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Humboldt Chrysler Dodge Jeep Ram - Service Center

Humboldt, TN

4.4
22 Reviews

22 Reviews of Humboldt Chrysler Dodge Jeep Ram - Service Center

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April 21, 2024

Asked to check an issue, could not identify it. Took to another dealer and diagnosed immediately and over the phone. Disappointed in Humboldt since they have done all of my servicing. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please provide the best way to contact you. I will follow up, or you can contact us directly at (731) 747-3458. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Humboldt Chrysler Dodge Jeep RAM Management Team (731) 747-3458

Helpful
April 17, 2024

Very knowledgeable and very helpful in getting the answers I need. Also very nice and patient with me. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you so much, Aaron, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Humboldt Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
April 16, 2024

Great! Good Good Good good good Professional Service Timely Quality work Go see Shannon Jordan! More

by andre_bw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Jordan
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Apr 17, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Andre, Thanks for sharing your thoughts about your experience with Humboldt Chrysler Dodge Jeep Ram. Shannon and our team appreciate your business and hope to see you again soon! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
April 12, 2024

I was pleased that Nancy got my appointment to get my drive belt on so quickly! More

by garybutler9477@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avita Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thanks, Gary, for sharing about your experience with Nancy here at Humboldt Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
March 24, 2024

Excellent service and little wait time I really enjoyed the service with a friendly attitude More

by kalu718
Recommend Dealer
Yes
Employees Worked With
Shannon
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Mar 25, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. Shannon and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Humboldt Chrysler Dodge Jeep Ram. Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
March 24, 2024

Very friendly, time efficient and excellent service from everyone involved. Waiting area very clean and comfortable More

by kalu718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Seth met your expectations. Thank you for choosing Humboldt Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
March 20, 2024

Nancy is an awesome service person. She was friendly and took care of everything for me. More

by Daisymaesoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Nancy here at Humboldt Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
March 16, 2024

Graet and fast service. Will be back when my 300S needs service in the near future. More

by COOLBROWNKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
February 04, 2024

Always great Wherever Chris Chace is, that is where my trucks will go for work I don't tackle myself More

by rickb0925
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Bailey
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Feb 05, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you, Rick, for choosing Humboldt Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
January 27, 2024

I was scheduled for a oil change and tire rotation. They always get my air pressure wrong and this time, I had already driven home and had to drive back for them to get it right. I have a Dodge Ram Reb More

by johnhouston_79
Recommend Dealer
No
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Bailey
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Jan 31, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, John, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 747-3458. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Megan Pettit Humboldt Chrysler Dodge Jeep RAM Management Team (731) 747-3458

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