94 West Virginia Used Car Dealers

Excellent costumer service, fast and friendly. - goadd

Excellent costumer service, fast and friendly. Very helpful when it came to the purchase of my new car.

We recently purchased a new Toyota Prius from Ramey - John

We recently purchased a new Toyota Prius from Ramey Toyota of Princeton, WV and we are amazed at the great service given us. Absolutely the nicest dealership we have ever dealt with. They go above and beyond to make sure their customers are satisfied and happy. Doug and they management are absolutely the BEST!! It was worth the extra distance to find such great service!

Great Service and Sales - Bunnyscooter

My spouse introduced me to this Toyota dealership over 35 years ago when it was under the old ownership. We have bought 4 Toyotas (all new) since then. Have had the best service and warranty work ever. The great thing about this dealer is that if they mess up, they pay. Years ago I had taken my Corolla in for regular maintenance. I never noticed that my inspection sticker had died. I got a ticket. On my trip to get the inspection done, they looked up when I had my last maintenance done. It was right at the time my inspection was due to run out. They deducted the cost of my ticket from my maintenance and inspection bill!! The sales staff is great. They always talk to us and make us feel at home. Even my dogs have been welcome there. Hairy, Max and now Miss Red are always greeted and petted. I have never had to have anything done to my Toyotas other than routine maintenance, warrenty work and normal wear & tear work. Love this dealership and my Toyotas!!

Sales associate was very knowledgeable, helpful and - Ctetrick24

Sales associate was very knowledgeable, helpful and accommodating. Everyone at the dealership was very friendly.

Friendly, not pushy, and fast. - Danward48

Friendly, not pushy, and fast. We drove it home the day after we tested it

Great experience as always! - Jdubya1977

Great experience as always! The staff are always great. I was in and out very quickly. Love Moses Downtown!!!!!

I have to say, my wife and I were impressed with the - Fitzgeraldfamily92

I have to say, my wife and I were impressed with the customer services, (SALES) We did not plan on purchasing a vehicle that evening, but because of how the sales lady worked with us.we seen a person that was looking at what we needed and not just trying to sell a car. She cared about who we were and what we needed in a Vehicle.

2017 Veloster Turbo - c.beattie211

I truly enjoy my car. The turbo provides the power I was looking for as well as the fuel economy I did not get with my previous car. Rides comfortable and it has everything I'd expect with a new car.

So very friendly and helpful They went the extra mile to - DIANAJMYERS

So very friendly and helpful They went the extra mile to help me several times

Bought a Chevy 2500 about a year ago or more. Had a lot... - Farmall1331

Bought a Chevy 2500 about a year ago or more. Had a lot of trouble with the truck , but the owner took very good care of me. But just went to buy parts for it today, and told them it was a 2015 Chevy 2500 z71. Lol to my surprise it’s not a Z71 it’s a fleet truck. Surprise boned again. Story to this make sure u double check what u buy

5 stars rating. Customer service and sales were... - GFarner

5 stars rating. Customer service and sales were superior. Very transparent and efficient process. The salesperson, Jeff Shaffer located the new 4 Runner I was looking for and kept me updated every step of the way via text. The car was ready and waiting when I arrived to pick it up. Ball Toyota did not charge additional fees above MSRP like most dealers are doing currently. Knowing that I can just text Jeff what I am looking for without all of the hassle, I will certainly buy our next car from Ball Toyota.

Wonderful experience working with Zane at UT. Very... - mf

Wonderful experience working with Zane at UT. Very professional, easy to reach (including by text message), and answered all of my questions. They did not have the exact vehicle I was interested in and proceeded to get it from another dealer in a timely manner. They let us bring the vehicle home to try it out before deciding on the purchase. Thanks UT for the great customer service.

I had the best service experience with Apple Valley... - Ajacobs4763

I had the best service experience with Apple Valley chevrolet, my service advisor was Josh Nelson. He explained everything to me. I would give him a five star rating for all his help.

They sold me a lemon had nothing but problems with the... - Cheychey

They sold me a lemon had nothing but problems with the car it sat in my driveway more than I drove it so I wasn’t paying for something I could drive then It would stay started it would die it would spider and it was a 2015 Cruze so like they should make this right cause now I got a recall thing for the engine and I done had them take it back

Bought a car - Annahale66

They was very helpful and friendly Aaron Foster was very helpful and friendly and and answered all the questions that we ask so we would come back but a another car we are very happy with our new car. So thank you very much.

