Rhode Island Subaru Dealers

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Anchor Subaru - North Smithfield, RI

On 2/24/2010 9:23:47 PM melanie914 wrote:
Anchor is the only place I've bought a car (and I've bought plenty) that doesn't cover the cost of the inspection sticker. When I found this out, I called my salesman to ask for a refund of the one I purchased. I was told that "it's not their policy" and that "they don't do that". So, I left a message for the manager to call me back, and he blew me off. I called the next week and left another message for him. Again- nothing. When I called a third time, the manager still wouldn't speak to me. He had the salesman call me back and tell me with his flip attitude that I wouldn't be refunded. When I pointed out that I spent $26,000 on a vehicle and that I would be likely to not recommend them to friends, and was very likely to give them an unsatisfactory review, he said "Oh well, it won't be the first bad review"..... And I can see why if that's how they treat cutomers.

Anchor Subaru - North Smithfield, RI

On 7/31/2009 10:09:14 PM Jamest wrote:
Amazing experience, we developed an issue with our car that other shops could not fix. They were able to fix it the first time, and for a good price. The funny thing is that my car is not even a Subaru, they are willing to work on any kind of car.

James