24 Subaru Dealers near 13815near 13815

Great rapport between customer and salesman. - Wlavin

Great rapport between customer and salesman. Not at all pushy. Good follow up after the sale. Fully trained us on the infotainment system. Very fair evaluation of trade in. I was happy.

I had a good experience with Fox Toyota Subaru. - suzstewart

I had a good experience with Fox Toyota Subaru. They were friendly, professional and got my service done in a reasonable time frame.

I've been going to Matthews for 8 years now. - CPinNY

I've been going to Matthews for 8 years now. Only once was I disappointed in my service experience, and Mike Savage was very willing to meet with me to correct the discrepancy in my bill, to my satisfaction. Today I went back to purchase my second Subaru, as my current Subaru was rear-ended. It was a busy Saturday, bur Dillon and Liam still made sure to fit me in to their schedule, to help me look for a new car. Liam asked appropriate questions about my likes and dislikes in a new car, to determine a "best fit" for me. Another dealership forgot that my car was in for service that day. (It has not been moved, when I returned at 5:00 p.m.) Two other dealers did not rotate my tires when they claimed they did. After 8 years, I still trust Matthews ! I have never felt as comfortable at a dealership as I do at Matthews.

I called on a very short notice with a short time windows - smnovak4

I called on a very short notice with a short time windows for me to come. I was told I could come right in. That was awesome. The service was excellent

The service area was busy and I had no appointment but - OCSD

The service area was busy and I had no appointment but they squeezed me in as I had an issue with my tires where I could not safely drive

A large selection of cars, both used and new, plus our - gryanbac3

A large selection of cars, both used and new, plus our previous purchase of a vehicle at Simmons Rockwell drew us back to begin our search for a new automobile. Our salesperson, Kyle, was helpful and knowledgeable in guiding us to our purchase of a new Subaru Forester Touring

I just could not give an "excellent" rating because there - Patti

I just could not give an "excellent" rating because there were new problems that have cropped up with the new management at Subaru of Troy. I brought my car in for a NYS inspection. I always wait for my car in the lounge area. First thing I noticed was the tv was on a repeating commercial and never changed while I was there. Previously, the tv was on cable and game shows or talk shows were playing. Second thing I noticed was a sales person trying to talk customers into getting them to have an appraisal done on their car while it was in for service. He explained that their car can be used for a trade in on another vehicle and the benefits of purchasing a newer car. It seemed like I was there for hours with no tv to look at. I asked the service advisor about the tv not being utilized and was told that the tv was just a nuisance according to management. I don't think I will be waiting for my car on the next service trip. I also don't want a salesperson trying to get an appraisal on my 2015 Subaru Crosstrek. Please change the lounge area back to the way it used to be with the TV ON TO CABLE and NO SALESPERSON ANNOYING CUSTOMERS!

Ruge's advice and patience made me feel like they cared... - Alexander Hamilton

Ruge's advice and patience made me feel like they cared about me, my family and my car. I highly recommend them and feel happy to know they are my go-to option for my Sube.

The service department is very good at getting service - Dbutler11552

The service department is very good at getting service done in a timely manner and keeping you informed

I recently bought a pre-owned Subaru Forester from Lacy. - Donna

I recently bought a pre-owned Subaru Forester from Lacy. It was my first time doing business with them. Every aspect of my experience working with Lacy was superb. Don and JC were friendly, extremely knowledgeable, and generous with their time. They never pushed or rushed me. It was a stress-free pleasure working with them. Lacy’s inventory is large and I had many options. When I chose my Forester, Lacy prepped it to perfection. Without my asking, they also put on new tires, filters, and wipers, and checked and inspected the car. They also handled the registration, plates, and stickers. I drove off the lot with a car that looks, feels, and drives like a brand-new model. Lacy exceeded my expectations in every aspect of the sale process. Don and JC stayed in touch throughout and kept me informed. On top of that, they stayed within my budget. In the end, Lacy’s price for my model beat any of the competition’s. I can’t think of anything that was lacking in my experience. I am thrilled with my purchase and I feel very lucky. I highly recommend Don, JC, and the whole Lacy team.

David in Service was efficient and knowledgeable. - Number 1 Teacher

David in Service was efficient and knowledgeable. He answered my questions politely and with good humor. It took less than 10 minutes to bring my loaner car around to me, a pristine 2025 Forrester, which I enjoyed driving. Pick up the next day went smoothly, in and out in 20 minutes!

Michael was, first of all patient and knowledgeable and - 4mytimex

Michael was, first of all patient and knowledgeable and most of all not arrogant. My experience with him as a representative of Johnstons Subaru will continue to foster a relationship.

