Tire repair - Joanne Kellen
Called to to see if I could get a tire repaired right away and the service adviser if I could get there before 3 pm ( this was a Saturday morning ) he could have it in and out within 2 hours. Brought it in right away and was done in an hour and a 1 1/2 . Great job.
Efficient and friendly - LovedMyIQ
Just leased my second car from Inver Grove Toyota and both experiences were pleasant with good outcomes. Low pressure, helpful and efficient. Clean and comfortable surroundings.
Satisfied Customer - gelmo002
I was helped immediately walking in. Friendly, lively, and a professional enviornment with very helpful and knowledgeable employees. Yuri was a pleasure to work with and was very patient and helped guide me in finding the most suitable car for me. I appreciate all of the detailed explanations and catering to what was most important for me in purchasing a vehicle. Go see Yuri, and buy your car in confidence!!!!
Great service, very friendly - lenny123
Rich was a great salesman. Easy to work with and accommodating. If we were to look for a new or used car we would consider Toyota first,
Great facility, professional staff - MTAR
Mark Yuhas sold us a Highlander. Low pressure approach as he talked us through the advantages of this SUV. Heintz Dealership offers vehicle discounts that get close enough to prices offered by the buying services. Less pressure on the 'extra options' than other dealerships I've bought from. I brought in my own loan, and they were able to find a better interest rate.
Awesome Salesman Bruce Klanderud. . . . - New Highlander 2016
We have had a 2006 Highlander for 10 years, off the showroom floor. It was the best car I have ever owned and when it was time to update we were unsure which way to go. Bruce was awesome, very knowledgeable and patient with us, and once we again decided on a new Highlander he went out of his way to make sure we knew all the ins and out. Totally pleased with our new Highlander - and on a different note, we only needed a new car as we had promised our 2006 to our granddaughter when she started driving, and suddenly that time was here. We are a Toyota family, and the service in the Baxter dealership was outstanding. Bruce was great and also everyone we talked to there were so pleasant and made us feel right at home. Highly recommended!!
Happy wife happy life! - Badapple71
We were leasing our previous Sienna and we were concerned with the miles getting close to our limits and Ken Koeller and the staff were able to figure a way to get our situation resolved and put us into a 2016 Sienna with similar features and in the color my wife wanted and the switch did not change our budget adversely either. I have a happy life as I have a happy wife! Thanks Dahl Toyota!
The Best - Syork
This was my first time car shopping so I was a little nervous about the games dealers play. Ken Harris was trustworthy as well as straight forward which I loved. He went beyond his expectations of his job. He was motivating spiritually as well. Best of all when I pulled out the lot I didn't feel like I got cheated. I would recommend him to any first time buyers. When it's time to purchase a new car I will be going back to him.
Rough Experience - Tanya H
I'm happy that there are so many people that had a good experience at this dealership .... at least they didn't waste over 4 hours trying in vain to buy a camry from a seemingly completely inexperienced sales person. He was courteous, nice and was likely trying, but the overall experience was horrible. In 4+ hours of sitting and waiting you can see a lot. There seemed to be two "teams" working. One was the older men that you could tell had been in the industry for years, they were confident - almost arrogant...then there were the 'kids'. The new sales people that were trying, but consistently treated horribly by their older colleagues. Some conversations we overheard were downright uncomfortable for us to LISTEN to, couldn't imagine being the poor guy on the other end.
We really wanted to buy the camry - but somehow we just couldn't get to the signature line. They were going to call us in about 1/2 hour - 45 minutes when they were ready for us (we had 4 kids there with us, they were getting VERY bored) but the call didn't come. Not until the following Monday when someone called and asked "what it would take to bring us back in". Um....the call that we were supposed to get on Saturday?!?
In the end, we bought a ford. It was a MUCH better experience.
Awesome Dealership - Rav 4Woody
I am a widow and did my homework on line with different Toyota dealerships. I had picked out 3 dealershios to choose from. I started with St Cloud Toyota. I went there with my 2 sons. I had previously via email got all 3 dealershios down to bottom line on price. I wanted a Rav 4 in red. My sons and I walked onto St C,oud Toyota lot and started looking at the Rav 4's. Trevor the salesman came out and was very welcoming, informative and answered all our questions. He made mefeel so comfortable that icould have gone by myself. He was like talking to 1 of my sons. Needless to say they beat the other 2 dealers in price. Trevor even had them wash my vehicle and had it fikked up with full tank of gas. I fell in love with a charcoal grey one and Trevor gave me a red hoodie on too. They are awesome to work with.
Buyers should be very careful - Scott
Buyers should be very careful purchasing vehicles from this dealership. Dealer is known to have identified a vehicle with severe frame rust and proceeded to sell such vehicle to an unsuspected buyer at full market price. Dealership uses shady agents and is unwilling to rectify impacts as a result of its deceptive practices. Buyers should use extreme caution when considering a purchase from this dealership.
Great custome servie - mjbmn
I was in Walser about a week ago looking for used a Toyota to replace my 1990 Toyota.
Drew Doorak helped with the process. I did purchase a 2015 used Toyota Cordella but
it was not a good fit for me. I brought it back to Walser and purchases a Pruis C and
receive excellent customer service from Drew Doorak and Walser. I have had some questions
about the Pruis C and Drew has been very helpful with answering my questions. I would
recommend Walser and Drew for their excellent customet service,
Service on my leased car. - acw543
I am currently leasing a brand new car from iron trail with only 8000 miles on it. The car has so many problems, and this service department is incapable of fixing them. I bring my car in monthly for the SAME problems. Terrible customer service.
Damaged vehicle. - Jodi
We brought our vehicle there for a recall repair and they gave it back to us with front end damage after only having it for a few hours. They refused to repair or accept any responsibility for it while it was in their care. Not only was the bumper scraped and cracked, but license plate was torn in half. It had obviously been in a collision with another vehicle or stationary object.