30 North Carolina Subaru Dealers

Wonderfull! - JRAGAN159@aol.com

Wonderfull!!!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive center we have ever did business with!!!!!!!!!!!!!!!!!

Appreciate the friendliness and professionalism. - RATHERMUDDLED

Appreciate the friendliness and professionalism. I felt valued as a customer and was grateful for the extra help showing me about my new vehicle.

The Cross Creek team quickly diagnosed and fixed my - beekay7

The Cross Creek team quickly diagnosed and fixed my Forester quickly. They also provided a loaner car while they had mine.

Went on a search to see what Subaru package I wanted on - Mini4Ever

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and received a no frills bottom line offer with the best financing of any bank I know, I bought a car that day. They did not try and haggle with me. They just said, this is the price (which was wonderful) and processed it all quickly. I would come back here from across the country, just to buy from them again. Kind people. No “salesmen attitude”. 10/10

Jordan was very courteous and guided me through my first - Paul

Jordan was very courteous and guided me through my first visit. Excellent service all around. Waiting area was very comfortable. This is where I will continue to have my Crosstrek serviced

Thank you for your professional help , support, and - anne.chanas

Thank you for your professional help , support, and competent service. Every time I had a question about the Forester I received an easy response.

knowledgeable and friendly staff. - SEMPERFISEVENTY1

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Had a flat was in the range of tire replacement and due - John W

Had a flat was in the range of tire replacement and due for an oil change. It’s a Monday probably the worst day to come into the service center at 7am to get an appointment! Ralph Higgs greeted me and started getting my info and figured out my options. I left the car and provided me a loaner. Later I get a video from the tech Brea ? She was very thorough in her explanation and showing the individual points that were inspected. She did not make any pressure on the recommendations, even told me the tire could be fix and the tread wear was decent even though I was going to replace them now for my comfort. The car was ready later and again everyone spent time explaining my service. Love the tires and the crew at Hendricks Subaru. Thanks John Warren

By far the best dealership experience Ive EVER had! - Misty.dehetre

By far the best dealership experience Ive EVER had! No question went unanswered! I never felt ANY pressure to purchase! From the moment I stepped onto the lot they made me feel like a priority and worked hard to get my loan passed through! Zach Pena went over every model and available option to make sure I got everything I wanted! He is ridiculously knowledgeable (I would recommend him 1000 times over again)! But I can also say the entire staff genuinely made me feel like family! 100 stars wouldn't be enough for this dealership! Ill never go anywhere else! And did I mention lifetime oil changes? LETS GO!

My service experience exceeded my expectations. - Johnbrady1954

My service experience exceeded my expectations. My advisor was great and explained everything. Thanks. John Brady

After not wishing to spend an entire day at a dealership - Doyle

After not wishing to spend an entire day at a dealership I decided to get all pricing in advance and save myself the hassle of the typical prolonged dealership negotiation phase. That process was fairly easy, after asking for a deal sheet in advance showing all the fees for a specific car, the deal looked good. I communicated over text with one of the managers, William McGowan, and we left the text conversation with being told they’ll pull it around and I’ll be there in 30 minutes. I got there in about 20 minutes and was passed to a very polite sales associate (never spoke to or saw William during the entire hour I was there) and told that car had been sold. The car we’d agreed a price on and a time to get it had been sold in those 20 minutes. From then on the only game was an upsell into a more expensive car or a lower model for the same price we’d agreed. I ended up leaving and buying a vehicle elsewhere. It was a total fail on Flow’s commitment: “A covenant with our customers to be a place that keeps its promises and is worthy of their trust.”

