2,436 New York Rivian/1000 Service Centers

Great service. - Djohnson25

Great service. Thank you for getting me in and having my vehicle ready by the time I needed it.

Nick LoCascio was awesome in getting me in as a walk in - Locasciorose3

Nick LoCascio was awesome in getting me in as a walk in to service my car!! I don’t know the name of the service manager but he was very accommodating!! Kudos to Empire Volvo!!

Dealership personnel all very helpful and willing to - pearsonwilliam893

Dealership personnel all very helpful and willing to answer any/all questions. Very happy with this dealership

Good job keep up the good work i wiil recomend my other - umrow1

Good job keep up the good work i wiil recomend my other jag owner thanks

I brought in my car for service. - MC

I brought in my car for service. Matt communicates clearly about what needs to be done and the service is quick.

The service at the dealer was great they took great care - toplooks1

The service at the dealer was great they took great care it my car and me a the same time they didn’t have a loaner car available so they sent me home in a lift

Barbara at the service desk is always pleasant and a - ryan

Barbara at the service desk is always pleasant and a pleasure to work with! Great service and always done in a timely manner.

Lia Nissan has friendly and helpful staff always willing - Patty

Lia Nissan has friendly and helpful staff always willing to go out of their way to make sure you are satisfied

Michael Williams was very helpful in getting my service - Kdurkee314

Michael Williams was very helpful in getting my service done on time. He was very professional.

Services explained and services were completed quickly - Sienna owner

Services explained and services were completed quickly and efficiently. We were notified as soon as vehicle was ready for pick up. Excellent service!

I had an excellent experience bringing my car in for - ravinmehta14

I had an excellent experience bringing my car in for service. The process was incredibly smooth, and Stavros provided outstanding assistance. The service department quick, allowing me to pick up my car within a day. Highly recommend this dealership!

The service center was great. - larson91917

The service center was great. Very fast as well! Everytime I go they are very respectful and super nice.

Matt Murray was extremely helpful in helping me getting - Taha Waseem

Matt Murray was extremely helpful in helping me getting my car fixed. I highly recommend this service center. Will be going back to Matt if any other issues arise.

Courteous, friendly, thorough. - Ann

Courteous, friendly, thorough. Although I was probably the last customer that New Year’s Eve they did not rush me.

Service department is fabulous. - eire823

Service department is fabulous. Very friendly and a pleasure to work with, especially Kathy at the service desk. Great personality and a pleasure to work with.

Customer service at the dealership I go to for service - clare.martinez360

Customer service at the dealership I go to for service never disappoints. They are professional, kind and accommodate this old girl with humor. Plus I love your snacks

First experience at the dealer was excellent. - Vinny

First experience at the dealer was excellent. Jim Ingrassia is an excellent service representative and is actually the reason I used the dealership for service. He ensures that you understand the issue and cost and ensures the customers needs are met.

The service was very good, and James , who checked us in - elberg15

The service was very good, and James , who checked us in was very pleasant. He updated us on what was found with the car.

Great service and takes care of their customers. - dianalee07

Great service and takes care of their customers. Friendly and can get appointments when needed. It doesn’t feel like they are trying to upsell you.

The service outstanding! - HLBALESSI

The service outstanding! Zak is fantastic! We drive from Buffalo to Rochester to have both of our Audi’s serviced. They are fair and accommodating.

Good experience with the service, they take care of all - Adriana

Good experience with the service, they take care of all in 1.5 hours. Facilities are nice and quiet

Staff was very helpful. - McCullochmary

Staff was very helpful. Prompt.courteous.Facility was clean, comfortable and waiting room had comfortable chairs and complimentary beverages. Nice experience.

Great customer service, service tech was pleasure to work - Dlink69

Great customer service, service tech was pleasure to work with. Fast service, and no inconvenience when leaving vehicle for service.

Nice dealership. - CAROLHOBBIN

Nice dealership. The staff is friendly and helpful. The coffee service needs improvement but overall not a bad experience

The dealership was very friendly, very quick sales team, - ppc141881

The dealership was very friendly, very quick sales team, every thing went very very good

Lia Chrysler Jeep Dodge Ram is outstanding in sales and - jpegarella

Lia Chrysler Jeep Dodge Ram is outstanding in sales and service. Their staff is professional and courteous and very accommodating.

We brought our 2019 Passport to Lia to correct a problem - e35lt

We brought our 2019 Passport to Lia to correct a problem that occurred after a recall repair on the fuel pump. I was anticipating an argument from Lia to get the problem corrected. The service techician I dealt with Frank Contorno was very helpful. He had said they would analyze the issue and I may be responsible for the repairs. Frank called me after their inspection and told me that the repair would be completely free of charge and would be done that day. I was called and went to pick up my car all repaired. What I thought was going to be a major headache ended up being an almost pleasant experience. I feel that the way Frank Contorno handled this issue was exemplary and we left Lia Honda feeling like our problem was properly and promptly corrected.

Robert Munson has been helping me in the service - kwarner

Robert Munson has been helping me in the service department for several years and several cars. Professional, helpful and fair.

Lourie Bruner at Lia Honda Williamsville, NY has always - das1954

Lourie Bruner at Lia Honda Williamsville, NY has always gone above and beyond when we come in for service. She is helpful, knowledgeable, and considerate.