104 Ohio Buick Service Centers
They did an excellent job of keeping me updated on the - rmsalvino
They did an excellent job of keeping me updated on the status of my vehicle repair.
Matt and his team the best. - Carole Tylicki
Matt and his team the best. Did a fantastic job. Car handles beautifully. Thank you!
Would recommend Jake Sweeney sales and services to - Jgeswein
Would recommend Jake Sweeney sales and services to anyone, nice selection of trucks and cars, clean place of business fast and friendly employees.
Top Reviewed Service Specialists At This Dealership
Equity Manager
Service Technician
Senior Service Consultant
Service manager did an excellent job on letting me know - millerlj
Service manager did an excellent job on letting me know what was going on with my vehicle, Jeremiah Ramage was extremely helpful with my billing, & also the parts manager was extremely helpful with the billing. Daniel Gehring the tech did a very professional job on & also left my vehicle in clean condition.
Parts Manager
Automotive Technician
Vehicle Prep
Tommy Johnson great service rep courteous helpful honest - JWILSON_221
Tommy Johnson great service rep courteous helpful honest he has a great presentation one of the I have seen.Keep up the good work Tommy J.
Service Manager
Very helpful, easy to access and friendly. - dmesserschmidt
Very helpful, easy to access and friendly. Attentive to detail with excellent and timely customer service.
Service Advisor
Sabrina Wozniak was very helpful came in to ask questions - DEL_KEETON
Sabrina Wozniak was very helpful came in to ask questions and have someone look at my car and she was a big help as was Dominick Delfino
Lower some repair costs to much money to replace a key or - helmutg55
Lower some repair costs to much money to replace a key or just charge half the price get 2 keys
Always cordial and welcoming! - Patricia
Always cordial and welcoming! Because I am handicapped, I require more time to move around. The staff are very patient with me.
Great place for sales and service. - doc24crew1995
Great place for sales and service. The staff is top shelf. I highly recommend the Arbogast group.
Service BDC
I've received requests for a review of my service... - georeinhart
I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
On my 4th lease, very happy with Dealership, Salesmen are - hcivic123
On my 4th lease, very happy with Dealership, Salesmen are very knowledgeable with vehicles and customer needs. Very friendly staff and excellent service department
Advisor
Exceptional Service - bobjanetk
As always service is very, very good. Everyone is very friendly and courteous. My issues are always addressed in a courteous and professional manner in a timely manner.
Always great have been going to this dealership since - Mama Lee
Always great have been going to this dealership since 2018. Purchased three cars from them. Have always been treated with respect.
Was able to drop off on a Saturday. - abrown41
Was able to drop off on a Saturday. They worked me in first thing Monday. Called to update me on the problem and the cost to repair.
Service Director
Great service - aultkay
I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.
My GMC Salesperson is Dan Fleming, been buying from him - Cher
My GMC Salesperson is Dan Fleming, been buying from him for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other dealership at this point. Service is great! And so is the Service Dept., with Bill and all at the service desk, employees, they aim to please and get it right!!
When we bought this car new, we took into consideration - bruner_jean
When we bought this car new, we took into consideration the type of service the dealership offered. It was a big consideration in our choice of dealership in buying the car.
Everything was repaired with original parts. - karenterry16020
Everything was repaired with original parts. The repair was perfect with no issues. All the staff I dealt with were very nice,helpful, and professional. I would have the car repaired again if needed.
Caleb was fantastic. - wjones8266
Caleb was fantastic. Drove right in and was impressed with how clean the bay was!
Joe Secord worked with Assurant warranty company to get - krowhaven
Joe Secord worked with Assurant warranty company to get the repair covered. I will return for service again
Shelby was very professional, friendly and easy with whom - Skeeter
Shelby was very professional, friendly and easy with whom to work. She kept us informed on status and facilitated getting the work done as timely as possible. Would use this dealership again for body repairs.
Always very friendly and courteous when I have had my oil - bethwells50
Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future.
As always excellent service provided by the service - Customer
As always excellent service provided by the service staff. No complaints at all with the dealer
They took care of of my vehicle with out any issues and - Brian
They took care of of my vehicle with out any issues and kept me informed about anything that needed to be done.
They are always friendly, helpful They listen to my - BarbP
They are always friendly, helpful They listen to my issues and addressed them. I never worry about my car in their hands. Thanks.