Fast, Easy and Outstanding process - leepman
My buying experience couldn't have been any easier, thanks to the outstanding leadership of my salesperson, Jim Miller. Jim explained all my options and facilitated me through the buying process in a simple and expedient way. He explained everything thoroughly and listened to my interests. I couldn't have been any happier with my experience. This is my 3rd purchase from Jim and the experience has always been outstanding. Thanks again, Jim.
Great Dealership!!! - Bill T
Bought my 2016 Tacoma TRD Off Road at Inver Grove Toyota. Jim Hayes was awesome as my sales person. Always prompt replies on any email and easy to work with. The buying process was painless and everyone was great to deal with. I would recommend to any of my friends to buy from here.
Great Help - Patterson95
I had an amazing experience at Luther brook dale Toyota. I had just had my car (that I was financing from Luther brook dale Mazda) totaled and getting into a new car was xxxx I got turned down many times before finding Sara at brookdale Toyota when I couldn't find a car to finance in my price limit that I liked I left empty handed again when Sara called a couple days later telling me about leasing when I came back in they got me a great rate and a brand new 2016 Toyota scion IA. My experience was great and my sales woman was even greater. Tamira Patterson
Happy wife happy life! - Badapple71
We were leasing our previous Sienna and we were concerned with the miles getting close to our limits and Ken Koeller and the staff were able to figure a way to get our situation resolved and put us into a 2016 Sienna with similar features and in the color my wife wanted and the switch did not change our budget adversely either. I have a happy life as I have a happy wife! Thanks Dahl Toyota!
Excellent Customer service. - PMV
Had a great experience of buying car. Appreciate the service rendered by the employees in sales and finance of the Dealer.
Thanks and continue the good work
Excellent service - Kelby
Laurie Danberry does an outstanding job of matching us to the car we were looking for and for teaching us all the things our new car can do.
Awesome Salesman Bruce Klanderud. . . . - New Highlander 2016
We have had a 2006 Highlander for 10 years, off the showroom floor. It was the best car I have ever owned and when it was time to update we were unsure which way to go. Bruce was awesome, very knowledgeable and patient with us, and once we again decided on a new Highlander he went out of his way to make sure we knew all the ins and out. Totally pleased with our new Highlander - and on a different note, we only needed a new car as we had promised our 2006 to our granddaughter when she started driving, and suddenly that time was here. We are a Toyota family, and the service in the Baxter dealership was outstanding. Bruce was great and also everyone we talked to there were so pleasant and made us feel right at home. Highly recommended!!
The Best - Syork
This was my first time car shopping so I was a little nervous about the games dealers play. Ken Harris was trustworthy as well as straight forward which I loved. He went beyond his expectations of his job. He was motivating spiritually as well. Best of all when I pulled out the lot I didn't feel like I got cheated. I would recommend him to any first time buyers. When it's time to purchase a new car I will be going back to him.
Rough Experience - Tanya H
I'm happy that there are so many people that had a good experience at this dealership .... at least they didn't waste over 4 hours trying in vain to buy a camry from a seemingly completely inexperienced sales person. He was courteous, nice and was likely trying, but the overall experience was horrible. In 4+ hours of sitting and waiting you can see a lot. There seemed to be two "teams" working. One was the older men that you could tell had been in the industry for years, they were confident - almost arrogant...then there were the 'kids'. The new sales people that were trying, but consistently treated horribly by their older colleagues. Some conversations we overheard were downright uncomfortable for us to LISTEN to, couldn't imagine being the poor guy on the other end.
We really wanted to buy the camry - but somehow we just couldn't get to the signature line. They were going to call us in about 1/2 hour - 45 minutes when they were ready for us (we had 4 kids there with us, they were getting VERY bored) but the call didn't come. Not until the following Monday when someone called and asked "what it would take to bring us back in". Um....the call that we were supposed to get on Saturday?!?
In the end, we bought a ford. It was a MUCH better experience.
Buyers should be very careful - Scott
Buyers should be very careful purchasing vehicles from this dealership. Dealer is known to have identified a vehicle with severe frame rust and proceeded to sell such vehicle to an unsuspected buyer at full market price. Dealership uses shady agents and is unwilling to rectify impacts as a result of its deceptive practices. Buyers should use extreme caution when considering a purchase from this dealership.
Best new car buying experience ever! - Greg
I trade vehicles every 3 years, so I have dealt with many different dealerships and brands through the years. I decided to give Toyota a try, because I was tired of having mechanical/quality issues with other brands. I started working with Rick Knettel about 6 months ago when I was considering buying a new 4Runner. I was working with 6 different dealerships through the USAA Car Buying Service. None of the other dealers could get what I specifically wanted, but Rick came through for me. He was not pushy to make a quick sale with existing inventory, rather he wanted to get me the model that I really wanted, even though it was extremely difficult to find. The sales transaction at the dealership was the most expedient I have ever experienced. I was out of the dealership with my new 4Runner within an hour and 30 minutes was due to my own coordination with USAA, I can't thank Rick enough for his assistance. St. Cloud Toyota does not play any games. They offered me a fair trade value, fair pricing and NO hassles whatsoever. If you are looking for a new Toyota, head straight to Rick Knettel!
I love my Camry! Thank You Roger Gibson! - Linda S. reed
My 2008 Toyota Camry was totaled. I spent a great deal of time on line shopping for a replacement,. I called Walser Toyota and Roger Gibson assisted me with a few over the phone questions which was very helpful on making my preliminary decisions. The check finally came from the insurance agency and I was ready to buy. I called Roger and he was waiting at Walser when I showed up (he was not scheduled). I had my mind made up on a Corolla and after test driving I decided I wanted another Camry - Roger helped me find the perfect Camry at a great price! Driving the Camry was like coming home! My new Camry was. 2012 with quite a few nice additions like the blue tooth cell phone connection. Roger showed me how to program the Camry and helped me through the loan and paperwork. He made it quick and easy! He arranged someone from Walser to pick me up at home so I could return my rental car. Two days later I ran into a programming issue and Roger though busy with a couple, found someone to assist with getting me set up. At every stage of my car buying with Walser Toyota in Bloomington- Roger Gibson made it a wonderful experience!
Service on my leased car. - acw543
I am currently leasing a brand new car from iron trail with only 8000 miles on it. The car has so many problems, and this service department is incapable of fixing them. I bring my car in monthly for the SAME problems. Terrible customer service.
Damaged vehicle. - Jodi
We brought our vehicle there for a recall repair and they gave it back to us with front end damage after only having it for a few hours. They refused to repair or accept any responsibility for it while it was in their care. Not only was the bumper scraped and cracked, but license plate was torn in half. It had obviously been in a collision with another vehicle or stationary object.