1,033 Tennessee Toyota/1000 Service Centers

I recently took my car in to fix the front brakes and - atn082268

I recently took my car in to fix the front brakes and radiator. I am pleased with the work on my 2011 Toyota Yaris. When calling for an appointment to fix something specific, I would advise asking if there is enough time to fix the part in question and if the parts necessary are in stock. I would recommend them for service with that caveat.

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

I took my Pathfinder in for 15000 mile oil change, etc. - Randplassiter

I took my Pathfinder in for 15000 mile oil change, etc., and also had the inside detailed. Dacoda Guy is the service person I usually work with and he is awesome!!!! He is always very helpful and extremely courteous. My car looked like it just rolled off the showroom floor!!!! I highly recommend Dacoda Guy and Dutch Miller Nissan.

Everyone is courteous. - Mp

Everyone is courteous. They are efficient. They provide accurate information regarding the car. It’s a good experience.

I appreciate the excellent customer service that Joey - Armie Williams

I appreciate the excellent customer service that Joey Guasco provides. Also, the other associates provide excellent customer service.

John Galvalisi is an absolute rock star. - picklerda

John Galvalisi is an absolute rock star. His attention to detail and dedication to client service is awesome

I took my car back as soon as I brought it in I was in - Hard1950

I took my car back as soon as I brought it in I was in and out then when I picked it up, I was in and out no waiting

Excellent and efficient service. - Irene Carlo

Excellent and efficient service. My car was attended to in a timely manner and was left clean and ready to be picked as expected.

Excellent service on time and always courteous. - Sumeet

Excellent service on time and always courteous. Have always taken care of my service needs.

Outstanding Service and Compassionate Team This past - Eric R.

Outstanding Service and Compassionate Team This past weekend, my college-aged son and his friends found themselves stranded late Friday night multiple states away from home due to a broken water pump. With college classes starting Monday, they needed to get back home by Sunday. First thing Saturday morning, we called Chuck Hutton Toyota and were fortunate to speak with Brian Hicks, the Service Drive Manager. Brian was nothing short of amazing—kind, understanding, and proactive about the situation. Thanks to Brian’s exceptional coordination, the car was repaired that same day, and my son was back on the road by 1 PM. Everyone we encountered, from the parts department to the service department, was incredibly helpful and professional. Even though this dealership isn’t local to us, I wholeheartedly recommend them to anyone in the area. Thank you, Brian, and the entire Chuck Hutton Toyota team, for turning a stressful situation into a positive experience!

Jenny Furton and entire team was so awful to work with no - Toyota000

Jenny Furton and entire team was so awful to work with no one knew about my warranty wanted to charge me $1000 for my broke down 3 year old car! No warranty’s like they promise when you are signing to buy. Wants to give you an oil change every 3000 miles then scold you for not getting them done there. Also wants to tow your vehicle from a repair shop to Toyota and charge another $180 to diagnose something that has already been previously. Go elsewhere!

The pickup service and communication were excellent. - Dwdunn

The pickup service and communication were excellent. They were on time and kept me updated throughout.

Friendly, customer-focused staff! - celindahughes36

Friendly, customer-focused staff! They always make me feel like I am their favorite. From the staff at the counter to the parts department, I always feel I am in good hands.

In 2021, i took my truck to get the transmission fluid - payne818

In 2021, i took my truck to get the transmission fluid changed. Being a Ford dealership, I assumed correct Ford Motorcraft fluid would be used. Now 35k miles later, my truck has developed transmission problems. When i pulled out my receipt from Homer Skelton Ford, I realized that not only did they not service my truck with Ford Mercon LV fluid as Ford directs, but they used a bargain brand BG non LV fluid(BG even offers an LV fluid 315 but they did not used it. 314 is regular synthetic). I called Homer Skelton service department 3 days ago to inform them of this problem and was told they would call me back. Still no call back.

