16 Ford Dealers near 35125near 35125

Amazing car sales man. - smath.red11

Amazing car sales man. He worked with me very hard to get the right price on my new ford. Very low pressure and communicated with me around my work schedule. I liked that he brought me the car to view and test at my own time.

Very friendly and welcoming. - PINDERCHASE16

Very friendly and welcoming. I wasn’t very pleased with finance. Was told my payment was one number then when I got in finance it jumped up $100 and wasn’t really given a reason or an option to take the warranty off.

The service advisor was very professional. - hkt1961

The service advisor was very professional. The technicians were efficient and professional. They accepted my vehicle earlier than my appointment and completed the service very quickly.

Derrick is tge beat he play me find something I like but - Justing360

Derrick is tge beat he play me find something I like but also in my budget ask for him

The warranty work plus other mechanical work handled - ktanner5

The warranty work plus other mechanical work handled professionally with excellent service all around. Thank you.

I recently had extensive repairs on my 2021 F150, during - Shawn Newton

I recently had extensive repairs on my 2021 F150, during which it was discovered that my motor had been severely mistreated by it's previous owner. The service department did a magnificent job of working with my warranty company, keeping me informed, and providing professional and expeditious work. I highly recommend their services, and intend to utilize the services of this dealership both for auto service and vehicle purchases in the future. Thanks again!

Unfortunately, I had to work Saturday until noon so I was - fisherboysperry

Unfortunately, I had to work Saturday until noon so I was not able to get down from Tennessee to the dealership not to mention the downpour but the general manager and the salesman Andrew absolutely took care of me. Very patient very informative sent pictures sent information by text message basically Everything I could expect from a dealership. I will absolutely do business here again. I love it when the salesman actually reach back out, send photos, pictures and information that you request when you live 2 1/2 hours away, I felt they jumped through the hoops for me tremendously And made the process simple and easy whether you buy the vehicle or not they are wonderful

If I could give negative stars I would. - msmith21792

If I could give negative stars I would. This is the worst dealership. The service department is completely non responsive. I dropped my car off Wednesday 7/16/25 for check engine light and oil change. I was told nothing can be done without a second key and they would call me back. They never called back so I tried calling them with no response. They called me back and said you need a second key. So I had to order that for $785 and was told it would take a couple of days. On Friday 7/18/25, I was told by my service contact Sam that the key had not come in yet and I would get a call early next week. No call Monday and I tried calling Tuesday but could not get in contact with Sam. I had to go to the dealership to get in contact with somebody. So Tuesday 7/22/25 they tell me the key is on back order. Nobody would call and tell me that. I had to physically go to the dealership. I got contact information for the service manager and he told me to contact him to check on the key. So 7/23/25 I asked about status and he said we don't when we will get this key. You can drive your car if you like, the only thing that might happen is your car won't start because it loses connection with the key. It is a special order item so we can only get it from this one vendor and not find it anywhere else. So I opted to sell the vehicle to Ford. So I would never have to deal with them again. I go to clean everything out of my car and they lost the one key for the vehicle. But they just leave the cars unlocked so thankfully i was able to get my stuff out of the vehicle. I signed over my vehicle to be purchased on 7/23/25. The pay off amount was valid through 8/2/25. Well Ford did not proceed with pay off until 8/2/25. CarMax did not receive the pay off until 8/4/25. Ford would not issue a check without title in hand. So I am still waiting for the money they owe me to be paid. The sales people will not respond to you unless you are interested in purchasing a vehicle from them. I had to reach out to CarMax to confirm a pay off had been made. I had to reach out to confirm title had been transferred. Ford would not respond after telling me things would only take a couple of days and you will be able to pick up the check. I found out they had the title by searching the VIN number and seeing it for sale on their website. If your sales person takes time off nothing will get done. They will pass you around and never respond to you. They will tell you things will get taken care of but then never confirm that things were actually taken care of. This dealership only cares about money and not service. The customer does not matter. There are not enough words to describe the pain of the experience with Long-Lewis Ford. I will never buy another Ford ever again.

Absolutely the best and easiest car buying experience! - lindy

Absolutely the best and easiest car buying experience! This team made you feel right at home. Everyone we came in contact with was friendly and wanted to make sure that we were totally satisfied with our purchase. Bill was fabulous over the phone and in person. Randy, the owner, checked in with us multiple times to let us know he cared that we had chosen his dealership. You will not get this service just anywhere. This place is special! Thank you to everyone that helped us and I love my Explorer!

My experience at Tony Serra Ford in Sylacauga was - cabernie

My experience at Tony Serra Ford in Sylacauga was outstanding. Greg McDonald. My sales person went above and beyond to find me the right Ford F150, that I was looking for . I couldn’t be happier with my truck and I would recommend anybody looking for a car or truck to look up Greg McDonald at Tony Serra Ford in Sylacauga, Alabama.

No pressure sales. - Bella

No pressure sales. Easy to work with finance dept; giving you all your options with a payment you can afford. Family owned. Knowledgeable staff. Prices on vehicles is the actual price you pay. The whole process of trading in; buying new vehicle; & finance part only took less than 2 hours.

By far the absolute best experience I have ever had in - joeburrell52

By far the absolute best experience I have ever had in getting repairs on my 2019 F150 King Ranch. From the General manager Tony Russell to the service manager Terry Reese. I was taken great care and I didn't even buy my truck from them. Sunny King is the best of the best and will always be my first stop when I'm ready for service or to buy another vehicle.

no one in charge - ford123

The dealership has changed ownership several times in recent years. The current line up is HORRIBLE! The service manager in particular. He insulted my wife and lied about the work he did to my vehicle. My brand new vehicle, I'd only had for six months was requiring repairs. Based on what I've seen I would not buy or have anything serviced from these people they are incompetent and rude. Makes me regret buying a having traded a Hyundai for a Ford.