52 Tennessee Nissan Service Centers

Excellent service - Service dept will lie

Called Thomas Y. on 7/17/19 about major problem with Autonation Nissan, said he would get me in and fixed asap, he did, fantastic service! Picked up our vehicle on 7/18/19 at 1130 hrs

After my wife scheduled an appointment with the MTNview - Poet4lyfe365

After my wife scheduled an appointment with the MTNview Nissan dealership to have a new key cut and programmed, the car arrived early yesterday morning, she was told the task would take 2+ hours (it took longer) we were suppose to pick up the car at 2pm yesterday once we arrived we were told the process did Not work and to return, which before we returned she received a call from Brett and he stated the key will not work the techs cut two keys and she (my wife) would have to pay for the keys cut ( that didn't operate the ignition, her feeling frantic I had to return to the dealership and demand respect, customer service, and professionalism from Brett and manager Nick, also citing we are not paying for keys that don't work in the vehicle, after which I called a tow company to pick up the car and was informed Someone urinated on our vehicle due to my visit, this is below expectation and disgusting on the company behalf, the whole experience was insulting, frustrating, and humiliating I would hope that this dealership treats other better...!

Benchmark service department and Morgan Johnson was - Joecastle2010

Benchmark service department and Morgan Johnson was amazing to work with. She kept me informed while maintaining benchmark professionalism. Above all they fixed my issue the first visit! Thank you.

Warranty work - Debra Riddle

Overall good experience. Very helpful and knowledgeable. Helped me save money and that is very important to me. I am glad I chose to have my vehicle repaired at Nissan of Chattanooga East.

They called me in for the third time to make a trade and - timsoreal1968

They called me in for the third time to make a trade and they lied

Today I went to NISSAN OF RIVERGATE, my car was acting up... - Tmadden

Today I went to NISSAN OF RIVERGATE, my car was acting up it’s a 2011 PATHFINDER AND I LOVE THE SUV, the dealership was busy and I didn’t have an appointment but ther were very kind and made me feel at ease. I want to give a shout out to them ,TED WILLIAMS, ANDREA ,THE GIRLS THAT CHECKED ME OUT, MY ADVISOR AND SHANNON ANDREWS, I got great service and would not go anywhere else. My name is Tamara Madden and I have been going there for years

I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney

I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom

Great Experience - Katie

The service department is always friendly, polite, helpful, attentive and honest! Their smile is your logo, their personality is your business card, and how they leave other feeling having such an amazing experience with your company becomes your trademark. Kindness is NEVER wasted. It always makes a difference!

This is the worst service center I’ve ever seen! - Sohobrown12

This is the worst service center I’ve ever seen! They will not listen to the customer because THEY are TECHNITIONS and know everything!! When I told them they were losing a customer they didn’t seem to care!!! Go to another Nissan dealership!!! Beware!!!!

We brought our 2016 Sentra to this dealership because of - Fielderschoice

We brought our 2016 Sentra to this dealership because of a brake switch recall. The car had less than 23,000 miles on it and we had no problems with it. The only reason we brought it in was because of the recall. Within a few days of their work on the brake switch, the car started to lose power and would not accelerate over 20 mph.We tried to call to ask what we should do. The phone rang for several minutes with no one answering. We live within 3 miles of the dealership. So we drove to the dealership while the phone was still ringing. Upon arrival at the dealership, the service manager walked up and asked how he could help. We told him that we were on phone trying to get a response. At this point we were asked if we had an appointment. We then told him what the car was doing. He told us that the brake switch replacement had nothing to do with the loss of power. He made us an appointment and said he could make the car make the car drivable until our appointment. The car lost power two times on the 3 mile trip back to our house. We had the car towed to another Nissan dealership. They determined the stop lamp recall was performed wrong. We will not be using this dealership. I am grateful we were not involved in an accident.

Bought my 2019 Versa in Dec. 2020 and had the best... - amandasanders2009

Bought my 2019 Versa in Dec. 2020 and had the best experience I've ever had. Service department is amazing as well. Thank you guys.

Just wanted to say thanks for the great welcoming, - John Y.

Just wanted to say thanks for the great welcoming, customer service and communication that Hugo always provides my family when servicing our vehicles. We appreciate the professionalism and commitment to the high levels of service. He is an asset to your dealership and one of the reasons you have our loyalty.

Absolutely amazing! Johnathan the Service Manager was... - lulugrl63026

Absolutely amazing! Johnathan the Service Manager was extremely caring and very honest. Everyone was extremely nice and the young lady Cristina Morris Product Specialist. Cristina listened to me and was not pushy at all! I am In-Love with my 2021 Nissan Rogue. Thank you Carlock Nissan for having good people on the consumers side. Cristina Morris is a real Asset to your Company!!!