Here’s a revised version of your statement to make it as - Casper
Here’s a revised version of your statement to make it as impactful as possible while still maintaining a professional tone:
**In October, I flew all the way from Chicago to purchase a used car from this dealership. After taking the vehicle for an alignment, I discovered it needed $8,000 worth of repairs and was completely unsafe to drive. It was leaking gas and oil like a faucet, and I likely wouldn’t have made it back to Chicago safely. The car was an absolute disaster.
The manager promised to reimburse me for my flight and the $180 I spent on the alignment and inspection—but after numerous calls, voicemails to the GM, texts to the salesman, and repeated follow-ups, I’ve received NOTHING. They have completely ignored me.
This dealership clearly doesn’t care about its customers’ safety or satisfaction. Their lack of accountability and poor customer service is beyond unacceptable. I strongly urge anyone considering doing business with them to stay far away. You deserve better than the lies and negligence I experienced here.**
BMW North Houston
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