Bought a Truck - Gustie56082
Very pleased with the service. I communicated before I got to the dealership and had everything all set. When I showed up, everything was ready. I was there for 20 minutes.
No pressure and very knowledgable - ShackettT
I really like the no pressure atmosphere here at Inver Grove Toyota. I can look at vehicles and ask as many questions as I want. Also the honestly of the sales people is outstanding.
Great Experience - cchapa32
Great experience getting my new highlander at this dealership. Would recommend going here for anyone who is looking at a toyota vehicle. You will not be disappointed.
Quick and easy - Rxserg
The sales and leasing process was quick and easy. First time I came in justin showed different makes and went over all questions and info. Second time I came in, I knew what I wanted and we finished the deal. I drive off in a new car. Process was seamless from qualifying, to financing to titling and payment.
A happy customer. - Debbie Rieck
I stopped by this Toyota and saw the car I wanted. Susan Hoghaug helped me out. She was pleasant and knowlegable and so easy to work with. I would recommend that Toyota and especially if you're lucky enough to have Susan help you out. All of the people are so nice there!!!!
New Purchase - Henri
We had an extremely positive experience with Laurie Danberry when we purchased our 2017 Toyota Limited Avalon. This is our third purchase from her. We have appreciated the service department and the professional manner in which we are treated. Paul (sales consultant) is always ready to help us.
Great experience for a great product - Ralph and Kris
Went with intent to buy used. Ended buying a new 2017 Tundra. Great truck with a great buying experience. Sales Representative Cory was very helpful with a no pressure approach. It's the second vehicle in less than a year we purchased from him. Would recommend Lake Country Toyota if you are looking for a vehicle.
Wonderful service - Linda Kinnee
I went in to Carlson Toyota to look at a vehicle I was greeted buy a gentlemen who asked if I needed help I said yes he sent me Jihan Moore what a pleasant young lady she answered every question I had there was no pressure to buy whatsoever I bought my car from them what a wonderful deal the car is beautiful 2014 and a half Toyota Camry I would like to say thank you to Jihan I am and was very pleased with you keep up the good work Thank You Linda
Appreciate the deal salesman made. - joyk
Salesmen were kind and considerate after going through an accident where my 2015 RAV4 was totaled. I received $400+ back on my previous warranty. I really appreciated that.
Patient Sales Staff - PickyPicky
Our salesman helped us checked out and test drive several vehicles until we found the right vehicle for us. A fully loaded, low mileage used vehicle!
Buyers should be very careful - Scott
Buyers should be very careful purchasing vehicles from this dealership. Dealer is known to have identified a vehicle with severe frame rust and proceeded to sell such vehicle to an unsuspected buyer at full market price. Dealership uses shady agents and is unwilling to rectify impacts as a result of its deceptive practices. Buyers should use extreme caution when considering a purchase from this dealership.
They will try to steal your trade!! - Neverbuy@bvilletoyota
Not a good experience. My wife is looking for a bigger SUV. We found one at their dealership. We went in ready to buy. When it came time for the trade appraisal, I could tell it was over. They started out by bashing her current Suv. Saying things like , "they just don't hold their value". Then came in $1500 under what KBB suggests!!! Her current Suv needs nothing, brand new tires, and loaded. These guys are crooks.
Damaged vehicle. - Jodi
We brought our vehicle there for a recall repair and they gave it back to us with front end damage after only having it for a few hours. They refused to repair or accept any responsibility for it while it was in their care. Not only was the bumper scraped and cracked, but license plate was torn in half. It had obviously been in a collision with another vehicle or stationary object.
Service on my leased car. - acw543
I am currently leasing a brand new car from iron trail with only 8000 miles on it. The car has so many problems, and this service department is incapable of fixing them. I bring my car in monthly for the SAME problems. Terrible customer service.