I recently purchased a vehicle from Mercedes-Benz of Reno - dr.parkin
I recently purchased a vehicle from Mercedes-Benz of Reno and couldn't be more satisfied with the experience. When I walked in, the staff was welcoming, professional, and genuinely eager to help, not pushy. My sales consultant, Steve Montano, was knowledgeable, patient, and took the time to understand exactly what I was looking for. He answered all my questions thoroughly and provided clear, transparent information throughout the process. I did not purchase a car on my first visit, and I appreciate Steve’s understanding that I needed “thinking” time. He honoured my process, which was very important to me. I highly recommend that anyone purchasing a car from Mercedes-Benz of Reno contact Steve Montano. I wish all car salespeople would adopt his approach.
The dealership had a great selection of new, certified pre-owned, and used vehicles, and I was impressed with how smooth and efficient everything was, from the test drive to the financing. The finance manager, Nicholas Dasilva, explained every step and ensured I was comfortable with my options. There were no hidden fees, no pressure, just excellent customer service.
My concierge experience with Javier Dominguez was exceptional. He took the time to thoroughly explain my vehicle's features, ensuring I understood every detail. His patience and knowledge made the experience both informative and enjoyable. I left feeling confident and excited about everything my car could do. I highly recommend his service!
What truly stood out to me was the attention to detail and commitment to making this a positive experience. I drove off the lot in my new Mercedes-Benz GLC 300 feeling confident and well cared for. I highly recommend Mercedes-Benz of Reno to anyone looking for a stress-free and enjoyable car-buying journey!
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