On 5/25/2013 7:24:30 AM jruessing wrote:Wow. All I can say is wow. Amazing experience. I have needed a new car for awhile now and continually put it off because of the money, my credit issues, hassle, or a handful of other excuses I told myself to just keep my clunker. When I finally broke down and said it's time to get a car I shopped around a few dealers. A few were less than eager to help me because of several reasons. The ones that did usually worked in the stereotypical bad car salesmen ways of lying or trying to extract every last penny they could from me.
Except Suntrup Hyundai. A few of my family members have purchased through there and had great experiences and my mother-in-law especially recommended going there. The dealership was about 30 miles away so I was at first a little reluctant but decided to give them a chance. I'm glad I did so. Our Salesman Matt Saller should be a model for which Car Dealers are built on. Extremely Honest, Courteous, Prompt, Helpful, you name it. Matt went out of his way to help get me into a new car. He helped us find just the right one for my family and I and went great lengths to get me the best possible financing for my car.
Financing also went well. In the past when we've gotten my wife cars at other dealerships it took hours of sitting with someone while they went over papers and offered (pressured) me lots of optional add-ons. We were with the financing people for maybe 10 minutes tops.
My overall experience with the dealership thus far personally makes me wish that I had come sooner. I would gladly recommend them to anyone.
On 5/23/2013 10:14:05 AM ChrisRauch wrote:After a less than satisfactory experience at Suntrup Hyundai, I gave Dean Team a shot. Wow! Dean Team is a class act! Devin A. is probably the most up front sales person I've ever dealt with. No B.S. here. Sean Dean really cared about getting the most for my trade. Scott Varnum had every answer ready for questions during the finance process. This was my first purchase from Dean Team, but I'm pretty sure it won't be my last!