Great service ! - dandadude007
My experience at Park Place was just as great as the last. It's was my 2nd purchase at this location and Eric was great in assisting and making sure my needs were met. He made the entire process as good and smooth as it possibly could be. I will definitely keep this location in mind for my next purchase.
Just purchased my first Porsche... - CJ M.
Just purchased my first Porsche and it was an excellent experience. My sales specialist Ben Dubuc was outstanding. My Porsche was on order and he kept me informed the entire way. He was extra patient with me when I changed my build 4 times (don't know if I could have been that patient) and helped me with all of my questions. His level of service and professionalism was the best and greatly appreciated.
Janette Garcia assisted me in the finance department and she gets full marks as well. She took time to explain all the options available to me and helped me make some important decisions. She was as excited about my new purchase as I was. Janette did a stellar job!
OUTSTANDING - Art
I worked with a salesman name Jason and he was outstanding. He know how to operate every button in the car. I highly recommend this nice young man.
The best Porsche dealer in Houston - Howser, DDS
I bought a 2015 Caymans S from this delaer and I was very happy with it. So, I decided to custom-order 2017 911 4S March in 2017. However, this time I was unlucky to get a model with esthetic defects such as panels not lining up and uneven gaps beyond normal tolerance. Porsche USA didn't care much about the issues as they tried to reslove the problems with some payment compensation, which was not what I wanted and deserved. However, Mr. William Bennet, the general manager there, understood my concerns and my initial desire to get a 911 without issues. He didn't even make me go through a long dispute with a Porsche USA representative by replacing the vehicle with a new custom order on the dealer end. I truly think that he puts his priority on customer satisfaction among other things. Porsche North Houston definately strives to deliver customer satisfaction. Strongly recommended!!!
BEST CAR BUYING EXPERIENCE EVER! - ZYDECODIAMOND
My husband wanted a custom Nissan Titan and we saw it online. I called, spoke to Khalil on a Monday and it was ours on Friday. Even though he was out of town, he made sure we were taken care of. Much respect for this dealership,
First and last time I'll buy from here - vinesh patel
I would stay away from this dealership as much as possible. Just had the worst car buying experience of my life with a xxxxxx sales manager!!!! The sales guy and the finance guy were great. He raised the price on me and then asked me to go back to where I came from when I asked for a explanation all that befor his xxxxxx slur
I bought a 2009 Porsche Cayenne GTS - TRBOSPD
I bought a 2009 Porsche Cayenne GTS and the initial experience was great while physically at the dealership. I paid money to fly there to pick up the vehicle, they did get me decent financing rates, but as soon as I was gone from the dealership I had mechanical problems with the car. I called about the vehicle on line and was contacted by someone from their Audi franchise. He handled the financing part well, then I had problems that had to be part of why the car was for sale as some of these faults in the computer were dated before I bought the vehicle. I contacted Porsche North America and they tried to help then the dealer pulled the switcheroo and said the vehicle was purchased at Audi as a used car and NOT Porsche so that they would be off the hook and make me just go away and not to have to fix a car not even a few days old to me. The car sat in my garage broken for the first two weeks of owning it. The dealership, Porsche North America, as well as the salesman from Audi put my phone numbers and email on some blackball list and refused to return any of my requests for information. YES EVEN PORSCHE NA DIS-OWNED ME FOR ASKING FOR HELP!!! So I would NEVER recommend buying from any of the Central Austin, line of cars or EVER owning a Porsche as their customer server is the worst. Buy a highline BMW or Mercedes but NOT from Austin Texas. Dishonest sales and service practices!!!!!!!!! :(
Ignored and looked down upon - Mary
I visited the Autobahn Motorcar Group for service to my Jaguar. I dropped in the discuss what might be wrong and when they could schedule an appointment. This was the first time I had been to this dealer. I parked my car and walked in the front door. There was no personnel in sight. Surprise! No salesperson approached to ask if I needed assistance. I made my way through the building to locate the service area. Once there, I noticed one female service writer visiting with a customer. They continued to chat about various topics with the service writer glancing over at me periodically. When she did finally walk over to me I could tell she was highly annoyed that I had interrupted her conversation. She asked what I needed and I attempted to explain the difficulty I was having with the car. The whole time I felt she was looking down her nose at me as if I wasn't worth her time of day. I left with enough information to call and make an appointment, had I decided to deal with Autobahn, which I did not. But before I left, I stopped to look at the cars they had for sale in the lot. One in particular which I had seen advertised on the Internet. I looked and looked a little more, walked around it and walked the other way, then glanced at the door to see if anyone was going to assist me. No one ever did. There was an employee walking into the adjacent building for another make (Audi I think) and I commented, "I guess they don't need to sell any cars) and he kind of chuckled. So, I guess you got your wish Autobahn. You didn't appear to want or need my business, so I am happy to take it elsewhere. Guess I'll go to your competitor over in Dallas.