1,451 North Carolina Tesla/1000 Service Centers

lady was extremely courteous knowledgeable and helpful - Joegin

lady was extremely courteous knowledgeable and helpful and inspection was done quickly. Happy with experience

If I could give them 0 stars I would. - csmith0344

If I could give them 0 stars I would. Most unprofessional people I have ever dealt with. Brought our car in for a recall (car drove fine and no check engine light was on) they fixed the parts that were recalled and as soon as we left with it the check engine light came on. Called them and they told us to bring it back that same day. Once we get back to the dealership they tell us to bring it back the next day. Brought it back the following day and they said it was an exhaust leak. They patched up the exhaust. Keep in mind the exhaust wasn’t causing problems until they took it off to get to the parts they were fixing for the recall. Car sounded better and the check engine light was off when we picked it back up, drove off and the check engine light came on again. Brought the car back again and Now they are trying to say it’s the converter. None of the problems existed until they replaced the recall parts. Once they touched the car there has been nothing but problems and they won’t do anything about it. One of the times we called while the car was here the lady that answered was rude and hung up on us. David the manager over the service center said he went out of his way to patch up the exhaust. It shouldn’t be going out of your way to make sure the car leaves in the same condition as it was when we brought it in the first day. There is absolutely no reason for someone to take a car for the recall parts to be replaced and then leave with nothing but issues. We have missed hours of work dealing with this the past few days and wasted a lot of gas going back and forth. Since it came in for a recall and they don’t make money off of that they are doing everything they can to try to get us to have to pay for something. At this point we would have been better off not even taking it to have the recalled parts replaced. If you have a recall or need service done do not go here. The GM Chris Thompson was absolutely no help either.

Brandi, Christen and Tony were excellent in customer - bandlwood

Brandi, Christen and Tony were excellent in customer service. Even though I now live in Raleigh, I will continue to take my van back to Bryan Honda in Fayetteville for service. They are honest and dependable.

Always efficient and communicates all of my issues. - susanrayefinn

Always efficient and communicates all of my issues. Friendly and timely. I always find it easy to make an appointment.

After our 2019 Ford Escape was serviced - including tire - Douglas1957dkpchevy

After our 2019 Ford Escape was serviced - including tire rotation, (9-3-2025) all four tires were under inflated @ 30lbs and the tire icon was activated to notify us of the matter. Should be 35 lbs psi.i

Danny in service handled our F-150 repair situation like - thadbailey

Danny in service handled our F-150 repair situation like a true pro. Greatly appreciate the effort he put in to make everything right!

Great service, timely and professional. - Woc617

Great service, timely and professional. The waiting area is as very comfortable. I had no issues.

Great service and excellent customer service. - vickijclark6

Great service and excellent customer service. Will definitely use them again. Communication was very good

So far the services provided have been perfomed great. - Charlie

So far the services provided have been perfomed great. The front desks have friendly customer service. Just pay more attention while handling the tire reems. I notice scratch marks around the bolt area, I believe its due to mis aiming the lug nut remover.

Everyone was very professional and courteous. - swildfair

Everyone was very professional and courteous. Clear communication. They knew exactly why I was there and they were very respectful to what I needed. The dealership was very accommodating for me as I sat and waited for my service.

I appreciate Lewis Hunt's concern and recommendations. - veejones1

I appreciate Lewis Hunt's concern and recommendations. He kept me updated on the repairs.

Great people, great service. - Nance

Great people, great service. I’m always treated with care. The service is always explained very clearly.

Took my car in for service, no long g wait times and - Janetwelsh29

Took my car in for service, no long g wait times and everyone was nice ,! Great job

Took my Toyota for service on June 30 2025 for service - beverlydamron35

Took my Toyota for service on June 30 2025 for service and had a great experience!! Friendly and April was a joy to take care of me !! Kept me informed of everything and never pushed any thing on me and let me make all the decisions on what I wanted to do !! Checked on me to see if I needed anything and just great experience!!!

Excellent customer service as always. - DAVIS

Excellent customer service as always. Mr. Voss is an excellent Service Advisor and always friendly.

