1,446 North Carolina SRT Service Centers

The Salespeople made the car purchase easy and fun, my - ALETAWAGONER

The Salespeople made the car purchase easy and fun, my purchase was enjoyable and everything i wanted was made available, I will return for my next purchase,

Right when walk through the door or step foot on the lot - rjsouza1189

Right when walk through the door or step foot on the lot excellent customer service all around

The Cloninger Service team is through and I am very happy - ebx5456

The Cloninger Service team is through and I am very happy with their attention to detail!! Time and Costs are always communicated to me before and after a service.

Not happy to learn no longer a Buick dealer. - Tstreet108

Not happy to learn no longer a Buick dealer. Feel betrayed. Will have to find another Buick dealership.

Went in for a state inspection was greeted immediately - Aureliano_ramirez

Went in for a state inspection was greeted immediately great customer service and even took care of a recall I wasn’t aware of

Had the first service and state inspection on my GV80. - Shoesgalore67

Had the first service and state inspection on my GV80. It was very easy to schedule this appointment and the service advisor kept me informed via text and phone call when it was ready.

I worked with Nate and Daniel they were very helpful and - Brandi Hollman

I worked with Nate and Daniel they were very helpful and polite Danirl got the job done in a timely manner

They always do a great every time I am there. - Bud

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.

Below you will see the response I got for my first review - Unsatisfied

Below you will see the response I got for my first review of this car dealership. As it states below, I am to contact Rhonda Olivers. I have left her message after message and she will not return the call. They act like they are going to do something about a poor review, but they continue to ignore their customers even though they respond to your review. This makes their customer service worse than I already thought it was! Response from the owner We are sorry to hear your experience with us was not a positive one. Please give us a call at 704-664-3303 and ask for Rhonda Olivera so that we can help to resolve the issue. Thank you!

I went to Team Chevrolet of Goldsboro on Friday, April - bridgettesessoms

I went to Team Chevrolet of Goldsboro on Friday, April the 26th to get my oil changed & tires rotated. Upon check-in, I was told that one of my air pressure sensors was out/bad. The gentleman asked if I wanted them to check it while there. Sure!! When I left, NONE of the sensors were working! I called the service department and was told that it should reset. After driving about 80 miles it had NOT RESET. I set appointment to take car back for it to be checked. I was then told that when the sensors are tested it knocks ALL of them out. If that had been told to me (if I had been aware) that the outcome was as it is now, I would NOT have had it tested! This is BAD customer service all around. Now I'm driving around without any tire pressure sensors working. Thanks alot....NOT!!!!

Great selection of cars, with competitive pricing. - SwampRocker

Great selection of cars, with competitive pricing. Service department is quick and thourough. Only complaint is that the service department didn't make me aware of how much their services would be until the service was finished.

I brought my 2017 chevy equinox in for repair. - Don

I brought my 2017 chevy equinox in for repair. I received excellent service and fair billing. I also test drove 2 new vehicles while waiting and the salesman was very attentive.

Absolutely terrible Service dept! - Alfred

Absolutely terrible Service dept! The techs have no knowledge. If they cant pull a code and get a gm bulliten with instructions they are lost! Carried my truck in with oil leak and picked it up undrivable. After i broke down i found my front wheel well in the back of truck and found several bolts missing. No way they were done, now its howling and the diesel exhaust smell is so strong i cant drive it. The manager will not return my call so they are not interested in making it right! Not good business! If i get a call to make it right i will remove this review and give them another chance!

these people are the best. - pwalker4

these people are the best. i am totally pleased with the service. i found the courtesy pickup and return to be very helpful, informative, accurate and a godsend. thank you Crossroads Ford of Lumberton. It was a pleasure.

Very busy place, but managed to get my car in and - pungowoman

Very busy place, but managed to get my car in and fortunately had it fixed in three days. The only downside we ran into was that we were stuck at the dealership all day because there were no rental cars available in Elizabeth City! The dealership did shuttle us home at the end of the day. Another plus for them.

