73 Washington Ford Service Centers

Thorough, professional service with attention to my - CBC

Thorough, professional service with attention to my concerns. Regular communication and updates as problems were examined.

The only disappointment was that it wasn't easy to - estellaperez02

The only disappointment was that it wasn't easy to schedule an appt when calling service dept. I reached out to Rafael who who was able to get me an appointment. I appreciate him very much!

The BEST around! - Irene B

The BEST around! We are seniors and don’t drive much and Bickford has this awesome service whereby they come and pick up your vehicle, take it in and service it to your requirements then bring it back! Amazing. Only took a couple of hours and we got er done. Needed an oil change, new wiper blades, cabin air filter change, tires rotated. They called to let us know how much was left on the brakes and tires and to take our payment. It was even less than quoted! Thanks Bickford for being an innovative dealership.

I liked the attention to detail. - ANGUSMOSESAUDIE

I liked the attention to detail. There was a scratch on my left rear hub and they replaced the who wheel.

Got the job done quickly with very little hassle. - Jlhankster

Got the job done quickly with very little hassle. Woul use them again.. I like being able to schedule online.

This was my first visit to Sunset Ford and was impressed. - Denny

This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service.

My husband John and I have been doing business with... - kat

My husband John and I have been doing business with Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenance work done by Daniel, Aaron and the rest of the crew. Today, I had my car detailed for the first time since buying it in 2018. OMG, I swear I got a new car. Now only did they detail the inside the washed the outside and shuttled me home and then picked me up. I am so impressed and will never go anywhere else ever. I love all the guys and ladies down there, their family like atmosphere, friendly attitudes and always smiling. I truly recommend buying cars, suv's and trucks and having all the maintenance work done at Gillis Auto Center, their #1 in my book!! Thank you all so much!!

Amazing, honest, always do a great job. - Sandra

Amazing, honest, always do a great job. Want a great service advisor, ask for Cory! You won't be disappointed 😄

I love the people at Pingrey Ford, they always get me in - bobbi

I love the people at Pingrey Ford, they always get me in quickly and do the service I need as requested.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

Service techs were very professional and polite. - Paulrfrank1963

Service techs were very professional and polite. I would recommend this service to everyone. Thanks for the great work,

The advisors and technicians are great to work with. - nolascki

The advisors and technicians are great to work with. They listen and go above and beyond.

Best Service department I have ever dealt with. - STEVEZABACK

Best Service department I have ever dealt with. Period! Oscar and Eddie are 100% customer service focused.

The service today was timely and efficient. - Mrs. B

The service today was timely and efficient. Nick was professional and friendly, informative and personable.

They were very helpful and friendly over the phone and - Steve

They were very helpful and friendly over the phone and setting up the appointment. The mechanic was excellent and skillfully performed the repair. The price was fair and as quoted. I would definitely go there again for repair and maintenance. Steve

The dealership was both professional and friendly. - michellewing

The dealership was both professional and friendly. The repair took longer than estimated and they offered a loaner car at no charge.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

I've been doing business with Titus-Will since 1975, - Allen63DH8

I've been doing business with Titus-Will since 1975, shortly after they bought out Temple Motors (Toyota). Titus-Will took outstanding care of my dad's pickup until my dad passed away. I started taking my pickups in to Titus-Will when I bought a 2004 F0250 Superduty. I had some problems with the truck that was unrelated to Ford's quality. The former owner took the truck in for repairs and reused nuts that were supposed to be one time use only. They worked their way loose and broke off the nose of the starter and caused all sorts of damage. The service department saved me thousands of dollars on the repair. In the end, that truck and engine lasted over 720,000 miles due to the care and the service from the service department. The biggest help was the recommendation from the service manager that I take the truck out for a workout to keep the exhaust system cleared. I now have a 2015 F-350 that Titus-Will is taking care of. They have been giving her the same care and attention that they gave my F-250. I wouldn't take my truck to anyone else!

I brought my Ford focus in for work. - Amandabean75bean

I brought my Ford focus in for work. I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though somehow it was my problem. They didn’t even promise. They could see it on Monday. Absolutely shameful

I used to be a true to the dealer kind of person, they - Disappointed Customer

I used to be a true to the dealer kind of person, they will take care of you and your car since you have been working with them for over 20 years. That was until I visited the service center for a transmission flush. I was told that my transmission needed to be rebuilt and a new transmission cooler for my car at 86k miles. The estimate was over $10k with sales tax. It was very heart breaking when you did everything right. You bought a certified pre-owned, purchased maintenance and service package and bumper to bumper warranty for another 8 years. Unfortunately my extended coverage expired quite a while ago. Also found out that unless the routine maintenance calls out to look at something specific, unless you write a note that you think that something is not working correctly, they will not add to their checklist. After thinking about the costs of the new transmission, I thought I should get a 2nd option. We took the car to a brand named transmission company, and after all the inspections and driving my car, it was determined I only needed a transmission flush and should be good to go. So $500 instead of $10k, I am very disappointed that the service center really did not really look into the my concerns and diagnose the car, even though I was charged the diagnostic fee. I feel like I can no longer trust their recommendations and that is really a bummer. I am really disappointed that we are ending our 20 year relationship with this dealer. I will take my monies to someone who does right by their customer. Thanks for the good years, and we wish you the best.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Great service And customer service team - Same

3rd visit there and extremely happy with each service. When I came in yesterday to have “the works” oil change service performed I was met with pleasant staff who offered us a ride to get something to eat if we wished when we mentioned we wanted to go for a walk to stretch out from and hour of sitting in the car. Upon check out it had been determined I had a headlamp out on the front drivers side of the vehicle. The service attendant next to us, jumped up and went out to the vehicle to see what type of bulb we needed for replacement, went to parts and retrieved the bulb (had parts write up a parts ticked) then went to the vehicle and replaced the lamp for us in about 10 minutes. Great customer service and friendly staff.

I gave this dealership a bad review before I found out - Kevin.reasor

I gave this dealership a bad review before I found out what happened so I tried to edit it but this site won’t allow that.

Stuff is friendly, explaining what needs to be done. - Shimaanta

Stuff is friendly, explaining what needs to be done. Waiting period depends on job Ned to be done but the provides complimentary ride home and pick up if you need it.

Zero stars. - 503bwood

Zero stars. Easily the worst customer service experience that I have ever have had. It took three months to diagnose, make an attempted repair (that didn't work) and then repair my daily driver 2019 F-150. The customer service stopped taking and/or returning my calls several times while they had me truck. The estimated prices for the repair changed, ultimately costing $2000 more than originally quoted. When they finally got the vehicle repaired, it was sitting in their lot for 2 months. They returned me a filthy vehicle which must have been outside for 2 months covered in bird droppings. They could not process a DEBIT CARD payment, which they harassed me about, accusing me of having insufficient funds for, which I didn't. Nobody on this staff seems to be in the least bit professional. I would never recommend this establishment. Thanks for the 3 month nightmare. I went here because it was a "Ford Dealership", what a frustrating experience, and no loaner vehicles, awesome.