1,450 North Carolina Cadillac/1000 Service Centers

Very helpful and friendly staff. - danielrgoertzen

Very helpful and friendly staff. Facility is nice and don’t have a problem taking my car for service here!

Very busy, but as fast as possible. - Zombness

Very busy, but as fast as possible. Always friendly. They took a video of under my car and sent it in an email. I loved that, and will continue going here for service. Also the free car wash when you leave is super nice!

Sean Burris communicated every step of the way and let me - RLeon

Sean Burris communicated every step of the way and let me know that I was being taken care of. His level of customer service is rare these days and I hope they know they've got an amazing service advisor in the service center. Sean took care of a rental while the car was being repaired and kept me updated consistently. He’s definitely my preferred service advisor from now on.

We drove to Raleigh to order a replacement door handle & - Dtlowe

We drove to Raleigh to order a replacement door handle & was contacted days later when it came in. We scheduled a day to come back to have it installed. We did not receive a specific appointment time & advised it would be handled as a walk-in service. we arrived @ 9:45 & advised around 12:40 that the wrong part was ordered & another part would have to be ordered. We were given a courtesy vehicle to drive home & we would receive a call back when our vehicle was ready for pick up which was the following week.

Great service. - Sandycoley8

Great service.;…………..…………excellent customer service, on time service, comfortable experience friendly staff convenient location stellar

Great service, really nice people and followup calls - rgilson

Great service, really nice people and followup calls after service to ensure everything was done right and to our satisfaction. Can’t ask for more than that.

I’ve been here many times for service and each time was - Tdflowers

I’ve been here many times for service and each time was excellent. The waiting area is comfortable.

Reynaldo Gomez’s service was amazing. - Van Nugn

Reynaldo Gomez’s service was amazing. He provided everything we needed and was easy to communicate with online.

Jo was extremely helpful when I came in with some issues - joselitogwapo1979

Jo was extremely helpful when I came in with some issues on my RAV4. He took the time to listen, explained everything clearly, and made sure I was taken care of from start to finish. His professionalism and genuine care really stood out. Highly recommend working with him.

Bernard was great and helped me with a smooth process - tjevans598

Bernard was great and helped me with a smooth process over at service! And was kind!

I've bought 3 cars from this dealership, used them for - keaves

I've bought 3 cars from this dealership, used them for all my service, and recommended them to others. They've been great....start to finish!!!

Drew did a great job in meeting me at my car, checking me - Connie A.

Drew did a great job in meeting me at my car, checking me in, having my tires rotated, my NC inspection completed, and had my car pulled in for me when checking out. Keep up the great work Drew!

Professional and friendly staff. - apontejulian

Professional and friendly staff. 2016 Ford Fusion and 2014 Buick Verano services done at WFNC.

Very fast to react for getting me a spare tire for my - Len

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles.

Genesis of East Charlotte: When Luxury Gets Lost in the - Eljefeboyd

Genesis of East Charlotte: When Luxury Gets Lost in the Parking Lot I bought my Genesis CPO in June 2022. Thought I joined the luxury elite. Turns out I accidentally subscribed to a premium headache. • 45-day wait to get an oil change — not a villa in Italy, just an oil change. • Quoted $900 for spark plugs — I expected them to be hand-forged by elves in Iceland. • Told no loaners were available. Walked outside and counted 40 dusty ones lined up like sad puppies at a shelter. • New name: Genesis of East Charlotte. Cool. Now it’s a luxury disappointment… with branding. • Got ghosted on emails like I was asking for a favor, not following up on a $60K purchase. Free Game Alert: Don’t fall for that $299 diagnostic fee. Your Genesis app can scan your whole system, spit out codes, and whisper sweet nothings to your check engine light — for free. Remote + Guidance + Connected Care = $297/year. Saves you $2 and your dignity. The kicker? They “hand washed” my car. Looked like it got powdered with funnel cake mix. And in the back seat? A can of Prime Rib Blue Delights for small dogs — AND I DON’T EVEN OWN A DOG. This was my second chance. I’m sure they’ll try to “make it right” or pay to hide this review. That’s cute. It’s already going live to every platform and my 500,000 followers. #DoBetter #GenesisOfEastCharlotte #YouCan’tWipeThisOffWithWrigleys

Acura service has a friendly atmosphere and knowledgeable - pgamble1370@bellsouth.net

Acura service has a friendly atmosphere and knowledgeable personnel. Uber ride provided was very helpful. .

I have been doing business here since around 2017. - Mrs Brimmer

I have been doing business here since around 2017.. Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done.

I had a screw in the rear driver side tire. - Alvin Bumgarner

I had a screw in the rear driver side tire. They fixed it in record time and I have had no problems with it.

Took my car in for service, no long g wait times and - Janetwelsh29

Took my car in for service, no long g wait times and everyone was nice ,! Great job

I take my car to Express at Mike Johnson's and Randy - missyjoe

I take my car to Express at Mike Johnson's and Randy Quinn is my service adviser. Randy is the only adviser I will see, he is honest, explains what I need and why and never tries to sell me something I don't need. I will continue going there as long as Randy is there!

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Had a good service experience with Mike Haller. - Carl

Had a good service experience with Mike Haller. Car was ready when promised. Pleased with dealership

Always have a great experience with the service - VBLAIL

Always have a great experience with the service department. The two that work at the service desk are very kind.

Excellent service from xx. - dbourne

Excellent service from xx.in to xx.out, starting with the kind lady who scheduled my appointment to the servi rep.who explained what was to be done

I am always pleased with this dealership and this time as - Sandkop2

I am always pleased with this dealership and this time as well. I came in for my 60,000 mile service and was done in a pretty decent time. Robert suggested a few services I should have done but did not pressure me. Since I intend to have this car for a long time I did what he suggested.

Terrible my girlfriend took our jeep in for a $2500 - Ryanjayviruet

Terrible my girlfriend took our jeep in for a $2500 overheating issue that we didn’t make it one mile from the service center to have it overheat in which they offered for another $6000 an engine replacement. After suckering her out of more money to do the breaks and rotors I just replaced 23 days prior myself.

On 5/14/2025 a mobile unit from Capital Ford came to my - teresaneejohnson

On 5/14/2025 a mobile unit from Capital Ford came to my home to take care of a Emisson recall. The service tech was very professional and polite. He completed his check within fifteen minutes or so.

Always enjoy seeing the friendly folks at Flow Subaru - LabGal

Always enjoy seeing the friendly folks at Flow Subaru Burlington, NC. This is the only dealership we use for maintenance of both of our Subaru vehicles, an Outback Wilderness and a Legacy Sport. We appreciate their commitment to excellent service. Thank you, Dray, Randy, Jason, Bryan, Sam, Matt & Kadence.

I have had several interactions with a salesman named - RetMann

I have had several interactions with a salesman named Gabriel. He has been very helpful with information about different models. One great thing about Gabriel is that he speaks Spanish! He conversado varias veces with un vendedor llamado Gabriel. Me ha ayudado mucho con información acerca de modelos diferentes. ¡Le recomiendo porque Gabriel habla español!

Our entire experience with Samuel our advisor was a - clay.colmant

Our entire experience with Samuel our advisor was a pleasure. The entire dealership is clean and well organized. Samuel even had our car washed as a courtesy.