8 Cadillac Dealers near 19462near 19462

Great service all employees are helpful and pleasant im - mdp0512

Great service all employees are helpful and pleasant im disabled so they make it as easy as they can to drop off car and pick it up

had issues with the car starting in cold temperatures, - 87_chock_pelt

had issues with the car starting in cold temperatures, took a couple visits to resolve, but had a loaner the 2nd time (took a week) to resolve, but service writer was on top of the repair with the mechanic.

I had a very disappointing experience with Bergey’s - melhindi949

I had a very disappointing experience with Bergey’s Cadillac in Plymouth Meeting. I was actively intending to purchase a 2022 Tesla Model X (VIN: 7SAXCBE56NF336270, Stock #: ECN3659A) and was told for weeks that the vehicle was delayed due to a “software update” and that timing would not be an issue. Based on those representations, I obtained a certified check, sold my vehicle, arranged transportation, and drove over five hours round trip to complete the purchase. Upon arrival, the vehicle immediately displayed an active air suspension fault. I was then informed that the car had actually undergone strut and suspension arm replacements, not just a software update, and that the issue remained unresolved. The vehicle also produced a rattle when coming off throttle. I was ultimately told the vehicle was deemed unsafe and could not be sold, which made the entire trip unnecessary. Additional undisclosed issues included a tear in the driver seat, non-functioning powered third-row seats, and a missing trunk cargo cover. These issues were not disclosed prior to my arrival, nor was I informed that the vehicle might be unsafe or not eligible for sale. I dealt directly with the salesperson Joe LaPenta and the Pre-Owned Manager Christopher P. DeNight. This experience resulted in significant wasted time, travel expense, and disruption — especially frustrating given that I sold my vehicle and am expecting a baby soon. Transparency and communication were extremely poor. I would not recommend traveling to this dealership based on my experience.

We had Howard Ashton as our sakes rep. - Jed2653

We had Howard Ashton as our sakes rep. He is professional and a great asset to the Beans team. This is my third vehicle at Fred Beans.

Took my Cadillac there. - scotthughes8734coo

Took my Cadillac there. Was towed there. I'm from across the state. First time got my car back had to have it towed there a second time, only 45 mins away from dealership. Then my car was there 6 weeks. They charged me for 3.5 hours labor. Called around the three other Cadillac dealers. They quoted me 1.5-2.5 hours labor. On of those were another Faulkner Cadillac dealers. They quoted me 2.5 hours labor. I was overcharged. Service manager kept saying. G.M. .forces them to charge 3.5 hours labor for the job. Alternator swap. Save your money,go anywhere else. It should have cost me another tow to have the work done somewhere else. I love 350 miles from dealership.

Easy Purchase Experience and Excellent Customer Service.... - CTS2005

Easy Purchase Experience and Excellent Customer Service. At this point I have purchased multiple vehicles from Star Buick GMC Cadillac of Quakertown. Always honest, upfront and a pleasure to deal with.

Dealer registered services to non-owner - LH

Dealer registered OnStar and Sirius XM to my husband who was not the owner of the car. Took 4 phone calls to straighten out the mess. Without ever asking who was going to own the car, all paperwork was prepared in my husband's name, some of which was able to be fixed in the hour before the car was delivered. Makes me wonder what era these people are living in.

Roberts Auto Mall misrepresented the vehicle they... - dissatisfied_customer

Roberts Auto Mall misrepresented the vehicle they advertised, stating it had equipment it did not and not performing required scheduled maintenance prior to offering the vehicle for sale. They also undervalued my trade by 20%+ (per 3 independent sites — KBB, NADA, and Edmunds). In fact, they offered below wholesale value for my trade. When both of these less-than-honest polices were brought to their attention, they refused to acknowledge them or adjust their vehicle price, even when I offered to meet them halfway. In short, Roberts Auto Mall was imposible to deal with, treated me like a "mark", and did nothing to earn my business. If this is how they behave prior to putting pen to paper, I shudder to think what the process must be like inside the sales/finance office. Roberts Auto Mall acts as if they don't want your business, and thus I would advise against giving it to them.