Great service! - heggiestreet

Great service! Hayleigh and Amanda ( she was new) did an excellent job keeping me updated

My service writer Alan Carpenter does an exceptional job. - hardwareman752

My service writer Alan Carpenter does an exceptional job. Everyone is so friendly and helpful.

Bryan Gunter was very knowledgeable and helpful answering - bvanevery77

Bryan Gunter was very knowledgeable and helpful answering all my questions and advising me in decisions regarding my service on my GLS 450.

Great service, friendly staff, thank you for the great - Jvarnell50

Great service, friendly staff, thank you for the great job. We plan to come back.

Great service when I brought my car in for service and - durango118

Great service when I brought my car in for service and recalls.I really appreciate the service from Kelly Alston and my advisor Carlyle Ganpot jr It is a good place to have your car serviced and the best customer service. DDL

Always superb service whether warranty work or routine - treknurse2

Always superb service whether warranty work or routine maintenance. Folks are friendly and listen to your concerns and apply immediate action to solve the issues. Dealer clean and organized in their routine with great customer service.

Good experience with service department. - REKINLAW

Good experience with service department. Sammy was very courteous and friendly. The scheduling was well organized.

Always friendly, thorough, and caring! - aeubankspta

Always friendly, thorough, and caring! Making getting your car serviced feel like something you enjoy doing! Friendly smiles all around!!!

My truck was towed to the dealership on mother’s day - Raialexander1960

My truck was towed to the dealership on mother’s day Sunday for a transmission issue. On Monday morning, Jessie in service called me to find out my problem. He said it might be toward the end of the week before a tech. could diagnose the problem which I was ok with. That afternoon he called back and gave me a diagnose on the transmission problem and also stated that my rear brakes needed replacing which I was aware of. They do a complete check over of the vehicle while in service which I was grateful for. I told them to fix the issue with the trans. and also replace the brakes. Jessie said they might need to order the part and it would be later in the week before the truck was ready. Well, Jessie called me Tuesday morning and said the truck was ready and the total bill was actually less than quoted which was a huge relief. Crescent Ford and Jessie in service has earned my respect and business from now on. Highly recommend!!

Chris provided truly great service! - Skelly

Chris provided truly great service! I will definitely be back to see him and direct my friends his way as well.

Morris M the service manager and Kobe L the technician - Al B

Morris M the service manager and Kobe L the technician were outstanding in keeping me informed about what needed to be done to my Pilot and communicated in a very timely manner. I would highly recommend them.

William Figueroa provided excellent service support! - Ron

William Figueroa provided excellent service support! He kept me informed throughout the entire service appointment.

I would like to thank Randy Hembree Service tech for - collins_robert.m

I would like to thank Randy Hembree Service tech for always doing his best to make sure that my vehicle was fixed or does what it takes to get the repairs done. He has never been disrespectful, rude and never takes advantage of the customers he has been my main service tech For the past six years now and he always does what he says. He’s always fair and always reason reasonable and I appreciate him more than he knows. I trust him with my vehicle more than I trust anyone else there and if anybody ever has an issue with the Dodge, Chrysler or Jeep I recommend that you talk to him Personally

I’ve been coming to Keffer for service for 5? - Saack

I’ve been coming to Keffer for service for 5?years. Service started out good. Then they went through a shakeup that was like troubled waters. Seems they have worked out the wrinkles. My last visit was great. Staff was very friendly and helpful. Thanks guys. It’s nice taking your car to a service center that cares and gets the job done right!! The first time.

Big business poor service this team of people are all - rkells

Big business poor service this team of people are all liars BATE AND SWITCH scammers tell you one thing to sale you a car and something totally different when time for service appointments rude Try to intimidate and pass the buck run around game highly over charges and fees for just about any thing please shop around and buy your next vehicle somewhere else or I promise you will be sorry ! You know it's bad when you feel like you need to bring your concealed carry with you to get an oil change.