I had an extremely demoralizing experience with both my - hamg0

I had an extremely demoralizing experience with both my local Subaru dealership and Subaru of America. As a woman and a minority, I felt dismissed and disrespected throughout the car-buying process. When I purchased my Subaru, I was told that the vehicle was currently undergoing inspection while I was discussing monthly payments- this was a clear case of misinformation. I felt misled from the start. Soon after purchasing the vehicle, I began experiencing significant mechanical issues including: • Engine stalling • Rumbling and shaking while driving • Difficulty starting the car These problems began at only 40,000 miles, and with the original factory battery still installed, which is concerning. I brought these issues to the attention of both the dealership and Subaru of America. However, both parties denied responsibility and refused to offer any meaningful resolution. I also contacted the Subaru Customer Advocacy line, but the experience was unhelpful and dismissive. I was given scripted responses and no follow-up action or empathy was shown. This lack of support added to my frustration. Overall, I feel deceived and abandoned by a brand that promotes safety and customer satisfaction. I am now left with a vehicle that is unsafe and unreliable, and no accountability has been taken on Subaru’s end. I’m seeking acknowledgment of the issues, reimbursement for diagnostic costs, and appropriate repairs to restore my vehicle’s safety and functionality.

I love my new Subaru! - nana2timz

I love my new Subaru! You all were so great! Thanks for a wonderful experience!! A shout out to Sherry, thank you so much!!

The dealership was fantastic! - rscorp72ar

The dealership was fantastic! Joe, the sales manager, and the salesperson were the best—professional, friendly, and incredibly helpful.

What could have been a stressful experience, buying a - Jlawter

What could have been a stressful experience, buying a “new to me car” was anything but stressful. Ashley Underwood was simply the best to work with. She treated me with professionalism, respect, and concern for my needs. She went out of her way to accommodate our individual needs. Being treated like a person and not a sale was refreshing and truly a blessing. Dan in finance was so kind and good to work with as well. Bottom line-great experience, great team and I love my “new to me” car. These wonderful people at Hunter feel truly like friends now.

Cameron Williams was very wonderful and very - gracenmercy1113

Cameron Williams was very wonderful and very knowledgeable about the services and vehicles offered here

We have purchased at least 10 cars in our life and Tindol - bonnie

We have purchased at least 10 cars in our life and Tindol Subaru is the best dealership we have ever encountered. They employ hard working and honest people! The sales team is amazing and the service department is as well! We'll be looking for a car for our daughter soon and we'll be heading to Tindol Subaru.

Always helpful, they are great about working with the - short.wanda

Always helpful, they are great about working with the time you need to come in for service

2019 Subaru Ascent - Betsy49

We had a great experience with dealership All the team took the time to work with us on what was the best vehicle for myself and my husband who is a amputee . Special shout out to our salesman Alan Courtright and finance Manager for getting the right deal for us. Betsy & Patrick OGorman

They exceeded my expectations. - tepamor

I felt I needed an AWD vehicle but comfort was equally important to me. After much online research I decided on a Forester. Then I checked availability and pricing for 2015 and 2016 Foresters online and made the decision to visit Flow Subaru in Burlington. A smiling and enthusiastic Dray Daiber met my daughter and me when we stepped out of the car, despite the damp, cold weather. I was not looking for specific features; a good deal was more important to me as I look toward retiring in a couple of years, and I particularly wanted to take advantage of the 1.99% financing they were advertising for new 2015 vehicles. One of the first Foresters I checked out was a 2015 Demo with less than 700 miles and so many features I loved but did not think I could afford, but then we looked at the sticker and saw the $3000 off the MSRP, which put this one around the price of a 2016 with fewer options. We took it for a test drive anyway and I was amazed at how it handled, the comfort of the ride, and its fuel efficiency. Upon returning to the dealership, however, I learned it was not eligible for the 1.99% financing because it had more than 600 miles on the odometer. Dray assured me that Kennedy would work hard to find me the bank with the lowest interest rate possible and it might even be better than the 1.99% they advertised on the new vehicles, and I am thinking . . . sure :) As with all vehicle purchases, it took a few hours, but at the end of the day I was completely satisfied with my purchase . . . and the interest rate was 1.93%. Everyone I met seemed anxious to exceed my high expectations and they passed with flying colors. If you are looking for a Subaru, I would encourage you to make your first stop Flow Subaru in Burlington and be sure to ask for Dray Daiber.

