40 Texas Mercury Dealers

Lance was great. - jungle

Lance was great. I plan to recommend him to my friends and colleagues. Overall good experience

Greg Lusk and the crew were very professional at handling - Ncyjo1

Greg Lusk and the crew were very professional at handling all aspect of me receiving my SUV.

Honest, Not pushy. - danger.close1212

Honest, Not pushy. And offered a good deal. Just didn't have a way there. Very respectful. Good vehicles too

McGraw Motors corrected my complaint immediately. - bilbetwade

McGraw Motors corrected my complaint immediately. I have no current complaints about them. I intend to use McGraw for future vehicle purchases and services. It appears the problem was a simple misunderstanding which they corrected as soon as they found out about it.

We were so pleased with the personal service and the - Debbie

We were so pleased with the personal service and the great deal we received. Our needs were met!

Gabriel Jordan delivered excellent service as they have - Dave D

Gabriel Jordan delivered excellent service as they have always provided for us over the years.

The best car buying experience I’ve had. - Robert Pantoja

The best car buying experience I’ve had. Sales is not trying to get to leave with a car that day, they will look for what you want

Very professional and kind. - mwack101

Very professional and kind. The service representative let me know my battery was 4 years old and weak. Appreciate that a lot.

I had a great experience! - Wtjacobs10

I had a great experience! Everything went smoothly and both dealers I worked with were kind, helpful, and went out of their way to deliver my new vehicle.

Darron was a great sales person. - Angie Davis

Darron was a great sales person. Answered all of my questions, was professional and had quick service.

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

Best dealership experience we’ve had in a while. - 01aisles-unmoved

Best dealership experience we’ve had in a while. Sent my wife to check out a Powerstroke, and she didn’t like it. She found the Duramax of her dreams…. Can’t speak enough about how helpful Dakota was in the process. They made a good deal with us, and we took the truck home. I’ve been buying cars on average of 2 a year for the last 20 years…. Do the math, whatever Smith is doing right now- keep it up!! Although it’s creepy as xxxx that cars.com knew we made a deal…. Smdh….technology can be a bit nosey

The sales man Sammy found what I was looking for and made - antoniotrvn

The sales man Sammy found what I was looking for and made sure it was within my budget. Helped me out all the way through the sales and after. Can’t be any happier with the experience. This is the second vehicle I’ve bought there with Sammy. He will go out of his way to help. Thank. You Sammy Martinez

Great customer service, there service dept is very - qballhd11

Great customer service, there service dept is very professional. They keep you up to date on your vehicle.

Sales manager with scew you if you give him a chance - Dawgie

Sales manager with scew you if you give him a chance Bought a new f150 without checking it out it was damaged service manager didn't even have the decently to call me back 13th new car Bought here and when I told him there won't be another hie response was OH WELL The service department will take parts off your car and not install them back Place went to xxxx since Griffith Sr got out of it and his son took over

I Salute Robert Gomez job well done 👍⭐️ I will continue... - Firefighter@50

I Salute Robert Gomez job well done 👍⭐️ I will continue taking my new truck for service there at Bowden I’m very happy with my 2021 Ford F-150

My husband stopped by on a Friday to look at the pick-up - frankswellservice

My husband stopped by on a Friday to look at the pick-up he bought. He put a downpayment on it, just so they wouldn't sell it. Saturday he called and we met the gentlemen from Pampa, TX half way. It was a great deal to see how convenient it was to not have to drive an hour and an hour back. They were very friendly. Very helpful!

I got my first new car from this dealership in 1968. - Don L

I got my first new car from this dealership in 1968. Even with a couple of changes in ownership they have been consistent in providing a good buyer experience. I recommend Big Country Ford without hesitation. My most recent new car delivery was about 3 weeks ago.

I just bought a 2025 Explorer from Bailey Auto Plaza in - Whitp

I just bought a 2025 Explorer from Bailey Auto Plaza in Graham. The buying experience was great, and their attention to detail was superb. I would highly recommend doing business with them.

Different type of review here... I intentionally waited... - Cliff Dugas

Different type of review here... I intentionally waited to hit the 50k miles driven from the original miles when I purchased my used 2017 Ford F250 from Silsbee Ford in August 2020. (more like a brand new truck as it was the cleanest I ever encountered). From the moment I called on it back in August 2020 through the purchasing experience a day later and post-follow-up satisfaction checks from Mike, my salesman, and the dealership I have to say they are top-notch! Definitely NOT a typical dealership! I was coming from out of state and Mike worked with me beyond expectations. After test driving and in the office for the financials, I was presented a rundown of the vehicle price; much to my surprise there were none of those frivolous or other dealer trap charges. It was a straight forward great price and bottom line. No need for the back and forth negotiating. The truck had an excellent price, no upcharges so I didn't hesitate to purchase it! I could not believe how easy, fast and genuinely relaxed we all were. Not faking for a sale, Mike and the team at Silsbee are sincere. You can tell it is up to the expectations of the owners and their values and service. Overall great experience with Silsbee Ford and there has been nothing wrong with my truck, which now has 155k miles on it! What a great buy! Thank you Mike and Silsbee Ford!

I had a pleasant experience dealing with Wendel Motor. - ullahsredoan

I had a pleasant experience dealing with Wendel Motor. The staff was very responsive and exceeded all my expectations.

Big Spring Ford was excellent. By far the best experience... - lottadot

Big Spring Ford was excellent. By far the best experience I've ever had from a Ford dealership (this is our 6th Ford vehicle). It was quick, no nonsense, had a quote, got a good value on my trade-in and out the door I went.

Very friendly staff. So far have had no problems , only... - Gtstantonplace

Very friendly staff. So far have had no problems , only had my highlander a couple of days. Thank you Chelsea and Kristen.

I was an out of state traveler with a non-working AC in - Roastin' in Texas

I was an out of state traveler with a non-working AC in 85+ degree traveling through Texas. I had the issue addressed at a deslership in Missouri, but that repair wasn't functioning. Randy in the Service Department reviewed the previous eork done, addressed options, and had the car in for a diagnostic evaluation within minutes. He and his team ascertained the problem outlined my options, and had the truck in gor corrective measures in a rapid professional mannner. He even called the previous dealer to discuss the correct manner to address the errors done by the previous dealer, so that I wouldn't have to pay another deductable on my extended warranty for the same repair. My vehicle was diagnosed, the problem addressed, and me back on the road in less than 3 hours of arrival! I found the dealership clean, professional, and the staff service exemplary. I couldn't have asked for better service, results, or final outcome. Randy is my new favorite Texan! And Apple Sport Ford my go to guys if I'm ever stuck in a motor vehicle repair situation that calls for solid, professional, and courteous customer service!

The people were very attentive to my needs. - Marlen

The people were very attentive to my needs. Any question that I had they were always eager to help me. The place is clean and they have a great customer service. Thank you again !

Awe service!!! - Danielle

Such crap service. I bought a brand new car that just shuts off in the middle of the road and I've waited all day to get a rental car or to hear something about my cat, and have yet to hear anything. Saying they are can't tell me anything. Awful. Awful I wouldn't recommend this place at all... to anyone!!!!

Not a good job. Don't go here. The service manager... - Oil getter

Not a good job. Don't go here. The service manager was curt and seemed to have an attitude when I expressed dissatisfaction with lube service

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.

Always helpful and spend the time to understand each custome - Happy camper !!!

Pat and his crew of people who work there bend over backward to satisfy each customers need, no matter how busy they are. Thanks to all of the crew. Service is always a pleasure in all departments. Try them, I highly recommend them to anyone.