New York Mercury Dealers

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Dana Lincoln Mercury - Staten Island, NY

On 11/14/2009 11:13:20 AM lmazin wrote:
Waited for two hours for an oil change when I had an apt set. Not only did I have to wait a long time but they were not so nice about making me wait so long. They told me they thought 2 hours was a compltely accpetable amount of time to wait and I would have waited even longer if I had a Honda. To top it off they were going to charge me $100 for an oil change. I should have gone to jiffy lube and got an oil change for $30 and waited 20 minutes. I love my MKX but don't think I would buy another one becasue the service is just so bad

Ferrario Ford Lincoln Mercury - Elmira, NY

On 10/21/2009 1:58:21 PM felixthecat wrote:
recommended an engine clean and flush on an engine that only had 1500 miles!said there was "carbon build up on throttle body of a brand new throttle body.then when i showed them the receipt for the new engine they STILL tried to sell me the can of bulls..t. Be careful when using their service dept.They use their "multi point check up"to sell you services you most likely don't need.Definitely get a second opinion.A simple flat tire almost wound up costing hundreds of dollars.