269 New Mexico CODA Service Centers

Dealership very busy. - Deebell_d

Dealership very busy. Person that checked me in for Rodger not very friendly. Thank you

services performed. - MCELDER51

services performed. A different person delivered and picked up the Subaru, so comments are unavailable.

Matt Stout was an excellent service provider! - BroncoSportNM

Matt Stout was an excellent service provider! All concerns and repairs addressed quickly and thoroughly. I appreciate the great service.

Service for a recall took a long time. - arm_liz

Service for a recall took a long time. Appreciated courtesy ride home and pickup. . Drivers were great!! Auto headlight was turned off; which wasn’t discovered until driving at night a couple of days later and I couldn’t remember where to turn it back on. Otherwise, pleased with service and staff.

From a service point of view this dealer does a good job - JROBBINS3

From a service point of view this dealer does a good job but I don't like these surveys,

Every person is friendly and helpful. - ADVALDEZ18

Every person is friendly and helpful. They always take care of my questions and concerns.

Dylan was very professional person to deal with I will - yolanda.gabaldon

Dylan was very professional person to deal with I will definitely go back to Reliable because of Dylan.

Service experience was great. - Rob F

Service experience was great. I was kept informed of status of the service. Service advisor looked up and explained the service plan I purchased with the truck.

While traveling through Albuquerque on the way to - jdh1550

While traveling through Albuquerque on the way to Minnesota my ignition switch quit working and left me stranded at a fuel stop. Called Garcia's and they put me in touch with Honda Roadside Assistance, the Roadside Assistance was no help at ALL. Got a hold of a towing service and got towed to Garcia's, it was close to 6:00 PM. Service Advisor Izze Gambino was expecting me, he had been talking with my wife about my situation. He explained possible causes of the problem and what might have to be done and gave me an estimate. He even gave me a ride to a motel I had booked. The next morning he called about 1hr after they had opened and described what had be found and the what it would take to fix it. Later that afternoon it was fixed !!! He gave me a # to call for a shuttle to the dealership. Got there my Ridgeline was ready and the charges were less than the original estimate !!! I know I was put ahead in the service line because I was traveling and that was deeply appreciated. I have to say Thank You to Garcia's and to Izze Gambino in particular.

Straight forward sales with fantastic safety practices. - ejoecollins

Straight forward sales with fantastic safety practices. Changed windshield of car we bought. Quick and easy loan process Find your car online Set up pre-approval before going to DNM. Take a test drive If that car doesn't work they have many vehicles to choose from

I brought my 2020 Cadillac XT6 in for service because of - Keith

I brought my 2020 Cadillac XT6 in for service because of a steering assist reduced warning message. I was hesitant because normally I do not have dealers do service on my vehicles. Boy was I surprised to get the service that I did. Everyone else was quoting 2 weeks to a month and a half before they could even look at it. I brought it in and Tim told me it would be one to two days for a diagnosis. When I arrived Levi was the service rep that assisted me. He was polite and professional. He told me he would call me and let me know what they find within a day or two. He called me the next day around noon and told me the repair was completed and I could come pick up my vehicle. I never expected to get the vehicle back the next day. I will definitely allow them to service my vehicle again based on this experience. Another great plus, the repair was covered under the powertrain warranty. When I went to get the vehicle it was washed and ready for me to pick up. Only negative was it seemed they were stretched a little thin when I first called. It was a little difficult to get to talk to someone. Had to leave message and wait for call back. Other than that I will definitely try them again when service needs arrive. However, this is my 3rd Cadillac and other than oil changes and regular maintenance we have never had a problem. Waiting now to look at a vehicle coming in September. Possibly it will be my 4th. Thanks Garcia Cadillac for a great experience.

The Infiniti team is awesome. - Froglex

The Infiniti team is awesome. They are respectful and treat me like an important customer.

Rencent work on my 2016 outback @60 k Some work not done - Bablanza54

Rencent work on my 2016 outback @60 k Some work not done well...sloppy etc. Sonja and especially Brett stepped up and made everything right......ater the the work in engine compartment...I found a filthy mess by tech...plus my steering wheel was left crooked after alignment. Very pleased with out come. Hope Aubry reads this. Sincerely Ben Berg

Excellent representative. - tolondro

Excellent representative.. Charismatic person and dedicated to customer service satisfaction. I plan to return for a new car. Well done, Eric!

My 2024 Sierra 1500 has and issue with the sound - El Jefe

My 2024 Sierra 1500 has and issue with the sound intermittently not working; I had a different dealership service department look at my truck on three different occasions, they insisted it was a software update. After repeatedly telling them it was deeper issue, they stopped communicating with me, and on that rare time they did, they were simply rude! I proceeded to take my truck to Tillery GMC in Los Lunas, I spoke with Rudy and he assured me he would find and correct the issue. He also stated that it may not be an overnight fix, so for me to be patient. Soon after I met and spoke with Fred who was also looking into the situation. After a few attempts, the issue was in fact discovered AND fixed. Throughout the entire process, both gentlemen were in constant communication with me, they kept me updated on the progress and possible timeline for a fix. The day my truck was ready, I was running late from work, Rudy stayed after closing hours to ensure I was able to pick up my truck, and he explained and went over all the work done. The staff at the Tillery Dealership Service Center in Los Lunas, particularly Rudy and Fred are two of the most professional and courteous people in the industry; I highly recommend taking your vehicle's to them if in need of highly skilled folks. Thank you gentlemen for all you do to keep us on the road... keep up the excellent work!

Thanks to Mario Garcia for taking ownership of the - DK

Thanks to Mario Garcia for taking ownership of the repairs to my car. I appreciate your professionalism.

Needed an oil change and was taken care of by Bill Mast. - DamianC

Needed an oil change and was taken care of by Bill Mast. Very courteous, professional and knowledgeable and he explained everything to my satisfaction. The service time was quick and I was back on the road soon after. I'll definitely be returning to Quality Mazda for any additional service I might need.

Great service. - martincindye

Great service. Very helpful and quick. They answered all my questions. They called during the service to keep me updated. Excellent.

Service staff friendly and professional. - joseph222183

Service staff friendly and professional. We had our range rover sport service done quick. No hassle excellent work.

Ronald was excellent. - lynda.dresher

Ronald was excellent. Great communication and courteous. Made it easy. He explained everything and proceeded after I approved it.

Great service, will come back for future concerns . - carlos salazar

Great service, will come back for future concerns . Although the communication can improve since it delays it back.

Hector Medina and the team have great customer service, - lopezmartin27

Hector Medina and the team have great customer service, always treat me right and do excellent work.

First scheduled service for my wife’s RX350. - Barts

First scheduled service for my wife’s RX350. Service department very responsive, new building is awesome.

Great and fast service Dido dido dido dido dido dido - robajay

Great and fast service Dido dido dido dido dido dido dido dido dido dido dido

Armando and team did a great job with a challenging - robh

Armando and team did a great job with a challenging situation! They did everything there possibly could to resolve the issue and do their best by me.