Every thing fell into place, very happy about my results - radexter55

Every thing fell into place, very happy about my results at Romano Subrau as my Dealership

A huge thank you to Andrew Azotea! - Annsvenson

A huge thank you to Andrew Azotea! When I bought my first new car on my own in over 50 years, he took care of me, helping me with all the choices available. He actually took me to a vehicle on site to show the options and when the car arrived, spent a lot of time going over the features. When I have more questions weeks later, he’s quick to respond.

Stephen was above and beyond helpful to our daughter who - Audrey

Stephen was above and beyond helpful to our daughter who recently bought her first car. She completed grad school, landed her first real career position, and Stephen couldn’t have been any nicer, thorough and patient in explaining everything to her. She leased a 2024 Impreza; all went smoothly and quickly. All the employees we met were professional and welcoming. Highly recommend Stephen and Bill Rapp Subaru!

I would choose zero stars if I could. - Doyle.joanne

I would choose zero stars if I could. I recently had an issue with my 2017 forester having a loud noise sometimes when idling and not starting on 3 separate occasions. I had to have it towed to Subaru on the day I was having it checked. After checking out the car I was told that the engine was seized and it would cost $8000-$10000. immediately upon hearing this news Ellen Yerry said "Do you want to talk to someone in sales?" I was told that obviously the engine is seized since the sticker in my window shows I am 30000 miles over for an oil change and it looks like someone put fresh oil in after the fact. This assumption was wrong as I had had an oil change less than 2000 miles prior and had just had a 90000 mile check up at this dealership. I showed all the paperwork to prove this. The attitude at this dealership was "Oh Well, sometimes things just happen" as told to me by Buddy Schism, the service manager. This is the dealership that I bought my car from. I was skeptical from the moment I was asked if I wanted to talk to someone in sales. I had the car towed to 1st Place Auto and Tire. In less than 2 hours they had diagnosed that the engine WAS NOT seized and it turned out to be the air condition compressor and belt. Fixed at a cost of $1200 The customer service I received was cold and uncaring every step of the way. I was charged $75.00 to incorrectly diagnose my car My car never moved from where I had it towed in the parking lot. Instead of taking my car in and actually looking at it they assumed what the problem was. Buddy claimed he was going to talk to someone at corporate to see if there was anything they could do to help ( my extended full coverage had recently run out from the 5 year mark but was still under 100000 miles.) I don't believe that he tried to talk to anyone. I truly feel that they were trying to SCAM me into buying a new car OR the mechanics are completely incompetent. I called this dealer to let them know about my car being fixed etc. Ellen claimed she would let Buddy know. Haven't heard a peep in 5 days. Where is this so called LOVE Subaru? I will tell everyone I know not to go there And I will share my story as far and wide as possible

Great agent, great car, great price, BUT... - SEO74

Erica, my sales agent, was friendly, patient and attentive. My kids actually loved the vehicle. Oh, and I believe I paid a fair price. Otherwise, I am fairly disgusted with Benedict. I live 40 minutes away, and Gordon didn't bother to really check on the vehicles I called about. It was two hours between our phone conversation and my appointment, and when I arrived he told me one of the vehicles actually sold the night before. I return the next day thinking I am going to complete a purchase with Erica only to discover a bank transfer (on my end) hadn't gone through. Again, 40 minute drive over, I didn't know what to do. I am discussing financing and personal options with Erica when Paul appears. He introduces himself as the sales manager, and he tells me to call if I have any questions, literally dismissing me from the dealership. Banking all settled, I return again the next day, and this time it's the warranty lady who merely grunts an "Ok" and walks away when I decline purchasing a warranty. No "Have a nice day," no "Are you sure?" Just nothing. Erica and I finalize my sale, and Erica walks me out to my new car. Paul, who is across the room, never acknowledges my existence. He doesn't approach me, he doesn't thank me for my business. He cared enough to kick me out when he thought I didn't have any money, but can't lower himself to shake my hand and appreciate that I came back and gave them my business. As for the vehicle itself, it hadn't been gone through, touched, detailed since before quarantine. The only thing they did between my test drive and purchase was clean off a bird dropping. The fluids weren't topped off, and the gas tank was at half. There are even a couple specks of paint chipped on the hood (most dealers would have touched that up). It's a 2019 so everything's relatively good, anyway, but the old-school buying a vehicle (even used) and feeling like you came straight out of the factory is apparently not a thing anymore, at least not with this dealership.