I purchased a vehicle through JD Byrider about 8-9 months - markeshah

I purchased a vehicle through JD Byrider about 8-9 months ago. I have had nothing but problems since I got the car, and the salesmen are well aware that I am not happy nor satisfied with this vehicle as I, myself have told them this time and time again. 2 weeks after purchasing the car, I had to take it in for a miss ( which is still there, never has been repaired properly as I’m still having issues) and they changed my catalytic converter, told me that was the problem and sent me home. I was told before coming home in the vehicle that I still had an underlying issue and that they were going to get me in to see a Kia Dealership to have it further investigated but they never called me back with an appointment time/date. The car was doing okay at that moment, so I wasn’t stressing it too bad. Now, 7 months later….my engine light came back on Friday and the miss came back STRONGER THAN EVER! I took it to JD Byrider yesterday and they changed my spark plugs, as well as my coil pack but the car is still missing and they’re going to AGAIN set me up with a Kia Dealership. They then told me that I had oil on my spark plugs, which isn’t a good sign but couldn’t even provide me with a SAFE loaner vehicle until they can get my car in with Kia, which could take several weeks?! Am I just supposed to sit here without a vehicle for more than a month?! Oh, and my Engine light NEVER WENT OFF…its still on. I have explained that I am a single, working Mother and I DEPEND ON THIS VEHICLE FOR MY FAMILIES DAILY NEEDS BUT I HAVE SAT WITH NO VEHICLE FOR ALMOST A WEEK NOW BECAUSE THEY DO NOT HAVE LOANER AS THEY CANT SEEM TO GET THEIR CUSTOMERS TO RETURN THE CARS ON TIME THAT THEY HAVE ALREADY LOANED! Beyond aggravated with this whole situation! My CNAC Caseworker called them after me explaining my situation to her and now they’re telling her that they won’t have a loaner for me until FRIDAY and today is only Wednesday?! Remember I took my car in on Monday and have called everyday since to see if a loaner was brought back like they had been telling me, just to get a let down everytime!! “We can’t seem to get ahold of the person to return the vehicle”….but yet I call right after my worker and I’m told they MAY have one today BUT ITS A LITTLE FORD FOCUS…like, do you really think I care what kind of car it is?! NO…as long as it runs properly smh! They keep saying they’re trying to help but actions speak louder than words….. I just hope this saves some people the money, time, emotional 🎢 , high anxiety and stress it has caused me. Not to mention the doctors appointments I’ve had to reschedule and the 2 job opportunities this issue has knocked me out of!!

I was fortunate enough to reach out to J.D.Byryder to... - kimberly.wills

I was fortunate enough to reach out to J.D.Byryder to possibly get a car approved for me. I have been without a car for several months. I lost my car due to low hours and this whole covid pandemic. I was very fortunate to reach a very understanding agent by the name of Tess. She was amazing and I would have never dreamed that it could happen for me … she is a miracle worker and I thank her with all of my heart for giving me the opportunity to rebuild my credit as well as my life. I would highly recommend this company especially her if you are in need of a great used vehicle.

Where do I start? Astorg WRECKED my vehicle and is not... - Not a happy driver

Where do I start? Astorg WRECKED my vehicle and is not honorably making it right. I was told they have "expenses" and selling a car at their cost is "unfair" to them. I've dealt with this dealership for seven years. Always had great service when it came to oil changes etc. The first time THEY do something wrong, it's MY burden??!! I am absolutely appalled by their behavior and lack of customer service. Not sure how they stay in business. Beware of allowing them to drive your vehicle.

I always get great service from the service department. - Michelle Haught

I always get great service from the service department. I've never had any problems from them. This is my second car through JD Byrider. I recommended my son to go to them and he got a vehicle .

THIS GUY RYAN NEEDS TO BE REALLY COMMENDED FOR HIS... - Mikewv304

THIS GUY RYAN NEEDS TO BE REALLY COMMENDED FOR HIS EXCELLENT CUSTOMER SERVICE. To rate a place of business 5 stars is saying that they were darn near perfect. Well my visit today consisted of my 3rd vehicle purchased with in a 8 year period. Fortunately this guy named Ryan had sold me all 3 hehicles. Let me say that he has to be the most well manored, polite and very professional at this job. Definitely not a regular car salesman he cares about the customer and what he puts them in to drive. He gets a 5 star rating. Now I can tell you that Charles in the service department is also worthy of these 5 stars with his work of excellence. Great mechanic !! And the total service from the garage is and always has been EXCELLENT!! IHAVE NEVER HAD A BAD EXPERIENCE WITH THESE GREAT AND VALUABLE EMPLOYEES. I WILL RETURN. THANK YOU GUYS Mikey T

Very helpful and good service I will definitely tell - crystal3620021981

Very helpful and good service I will definitely tell people about them. I am thankful for the help and support

I don't know where to start. This was my 18th car that... - Josh

I don't know where to start. This was my 18th car that I've purchased in my life and this was BY FAR the best buying experience EVER. Josh Staggs was my salesman and he was amazing and made everything seamless. I live in TN, so they had to deliver it to me, so I had the absolute pleasure of meeting Joe and his Wife Debbie. They are 2 wonderful people and it was so nice meeting them.... Needless to say, I have found my dealership for life. Thanks guys!!!!

Great dealership - diana07

From the start Jeff and Cheryl were as kind and helpful as they could be. They worked to put me in the perfect car for me and within my budget. They bent over backwards to repair or replace a few things I mentioned were in need of attention and made sure I was satisfied. If anyone asks, I will highly recommend them!