81 Ohio GMC Dealers

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!

They have had truck for 2 months and still can't get - Mert

They have had truck for 2 months and still can't get engine light to clear. Under warranty also.

Great dealership They really go and make you feel like - g

Great dealership They really go and make you feel like family The salesman and service persons are very Fantastic!

The service department is fantastic. 5 stars are not... - Ogardaddy

The service department is fantastic. 5 stars are not enough. They go the extra mile to communicate and assist anyway they can. Earned my business time and time again.

These guys are absolutely incredible! - Les Miller

These guys are absolutely incredible! They got me into a vehicle for thousands less than the place i looked at before! I love my new Silverado! I've been back a few times for service and they rule! 10/10! Buy here!

Excellent Job! - GoBrowns16'

Proud owner of a Yukon XL Denali! Scott, Paul and Jim went above and beyond all of my expectations. I manage a dealership myself and I was very appreciative to the great job these gentleman provided. I've searched four states and over twenty-five dealerships in a three weeks span to find the right vehicle, right price and the right place to buy from. In the end, I found that customer service is clearly their number one priority. Thank you so much for making the buying process as smooth and as easy as can be. Phenominal job!

My experience with them was great they got back to me in... - Mr.johndwilliams79

My experience with them was great they got back to me in a timely manner

Took my car in for body work and paint after having my... - ImmkeGMCisNOgood

Took my car in for body work and paint after having my car keyed... nothing was done right. More damage was done when removing and reinstalling the parts, than good. It was a terrible experience, and still trying to get it resolved. I have been there 7 times to no avail, and now the general manager and service manager refuse to continue to work on it any more, because they dont have time to deal with me, as they stated. They also stated, "i have a thousand happy customers, so im not too concerned if you are not satisfied. I was blown away.

We bought a used car from Rhett at this location. - Pete

We bought a used car from Rhett at this location. No pressure, honest answers and a super great price. His father even let our little girl in sit their antique car. We’d are likely to go back when we need a second car. Cheers

Made an offer on the vehicle, but never heard back. - Bobfraley

Made an offer on the vehicle, but never heard back. Had to continue my search

I have bought all my cars Mark or Ed Larkin. - MikeyL

I have bought all my cars Mark or Ed Larkin. Always treated great. Service is awesome.If they don’t have car in stock they will find it

I had some issues with my credit due to a divorce. Mr.... - Irish59

I had some issues with my credit due to a divorce. Mr. Hawkins treated me with respect and worked hard to put me in a vehicle. I would reccomend Mr. Hawkins and Sims Buick.

Outstanding dealership; Exceptional service - twetzel21

We've been dealing with Sims in Euclid for almost 10 years. We first went there for help with a 2011 GMC Terrain with the 2.4L engine. Since then we've also bought vehicles there. We drive over 100 miles each way because there is simply no other dealership in our region whose service has even come close. The service writers are seasoned, experienced professionals who not only handle the paperwork but also guide the techs' troubleshooting and workflow. Very highly recommended.

Friendly and knowledgeable staff . - sidnewman0981

Friendly and knowledgeable staff . Great experience. Would definitely recommend this dealership to friends and family.