2,435 New York Rivian/1000 Service Centers

I broke down while passing through town. - yo.dukr

I broke down while passing through town. Lia was closest. It turned out to be one of the best experiences I've ever had with a Jeep dealership. Freddy Estrada was my first contact. He could have made this a very different experience for me knowing his techs had a packed schedule. Instead, he listened intently, asked clarifying questions, and then brought my case to his boss. Dmitri then fixed my Jeep himself without hesitation and I was back on the road within a few hours. I also noticed something else while there: these folks genuinely care about one another like family, and care about the quality of their work in the same way. Everything done to my Jeep was clearly explained to me with patience and a sincere desire to share knowledge to be helpful rather than condescending annoyance. If you are ever in the greater Albany, NY area and even just have a question about your vehicle, give Freddy Estrada a call first to save yourself time by getting the right assessment the first time.

Kevin at Lia Honda of Brewster is the best. - maxsantamaria99

Kevin at Lia Honda of Brewster is the best. I have known him for years and always gives me the best advise on how to schedule my maintenance and how to plan for future maintenance! Always super friendly and answers all questions

This is the only dealership I have ever used to service - kerrytice

This is the only dealership I have ever used to service my vehicle because I feel they offer enough coupons to keep the cost down. The second reason I continue to use this dealership is because I love the waiting area. It is spotless, offers complimentary tea/coffee, and has plenty of room to spread out. They have outlets to charge my devices while I wait for longer services and the staff is so friendly. I love Jennifer Sedore! She told me how long I'd wait and she was spot on! She also offered suggestions for products that were helpful. And...I love the car wash at the end! I'll be back for the next scheduled service.

Lia provided excellent service on my old 1999 CRV. - cpmarrone

Lia provided excellent service on my old 1999 CRV. They addressed items that were required to be fixed and did not try to oversell me. Anthonena Alvarado was very professional in facilitating the service call.

Sami Wood is excellent with customer service . - luuluyennguoi

Sami Wood is excellent with customer service .he is nice, polite, and professional.thank you for all your help

Friendly employees. - Burwest

Friendly employees. Very Clean. Nice and comfortable waiting area. Nice out doors for walk while waiting.

Have always received good service here. - passamaquoddy147

Have always received good service here. No need to go elsewhere. Thank you very much.

Having bought the car about 4 months ago from north town, - kyleclark4333

Having bought the car about 4 months ago from north town, I brought it in for service for a coolant leak. mechanic that spoke to me first was extremely dismissive and rude, calling my appt a “waste of time”. He knew that from inspecting the car with an iPhone flashlight apparently. That waste of time turned into an hours long repair for a known Subaru issue. The manager on the other hand was great, the polar opposite of the first guy. One bad Apple doesn’t ruin a barrel. Nick and everyone in the office was professional. A customer concern shouldn’t be considered a waste of time on a vehicle they are paying for. Let alone him being completely wrong

I have been taken care of very quickly and efficiently. - Irishgirl

I have been taken care of very quickly and efficiently. They were very nice and able to reach out to Honda for my transmission failure on my new car

Joe Wiley was very helpful in getting my car serviced. - suecfre

Joe Wiley was very helpful in getting my car serviced. He communicated with me through the process. He was very helpful and honest.

Service was Great ! - trikid88

Service was Great ! Love my Rogue and I purchased another one while waiting!Henry was the Best!

Have a Ram 1500 Eco Diesel and a Ram 2500 Hemi and both - Muthig

Have a Ram 1500 Eco Diesel and a Ram 2500 Hemi and both serviced at Suresky’s. The service department is amazing, They serviced my trucks like they were a priority, Then they went beyond the reason the truck was there, doing a complete inspection including a video and description of things I had no expectation of such as tire tread, brake pad thickness, looking for oil leaks and fluids checks. Getting a time to get service, cost of repair, and the communication of all was beyond expectation. Got more than I paid for and a good reason to buy from Suresky.

Excellent service easy to set up the appointment Recall - Nysp618

Excellent service easy to set up the appointment Recall was to take about 3 to 4 hours and did

my service has always been handled professionally and - BJLEONARD22

my service has always been handled professionally and with great results. I appreciate the Volvo service team immensely

You get what you expect from a luxury dealership. - NMarlin

You get what you expect from a luxury dealership. Professionalism, timely, and treat you like you’re a customer for the first time.

Excellent service. - Conwayinvest

Excellent service. Waited for oil change, rotation and recall service. Very happy with all personnel

I have been with this company 25 years. - missrambo7

I have been with this company 25 years. I have purchased my last two vehicles from them and had it serviced only from Nissan West Herr in orchard park. The service department is trust worthy and I am very pleased with the performance on my vehicle. The employees are professional, friendly and courteous. I must say they are the best in town. I trust their workmanship. I am continuing to do business with Nissan West Herr in Orchard Park. I feel at ease when I take my vehicle in for service. As I had stated they are trustworthy,professional and knowledgeable. It is like visiting my extended family when I take my Nissan vehicle to have it serviced. I am very pleased for this company exists.

John Madden was extremely helpful and put everything in - Jack

John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"!

Frank was knowledgeable and kept me informed throughout - mamendola388

Frank was knowledgeable and kept me informed throughout the entire process. I would highly recommend him.

Service is always swift and thorough, the staff is always - Jones.theresa.m

Service is always swift and thorough, the staff is always friendly and personal. I really can't complain about a thing. Top notch.

I am a very satisfied with the inspection & maintenance - rosycolletta

I am a very satisfied with the inspection & maintenance done on my 2009 Camry. I thank Derek & the Service Dept for their outstanding service/job. I’ve been a satisfied customer for the past 16yrs w/former Vanderstyne Toyota now owned by West Herr. I would gladly recommend West Herr to families & friends. Keep up the good work. & thank you .

Great dealership providing a professional, prompt and - victoriashteiman

Great dealership providing a professional, prompt and honest service with excellent communication throughout the entire process.

Excellent customer service provided by Naomi Martinez at - dgz64

Excellent customer service provided by Naomi Martinez at Audi Lynbrook. Handled my appointment professionally and kept me informed of progress.

Amber Demmin was extremely helpful in getting my car - Michaelsalmon480

Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW.

5 star service. - Myniftyalibi@aol.com

5 star service. From the moment I set up appointment every thing went smooth. Quick service too, and to top it all off I didnt khow how I was going to pick up my car and Brianna sent an uber for me!!! I will definitely use them again .

The finest, most honest car dealership I have ever dealt - Mad Dog

The finest, most honest car dealership I have ever dealt with in 40 years. Reed & the boys were outstanding in every way. On a scale of 1-10..I'd give them a 12!!

Easy appointment, quick and thirough survice. - Dennispaese

Easy appointment, quick and thirough survice. People in the service department take good care of you.

I highly recommend this dealership. - MKMOY2012

I highly recommend this dealership. The sales people are actually there to help you and not just try to make a sale. My sales guy is Barry, who is very personable and ready to help. The service department is very competent.

Easy online service scheduling, polite staff, and very - jberry2

Easy online service scheduling, polite staff, and very quick service. They even washed my vehicle for me!

Great experience and Jack was very professional and nice - kumbanyc

Great experience and Jack was very professional and nice to deal with. Comfortable waiting area.