2017 Prius Purchase - Elizaone1
Working with Mabi Ekiyor, absolutely fabulous service on a very busy Saturday afternoon, in spite of the busy day Mabi made room for our inquiry. Knowledgeable sales team, on point for sharing pros and cons of various Prius models. Not sure if we would be able to close a deal however we were pleasantly surprised that Mabi could squeeze us in and still provide options to fit our needs. We walked out with more than we anticipated - a 2017 Prius, fabulous model and we were extremely pleased with the honest and amazing customer service. Highly recomend this dealership especially if you have Mabi as your sales consultant!
New car lease - gregg gunter
I leased my new car with Inver Grove Toyota and was impressed by how friendly everyone is and with how many ways they try to make you comfortable. Really enjoyed working with Aminah Smulders. She and my wife think she is very sweet!
Awesome Luther - Toytoyota86
3rd vehicle we've bought from Luther. No hassle, made the number clear and no pressure. Visited another dealer just to comp shop and we quickly returned due to the treatment at Luther!
Misha Supica put the Courtesy in Courtesy Shuttle! - Janine
Misha is so polite and courteous, friendly and Fabulous! Super driver with super service!
I'll always request him.
Kevin was great as well.
Excellent Facility - CW
Everyone I met at Heintz was friendly. I recommend you ask for Laurie Danberry. She is very honest, knowledgeable, professional, and down right fun to work with.
A happy customer. - Debbie Rieck
I stopped by this Toyota and saw the car I wanted. Susan Hoghaug helped me out. She was pleasant and knowlegable and so easy to work with. I would recommend that Toyota and especially if you're lucky enough to have Susan help you out. All of the people are so nice there!!!!
Love my new Camry! - redcargirl
Gary Arrigoni is the best! We have bought four vehicles from him over the years and he is fun and easy to work with. He goes the extra mile in getting the right vehicle with all the features and in the color I wanted. Thanks Gary!
He is efficient, always keeps in touch during the car sale process by phone and attends to every detail!
I would highly recommend him as the one to find your next Toyota for you!
Rough Experience - Tanya H
I'm happy that there are so many people that had a good experience at this dealership .... at least they didn't waste over 4 hours trying in vain to buy a camry from a seemingly completely inexperienced sales person. He was courteous, nice and was likely trying, but the overall experience was horrible. In 4+ hours of sitting and waiting you can see a lot. There seemed to be two "teams" working. One was the older men that you could tell had been in the industry for years, they were confident - almost arrogant...then there were the 'kids'. The new sales people that were trying, but consistently treated horribly by their older colleagues. Some conversations we overheard were downright uncomfortable for us to LISTEN to, couldn't imagine being the poor guy on the other end.
We really wanted to buy the camry - but somehow we just couldn't get to the signature line. They were going to call us in about 1/2 hour - 45 minutes when they were ready for us (we had 4 kids there with us, they were getting VERY bored) but the call didn't come. Not until the following Monday when someone called and asked "what it would take to bring us back in". Um....the call that we were supposed to get on Saturday?!?
In the end, we bought a ford. It was a MUCH better experience.
Purchased car - Suzanne Fuller
I have had 4 Toyotas.
Ken Harris has been very helpful in my purchase of my latest Toyota.
Service has been outstandhing.
I appreciate Ken Harris in helping me choose the vehicle I will enjoy the most. Sue
Good experience - Andy car
Found the car I need, good deal with no interest
They did not have on stock but they got from different dealer
Easy buy and trade in
Excellent car purchase experience! - KYLE K BLASING
Kela Smith is an excellent resource to your automobile sales team! He & I communicated via email about a 2012 Dodge Challenger I was interested in. He was very quick & thorough with his communications with me. Upon visiting Walser Toyota last Wednesday; to take the car for a test drive, inspect it, etc; I was greeted by a very personable & professional Kela. He gave me all the information & led me through the steps of my purchase in a very positive manner leaving no questions unanswered. Thank you for your services & I will recommend you to anyone looking for an auto purchase!
Buyers should be very careful - Scott
Buyers should be very careful purchasing vehicles from this dealership. Dealer is known to have identified a vehicle with severe frame rust and proceeded to sell such vehicle to an unsuspected buyer at full market price. Dealership uses shady agents and is unwilling to rectify impacts as a result of its deceptive practices. Buyers should use extreme caution when considering a purchase from this dealership.
Service on my leased car. - acw543
I am currently leasing a brand new car from iron trail with only 8000 miles on it. The car has so many problems, and this service department is incapable of fixing them. I bring my car in monthly for the SAME problems. Terrible customer service.
Damaged vehicle. - Jodi
We brought our vehicle there for a recall repair and they gave it back to us with front end damage after only having it for a few hours. They refused to repair or accept any responsibility for it while it was in their care. Not only was the bumper scraped and cracked, but license plate was torn in half. It had obviously been in a collision with another vehicle or stationary object.