365 South Carolina Used Car Service Centers

The solenoid closer which locks down the lift gate on my - mmoore29728

The solenoid closer which locks down the lift gate on my 2014 Durango was not working. It had already been replaced by another repair shop. Since they had inspected it and it would work off the vehicle, they referred me to the dealer. This dealer confirmed it was still defective and game me the choice of returning it or giving them the chance to repair it. Nick was patient and explained the situation. I appreciated him being forthcoming with my options

Service is great! - BRITTB

Service is great! Love the people there! I drive an hour for service because the one 4 miles from me sucks!

Great service. - Lingit

Great service. Texted me a phone number to use so that we could communicate back and forth without playing phone tag. Even had another service mngr take over the text when my guy was off for the day. Only dealership I've had communicate this way. Outstanding.

The work was done quickly and well. - Car

The work was done quickly and well. The people were professional and polite. All in all a really good experience

Brittany was knowledgeable and helpful the whole process - Poundcake58

Brittany was knowledgeable and helpful the whole process was great. The staff member that finalized the sale(sorry can’t remember his name) he was great also

I took my vehicle into haves some accessories installed - JonKoffee

I took my vehicle into haves some accessories installed that I ordered online from the parts department and had paid for installation in advance. I normally do the work myself, but wanted the professionals handle it this time. As always, they did an excellent job. As long as I am in the area, I will continue to bring my vehicle to Jim Hudson for all my service needs.

They where very nice and made sure I knew when my truck - Mtyler10162004

They where very nice and made sure I knew when my truck was going to be done as soon as they knew.

The service writer Chris was very helpful and polite. - tevans501

The service writer Chris was very helpful and polite. He let me know everything that was going on with my car and at the end he advised me that everything was done and checked, and all the paperwork was filled out great so I could read it and understand it.

Very Professional and customer friendly. - esalyer77

Very Professional and customer friendly. Assistance was in a timely fashion, and made to feel very comfortable.

I can schedule service online and it’s super easy. - cmmiller714

I can schedule service online and it’s super easy. That’s a great feature. The service department is on the ball! They know who you are when you walk in. The mechanics do a thorough analysis and let you know up front what needs to be addressed and how much it will cost. Very pleased with them so far! I feel like they really make sure your vehicle is taken care of. I will recommend the service department!

My new key and fob were made and the service was - Zapper

My new key and fob were made and the service was prompt. I initially was not happy with my visit to Stokes Hodges Ford, but after I received a call from the service department and the circumstances were explained to me, I was very pleased. I learned a lot today. I would recommend Stokes Hodges Service department to anyone.

The service department always keeps me going and with me - tmilam55

The service department always keeps me going and with me being self employed it’s important that my vehicles don’t have down time! Chris Ford has gone the extra mile and found parts when others failed. I feel comfortable and confident with them taking care of my vehicles.

Customer Service out of the service department is awful - bward65

Customer Service out of the service department is awful which seems to agree with the ratings here. I requested an appointment on Monday and I've never been contacted to confirm a time. I used the chat feature the next day and they said I'd be contacted but never heard from them. Chatted with them again on Wed and still haven't heard from them.

This dealership has been persistent in the past and now, - Mike

This dealership has been persistent in the past and now, in the service department you can rely on them to getting the job done.

Amending my original bad review. - Mcurran1997

Amending my original bad review. I bought a used Audi from another dealership. Shortly after purchasing, some issues came up. Long story short, after my warranty expired my car experienced a failure that required an expensive fix. This dealership’s management and service department bent over backwards to help get my expired warranty to cover more than half of the expense. The time they took to communicate with me and help me through this frustrating situation was more than helpful. Very thankful to the general manager and my cars service advisor Linda.