes sure you are satisfied.

Leaun was great to work with. - debmo58

Leaun was great to work with. Love the car and the price was better than most we had seen.

I purchased a Mercedes Benz 2015 CLA recently online. - M. Thomas

I purchased a Mercedes Benz 2015 CLA recently online. Excited to get my vehicle, but still I couldn’t help but notice my left headlight was not in the best of conditions after I had purchased it. Safe to say I met with Shawn E. Durham in October of 2023 at the Mercedes Benz Auto Mall and he accessed my entire vehicle in little to no time. Identifying every intricate detail regarding not only the damage caused to my headlight but he also brought to my attention that my subframe and steering rack was bent. Now after hearing this I was completely unaware of such repair being needed. But rest assure, he did not fail to meet every need required to repair my car. I received a phone call from him Dec. 6 2023 that my vehicle had received all the listed repairs and that the vehicle had been completed serviced. Shawn is not only an excellent Service Advisor, he’s dependable; You can rely on him to get your job done.

I would like to thank Cadillac of Plymouth Service and... - Brenda

I would like to thank Cadillac of Plymouth Service and Body Shop for the excellent work that the did on my car. Don Sylvester was super as to updating me on the progress of the work being done. Cadillac of Plymouth is the best!

Like always...AWESOME SERVICE. Wouldn't take my car... - Thad

Like always...AWESOME SERVICE. Wouldn't take my car anywhere else. I would highly recommend Cami.

Great place service dept is a great help for the costumer - DOUGLASVANHORN6

Great place service dept is a great help for the costumer would recommend Alma Ford and Lincoln to my friends.

Excellent customer service - Tasha Matthews

My first time having my car serviced here. Alex and the team went above and beyond to get my car fixed, especially because it was an emergency. They were very helpful, courteous and explained everything that was wrong with my car in great detail to make sure I understood. I will no longer take my car anywhere else. Thank you for making this easy for me

outstanding customer service! - Lisa Rudolph

I have bought Hondas for years because they are so reliable. This week I needed to bring in my 2013 CRV for a "hesitation" at lower speeds, and Honda service fixed it. But not only did they fix it, it was free of charge, because Honda had determined some older vehicles developed this same problem so they provided an automatic extended warranty. All labor and service was covered free! I am so impressed! Their vehicles are great, salesman Jason was so helpful and informative when I purchased the CRV, and their customer service (if any repair should be needed) far exceeds expectations!