Nancy has been great to work with! - DGRN

Nancy has been great to work with! I hate that this dealsership recently closed. My nearest dealer is 30 miles and of course I will miss Nancy and her help with all my vehicle needs.

Very friendly and professional service advisor - would - Bcrabt01

Very friendly and professional service advisor - would recommend Jackson to anyone. Also, work was completed timely - with all concerns addressed.

Amanda was absolutely stellar in providing excellent - idahohicks

Amanda was absolutely stellar in providing excellent customer service to me today in the service department. She explained everything thoroughly and when it turned out that my issue was something that I needed to do by renewing a subscription and was not a mechanical problem, she put me at ease when I was embarrassed by my lack of knowledge. I was certainly blessed by having Amanda wait on me. I have nothing but high praise for her and will continue to take my car to Wyatt Johnson Toyota.

Best service. - Williambomar52

Best service..best crew…best location for me.great sales people…nice waiting area.thank

Jason floyd in service was over the top helping me and - GB

Jason floyd in service was over the top helping me and was very professional during my entire experience I highly recommend their service they were straight up with me

Unfortunately, someone tried breaking into my new - OGWannaBeSTi

Unfortunately, someone tried breaking into my new Passport (haven’t made the first payment…c’mon). The driverside lock cylinder and another piece was damaged. Everyone I spoke to, from the parts guys to Ketwun, were very helpful in setting up what parts needed to be ordered and setting up my appointment time. I discovered another piece damaged, great. I didn’t know how to describe the piece so I went to Economy Honda. I told the service writer all the details, he took the time to study a schematic, and put in an order for an additional part. I come from a customer service background and so far I’m quite pleased.

Great experience at this location Great customer care - Gina

Great experience at this location Great customer care loved everything about my day there thanks

I left a voicemail in the service department and I was - HMM

I left a voicemail in the service department and I was happy to receive a call back at day’s end from Lexus Service Consultant, Mr. Mark Smith. After I explained my concerns with a battery in my NX 350 that keeps dying requiring jump starts almost every 3 to 7 days, he invited me to come in to the dealership the following morning. I appreciated his helpful demeanor, prompt resoponse and willingness to listen to my concerns. After evaluating the problem, he authorized replacement for a new battery which I found out was covered by warranty. My overall experience at the dealership with the friendly staff but especially with Mr. Smith was very positive.

Great service staff! - rickypatton67

Great service staff! Very friendly! Very fast service got me in and out! Would definitely recommend!

Counter folks helped a lot the tech seem to have some - marwym

Counter folks helped a lot the tech seem to have some issues on repairing my washer fluid pump took a few days to repair asked for sensor on front bumper to be fixed they reprogrammed it but still has issues so will have to return it to have it looked at again

Always very pleased with the service I receive at - HERRONBJ

Always very pleased with the service I receive at Morristown Ford always very courteous and very understanding to listen to any problems or questions I may have

This dealership & Jason went out of their way to help us - slmccarthy55

This dealership & Jason went out of their way to help us today when we had a tire rim issue on our way back to Chicago from Naples, FL. We went to two other businesses to get help but Chevrolet of Murfreesboro-Jason-we’re the only ones who were willing to get us back on the road safely. Thank you so much!

Always treated with honesty. - Dkozik57

Always treated with honesty. Quick repairs with no issues. Great people and technicians. Garage manager always involved.

Great service. - tmglea

Great service. Did not have to wait long. Friendly and polite and helpful. Nice waiting area

Jeff Scola in the Service Dept is reason enough to - Cmbcdeacon

Jeff Scola in the Service Dept is reason enough to purchase from Infiniti Memphis- he’s knowledgeable, friendly, gracious and accommodating, He keeps his promise of “I’m gonna take care of you MY friend and get you in and out of here”

Hugh was friendly and courteous, staying absolutely true - paige

Hugh was friendly and courteous, staying absolutely true to his title of courtesy driver. Thanks!