15 Chrysler Dealers near 28470near 28470

Very good service. - rmitchell1017

Very good service. Will be back to buy my next car here! Thank you so much

I had a very positive experience when I stopped by the - ksjpohsc

I had a very positive experience when I stopped by the dealership looking for a used truck to purchase. Even though we didn't end up getting a vehicle through them, I was impressed by how they worked hard to search for the perfect truck on our behalf.

Very very good impression about organization, clean - souzabalbino

Very very good impression about organization, clean environment, efficiency and great communication with the customers. 👏

Excellent experience every time I am in this store. - joel.pierce

Excellent experience every time I am in this store. Casey Martin and Zack McKeown always go above and beyond and are engaging and responsive! You will be impressed with this dealership!

Yesterday we worked with Brian and let me tell you it was - chelsealynnburke

Yesterday we worked with Brian and let me tell you it was the most seamless amazing experience! We went in looking for a used, reliable, suv but to be honest with our credit history, several rejections, pushy salesmen, and less than desirable vehicles offered to us at other places, I was nearly ready to give up on the hunt and look into buying online. We had found a vehicle online yesterday that seemed to fit our needs but we went in thinking it would unfortunately be another no go. However, Brian worked so hard to make sure we drove off the lot in something we loved! He was able to get us approved and not only did he get us approved he got us a payment that was less than we were expecting with a couple perks! We did not have our own insurance and had no idea where to even start, once again he went the extra mile and hooked us up with someone who got us affordable great coverage as well yesterday! He literally done all the leg work while we set back and was able to relax. I was so nervous going in but he continued to be reassuring, never made any fake promises, he was transparent, and explained everything in detail. I'm so grateful for him and honestly after having not the best experiences over the years of buying used and new cars, Brian has definitely changed my opinion on in person buying! He's amazing and I highly suggest him and this establishment!!! Everyone we encountered yesterday was kind and supportive. Thank you for working with us and getting us in a SUV we absolutely adore!!

Worked with Brandon at HCJF and he was terrific along - Zeke White

Worked with Brandon at HCJF and he was terrific along with the rest of the team. Highly recommend !!

The salesman was professional, respectable, and very - charlestownsend350

The salesman was professional, respectable, and very knowledgeable about the company's business practice sales.

So far I’ve had two jeeps serviced here and a recall - genejonesjr

So far I’ve had two jeeps serviced here and a recall repaired. The service has been excellent. They keep in touch by text and or email. They are very fast and let you know what’s going. Highly recommend.

Wort repair experience I have ever had. - jpbmu89

Wort repair experience I have ever had. Will not be returning. Our Chrysler Pacifica recently had the engine fail due to water ingestion. It arrived at the dealership on October 15th and was not released back to us until December 23rd. After the investigation the insurance company would pay for a used engine to replace the current one. I received a call from the dealership suggesting that we purchase a new engine instead. When I declined I was followed up with a text message. This was October 24th. This was also the last unprompted call I received with any updates. I had to initiate all calls updating me on status of the van. After the engine was installed there were problems with the way it ran and error codes. With each conversation they motioned that it may be that its a used engine that's the problem. They then replaced the transfer case and still had issues. This was about a month later. After That they still had no clue what was wrong so said they had to reach out to Chrysler Directly. All the time we were down a car due to Insurance only offering 30 days and the dealership stating they did not have loaners and did not comp rentals. I later overheard during my pickup a different customer specifically talking about his loaner vehicle they gave him and if it was still no charge which I heard them confirm. It was not until the O2 sensor was replaced on December 22nd that they finally drove it with no errors. When I then asked when it would be ready he gave a vague answer of that they wanted to drive it some more before letting it go. It was for that reason I showed up on the morning of the 23rd. A full 68 days after receiving the van I finally got it back. While the vehicle was repaired and is running great now there are many things this dealership service center needs to work on. The dealership was not communicative with myself or my wife the entire time the vehicle sat with them. It often felt like days went by with no work or progress and in no way did they try to keep us up to date. I also feal that they sat on the vehicle confused on what to do too long before reaching out to Chrysler. It made it seem like we were not a priority and left us fully unsatisfied.

Great experience with salesperson and friendly people... - Shady

Great experience with salesperson and friendly people with a hometown atmosphere! Can’t wait till I need another vehicle!

This dealer has the absolute worst service department - a64cress

This dealer has the absolute worst service department I've ever experienced in any industry. I recently took my truck in to have a water leak fixed. They had my truck for 14 days. During that time, I was promised call-backs at least six times. I left a voice mail for the sales manager. It was never returned. The service tech I was working with flat lied to me multiple times by promising calls and status updates that never came. Several calls rang for about 30 - 40 seconds before going to a message that doesn't let you leave a message, but says something like, "There is no one available to take your call. Thanks for calling. Goodbye," and then disconnects. And this is during their posted business hours. My wife and I have bought five new vehicles over the past nine years or so. I kept going back, thinking that their service department just HAD to have gotten better. I've never been more wrong. And we will never be back. Maybe the Sales folks, or even, say, Management (!!!), could apply some pressure? At this point, that's just not going to happen. This renamed "Legacy" dealership is certainly building one, and it's one I want no part of as a customer. Poor customer service has become a way of doing business. Legacy indeed.

Great Dealership!They didn't have exactly what I was... - allen.tencati

Great Dealership! They didn't have exactly what I was looking for on the lot but I test drove a model with similar features. Then they worked with me to find what I wanted at another dealership and executed a dealer trade. Small and customer focused, not like the circus atmosphere at the dealership 4 minutes from my house. I will drive the 45 minutes to do business with Vann Underwood.

EDITED: I was in Saturday to have an oil change with your - Greg Kelly

EDITED: I was in Saturday to have an oil change with your service department. I had a coupon for 2 full synthetic changes for $120 I believe, and at first the acting service manager said it wouldn't apply because it takes semi synthetic oil. I brought up that my car takes fully synthetic oil, or that is what I preferred. She couldn't get the coupon to work. I looked up the oil part number from the invoice on the mopar site, and it said it was not compatible with my vehicle as it is not fully synthetic. I called and spoke to the acting service manager, as well as the parts manager. They were both very courteous. They said it was fully synthetic that was put in, but nothing that is in the documentation reflects this, or being told my car doesn't take fully synthetic initially when I know that it does. I just don't want this to cause any potential issues, and I wanted fully synthetic oil. I have kept the part number and screenshot from the mopar site, as well as the invoice with the same part number from the service department for my records that both say it's not compatible with my vehicle. Any response would be greatly appreciated, before this becomes a potential major issue. Emailed these to the service manager and haven't heard back yet. Tried to contact Mike, but was told he just left. Oil all over the hood as well. EDIT: the phone call did little to rectify the situation. Sent a pic of a box with the oil that was supposed to be used, and another of a backside of SOME box with the right part but couldn't explain the wrong part number on the invoice, at all. Andy seems to be a great service manager though. If you're ever in this situation of the right oil being in your car, there is a company called Blackstone Labs that will test it. I'm doing it now, and if it is not fully synthetic which I asked for. Man o man, This will turn into something. Couldn't use the coupon either, and no additional offers, or promotions we given after this unprofessional mishap. Might contact the FTC, and NCDOT which deals with these situations, as well as dealer fraud. Also, I was treated very passive aggressively when I went there to purchase a new vehicle, which I bought elsewhere. There are way more competitive dealerships, who treated you like they want your business. Basically none negotiable, but with the bloated inventory of 23 models, and the hornets which are rebranding Alfa Romeo no one wants, as well as the ev's prices are dropping everywhere. Many dealers did this to themselves. Stellantis is killing Dodge