I had excellent service from the service technicians. - jms2494
I had excellent service from the service technicians. The service advisor, Gabriella, I wasn't impressed with. She wouldn't answer my calls if I left a message. She also didn't let me know that the service wasn't done in 3 days time. I had to call and talk with others to find out I would need a loaner so I could get to work that 3rd day. I gave Gabriella my work number to call and let me know if my car would be done that 3rd day. I also told her my work hours. She never called. I called when I returned from work, and learned from some one else that my car was just getting done. After a short appointment, I was finally able to get my car. Please be sure Gabriella gets more training in customer service. I work in customer service, and would never treat a client the way I was treated.
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