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Scheduled a simple routine service online. - RCS Bob

Scheduled a simple routine service online. After having to change the appointment time, service personnel were ready for my arrival and the work anticipated was done in a timely fashion. Additionally, the service rep communicated the vehicle was inspected for issues and went over needs and priorities. Lastly, the vehicle was clean off the lot. Thanks!

Always have a great experience with the service - VBLAIL

Always have a great experience with the service department. The two that work at the service desk are very kind.

Excellent service from xx. - dbourne

Excellent service from xx.in to xx.out, starting with the kind lady who scheduled my appointment to the servi rep.who explained what was to be done

Very communicative, quick service, great customer - toshadellinger1980

Very communicative, quick service, great customer service. They come and pick your car up while you are working, service it, and bring it back to you!

Dealership was good, but I would avoid Scott Tusing if at - Larry

Dealership was good, but I would avoid Scott Tusing if at all possible. I would recommend Amber. Scott never smiled one time. We purchased four Premium Michelin tires, Scott never wrote down, even though we mentioned it several times, asking the service personnel to replace the spare tire. Guess what? The spare tire was not replaced. Amber took care of it. I mentioned it to Scott, he acted like he could not be bothered with it.

Terrible my girlfriend took our jeep in for a $2500 - Ryanjayviruet

Terrible my girlfriend took our jeep in for a $2500 overheating issue that we didn’t make it one mile from the service center to have it overheat in which they offered for another $6000 an engine replacement. After suckering her out of more money to do the breaks and rotors I just replaced 23 days prior myself.

Excellent experience and very friendly staff. - pierce673

Excellent experience and very friendly staff. I don't plan on going to any other dealerships in the future for service.

Very fast to react for getting me a spare tire for my - Len

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles.

Very pleased with services on my car. - Cmarlo

Very pleased with services on my car. Fast and easy. I also purchased my car here again super easy and very nice people.

Getting a service appointment was a little bumpy (10 days - wehoyle

Getting a service appointment was a little bumpy (10 days out, appt. time changed 3 times-by Hendrick), BUT, from there it was all good! With a very generic discription of the problems I was having, the Hendrick service team was able to diagnose the probllem(s), and get them corrected. This after getting a diagnostic opinion and repair quote from an independent garage that turned out to be WAY off base, and twice the cost of what Hendricks repaired my truck for.My advisor, Robert Wages, stayed on top of things and kept me well informed. One part I needed was back-ordered, initially pushing the repair time out to a week. However, with great communication between parts & service, the B/O'd part came in on a stock order, and I had my truck back on day 3! It was an expensive repair (wahat isn't these days), but it was the correct repair, and again, less than half of what I had been quoted at an independent, that wouldn't have completely fixed the issues I was having anyway. As you can tell, overall count me extremely satisfied with Hendrick!!

Great service great communication service advisor was - S. White0129

Great service great communication service advisor was easy to work with I was in and out in no time

I had a great experience at Hendrick Subaru of - kgallo13

I had a great experience at Hendrick Subaru of Southpoint! They were able to get me in quickly and replaced my sunroof glass after it had a chip. They also did a courtesy AC check and even sent me a video of the AC temperature reading, which was such a nice touch and showed how thorough they were. The showroom was spotless, and they even offered me a water while I waited. A special thanks to Michael Mulligan for his professionalism and excellent service—he made the whole process smooth and stress-free. Highly recommend!

Can’t seem to win at this dealership last oil change had - Bostoncosta

Can’t seem to win at this dealership last oil change had oil dripping all over motor and running down the manifold and was a complete mess this time after oil change had 3 big oil fingerprints on my driver side seat that won’t come out of of fabric almost like they just don’t care. Never seen total disregard for the customer vehicles totally pissed me off it’s convenient because dealership is down the street from my house but will go Hayesville ford from now on

First. - jw1976usa

First. We dealt with TJ. He was very helpful and professional. We had some technical questions about our extended warranty we purchased and Rishawn also got involved. Both TJ and Rishawn helped us with all of our questions. Most importantly, they made my wife and son feel like they were important and took care of an issue that worried them. I couldn't be there due to work so it was amazing to hear that TJ and Rishawn took the extra time to help my wife and son. I appreciate their 5 star customer support. This is a direct reflection of the service department's leadership and what the overall dealership prioritizes: it's customers.