One of the best car purchase experiences I have ever had.... - Max

One of the best car purchase experiences I have ever had. It was easy and straightforward without any hassles. I love my new Subaru Forester.

Beyond pleased! - jathedance

Beyond pleased! My husband and I were in for a routine oil change and tire rotation. We were pleasantly greeted by Josh in the service department. We mentioned a few minor issues that he immediately addressed and corrected. In addition, we so appreciated that while we were waiting, Trey, a very knowledgeable gentleman, successfully set up our Starlink account. He even walked out with us to the car so we could try out all the new bells and whistles. An extremely happy repeat customer.

The best sale experience I/we have ever had. - dennismtribble

The best sale experience I/we have ever had. Our salesperson Jio provided a knowledgeable, well trained, low pressure experience about Hyundai. We went in to purchase one vehicle and wound up buying a Sante Fe as he patiently went through the process of allowing us to reach our own decision while actively providing accurate information that we could compare. It was a first for us. I look forward to returning to purchase another vehicle in the future from Jiovanni. And thank you Hunter for your community and local charity involvement. We are proud to help with your goals of being the Home Town Dealer. You make returning in the future such an easy decision. Dennis Tribble & Sheila Costigan, Sapphire, NC

This was my first visit to Riverside Subaru and I was - maryelesha@yahoo.com

This was my first visit to Riverside Subaru and I was really impressed with Wayne and the entire process of searching for and purchasing a vehicle. He was low pressure which I appreciate and knowledgeable about the vehicles.

I bought my first Subaru from this dealer and only needed - Outback Driver

I bought my first Subaru from this dealer and only needed routine maintenance the whole time I had the car. Not one problem, the several years I drove it. I traded it in for a 2020 Outback and have had frequent problems with the new computer system, including failure of the tailgate lift system, beginning with my early ownership of the car. It had been fixed and working for some time when I brought the car in for a scheduled update of the computer system. When it was returned to me, first thing I discovered the tailgate was malfunctioning again. I returned it, again, for repair under warranty. I was basically put off by the dealership and then - with no valid grounds - was blamed by both the sales manager and the dealer owner for the problem. My impression was that they didn't know what to do to fix it - so, blame the customer. A number of postings on online forums identify this as a known problem, yet I was rudely confronted by both above individuals. This morning, I received a call from the Subaru customer advocacy center that Armstrong Subaru did not wish to resolve the tailgate lift problem; that they want me to find another dealer to do this warranty work. It seems to me to be outside the purview of Subaru ideals to blame and fire the customer! When it has involved routine maintenance, Armstrong Subaru has delivered consistently in the service department. However, in this case of a warranty issue - particularly involving the computer systems - my impression is that their knowledge and skill is limited. That they would blame the customer for the problem, particularly with such aggression and rudeness in my experience, is unacceptable IMHO. In my experience, the Subaru Outbacks I have owned are amazing cars. I live on a hill, on the edge of the NC South Mountains. In bad rains, I have to drive uphill in mud, on a switchback, to get to my carport. There has never been a problem negotiating this course that would be impossible for many 4-wheelers. I now just need to find a reliable Subaru dealer.

Do not get your car serviced here, I had work done on 2... - anthonymcvay

Do not get your car serviced here, I had work done on 2 foresters and it took 3 times for each to get the problem fixed and fight with them about charging me for items that didn't fix the problem. $ 1600. On a total new ac system , 1 week later it stopped working, took it back and was charged for a/c recharge and o-ring , $ 160.00 !!!

The whole staff that I had the pleasure of meeting was - belindanorris12

The whole staff that I had the pleasure of meeting was very helpful. I'd recommend them 100%. From Tyler who handled the internet, Zach the manager, Kevin the financial manager to my wonderful salesman Thomas. I felt very comfortable and they worked to help make a dream come true. I finally got my Jeep that I have wanted for a long time. Thank you so much to everyone.