I had an extremely frustrating and disappointing - terry.tuper
I had an extremely frustrating and disappointing experience with Davidson Ford. Their unethical sales tactics are a clear example of bait-and-switch, and I would strongly advise against wasting your time with this dealership, even if you find a deal online.
Timeline of Events:
10:58 AM: I inquired about a specific vehicle to confirm its availability and the advertised price. Meg from the internet sales team reassured me that the vehicle was available and there were no hidden catches.
12:10 PM: I called to confirm the vehicle was still available and spoke with Ashley. She confirmed it was and assured me that the car would be prepped for a test drive as I was half an hour away.
12:25 PM: I received a text from Ashley, instructing me to ask for Matt in sales when I arrived, as he would have the vehicle ready.
12:38 PM: I walked through the door and was greeted by Matt, who immediately informed me that the vehicle I was interested in had just been sold. He then tried to sell me other vehicles, none of which were close to the advertised price.
This entire experience was a monumental waste of my time. Davidson Ford's deceptive practices and lack of transparency have lost them a customer for life. I will never recommend them or step foot in their dealership again.
Read More