I bought my 2024 Subaru Impreza in July and recently hit - Marcus V

I bought my 2024 Subaru Impreza in July and recently hit 6K miles, prompting me to seek my first oil change, tire rotation, and a safety recall fix. After checking with various local Subaru dealerships, including Goldstein, Mackey, North Country, and finally Capitaland, I chose Capitaland due to a friendly and competitive service from Barry. I scheduled, dropped off the car, promised a 1.5-hour service and received a prompt call for pickup. Upon returning, I found the car ready but was disappointed to discover grease/oil stains on the driver's seat, oil/grease/dirt and scuff marks on the door sill, oil/grease/dirt on my new Weather Tech floor liner, and fingerprints on the windshield where the service reminder sticker was placed. Despite always keeping my car well-maintained, I had to address these issues with Darrel and Tony from the service desk. Although the problems were promptly resolved and I received an apology, the experience left me disappointed and frustrated. Vehicles are very expensive and when we place them into the hands of a dealership, a certain level of trust is granted. We customers expect that our investment will be respected and cared for with the utmost attention to detail. To add insult to injury. This morning, I noted oil/grease residue on the beige headliner of the driver side grab bar area and so I got to spend an hour of fun on my day off, cleaning up the grease. The service department is the heart of a dealership; the brand as a whole. Service is an opportunity for dealerships to highlight their strengths, technical skills/knowledge, attention to detail and respect for the product and their customers. Such experiences do have a negative impact on future purchasing decisions and it's unacceptable for people to spend money and have their vehicle disrespected. - Reusable/Washable Seat covers? - Paper floor liners? - Watch for placement of boots and hands? Is anyone in the service department performing a once over of a customer's vehicle to ensure everything is acceptable before the customer signs paperwork, pays for service and drives off? Overall, this was not a good experience and I'm hopeful this service department can do better in the future. If so, I will update my review to reflect the experience.

I just purchased my first Subaru from Ruge's Subaru in - jcasciaro

I just purchased my first Subaru from Ruge's Subaru in Rhinebeck. It was an awesome experience. No games, just straightforward representation of the product. Steven Dinelli was my salesman and a pleasure to work with. After visiting some other dealerships in the area, I found the whole experience with Ruge's to be a breath of fresh air. I highly recommend them.

Very friendly & no pressure dealership! Helpful people... - jimbeamweav1

Very friendly & no pressure dealership! Helpful people throughout the entire buying experience. I would definitely recommend this dealer.

Alex was very helpful and was not pushy. The dealership... - wrc80

Alex was very helpful and was not pushy. The dealership is in a nice area of Ithaca.

Dear Subaru, As my wife Bonnie and I contemplated our - kevin.schorn

Dear Subaru, As my wife Bonnie and I contemplated our future move to the Phoenix area, we knew we wanted a new Forester Touring in order to enjoy our ride across the country. We are, however, saddened by the fact that we will no longer have the comfort of dealing with Minooka Subaru when we buy our cars and bring them in for service. Our most recent experience at Minooka Subaru brought us into contact with Sales Rep Chris Corbett. We were pleased, but not surprised, when Chris treated as if we were old friends. He answered all of our questions and addressed all of our concerns. He worked with and for us to create the best deal possible, so that when we were out the door we had a new friend that helped us and made us feel as though we got a great deal. The safety of a Subaru, particularly a Forester, gives me peace of mind. With the Touring Edition, we got a car that has many creature comforts - some of which were unfamiliar to us. That said, Jim Corbett walked us through how to use all of the bells and whistles this car has to offer. We are old and he listened to all of our questions and answered in a way we could understand. He made sure we knew how to optimize the use of our new car and gave us his undivided attention. Jim made us feel like we had another new friend making us feel like family. We were then directed to an office where we met Trish Corbett. She walked us through the credit and financing process, quickly, thoroughly, and as painlessly as possible. Trish also was a delight to work with in spite of working with a new, not yet mastered computer application. I highly recommend everyone I know to, not just get a Subaru but get a Minooka Subaru and become part of the their family, with no requirement to change your last name to Corbett. Kind Regards,

I have been a customer of Royal Auto Group for 5 years - JUAN CALVO

I have been a customer of Royal Auto Group for 5 years now. Just leased my 3rd auto from Royal and always have a great experience. The reason for my great experience is due to one employee ( Salesman) Michael Howell. He is the reason I keep coming back to this dealership. He made my lease return and new lease so easy and hassle free. He is extremely knowledgeable with his products and features. He is not only a professional at his job, but also a kind man and willing to go the extra mile to take care of his customers. If you need or just looking for a new or pre owned vehicle, then this is where you go and who you need to see.

I bought a Corvette that sat for months. - j-higgins

I bought a Corvette that sat for months. Several items needed addressing. Hunter helped me. Some items should not have happened. Overall, Hunter responded well.