124 Ford Dealers near 43718near 43718

Fast Friendly Service - Christine

My Edge broke down due to a bad belt Paul had it wreckered in to the service Dept and Aaron and the service team had me back on the road in less than an hour. The atmosphere is friendly and animal friendly (2 dogs) everyone including the business office and sales team were are great as well thank you for making a unfortunate situation bright.

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

I really recommend this dealership a lot, because they - ray_castaneda7

I really recommend this dealership a lot, because they were very kind and responsible. and the communication was excellent

I want to thank Rick Floyd (Sales Manager) & DJ Crawford - mcardery2k

I want to thank Rick Floyd (Sales Manager) & DJ Crawford (finance manager) for making this experience as painless as possible. Buying a new vehicle today is a major investment and I studied long and hard exploring my options before deciding this was my best option by far. Actually this was my third purchase from Rick so it was easy talking with him. The Jenkins reputation service also made it a easy decision. I feel they tried to find every avaliable option out there for me that allowed me to purchase this Ford Ranger XLT FX4.

Fox ford had my truck that I wanted, Lloyd the salesman - joekish1951

Fox ford had my truck that I wanted, Lloyd the salesman was nice to work out a good deal for me and fox ford.

I have been a customer for many years and have always - sopranotwo906

I have been a customer for many years and have always been very satisfied with my cars and the service department. Ryan Kiffer was very helpful in the purchase of my new Escape.

Even though my new Ford was not purchased there; the - Rickypatton59

Even though my new Ford was not purchased there; the service department went above and beyond.

Oh my gosh! - Ewilson24

Oh my gosh!!!! I could not EVER say enough good about this dealer!!!! We came from Michigan for a very particular car! I have NEVER had a better experience at a car dealer! Tom, an amazing salesman, handled the long distance deal flawlessly! Kevin in finance is an amazing guy! Everyone was SUPER friendly and welcoming and treated us like family! I would seriously consider buying all of my cars here!!! So pleased!! Thank you SO much!

NEW OWNER SAME FACES. - bill baker

NEW OWNER SAME FACES.COCHRAN MAY BE GOOD BUT SAME PEOPLE FROM FRED MARTIN FORD

Very helpful. - Phil42

Very helpful. Fully investigated issue and had a solution that solved everything. Thank you very much

Outstanding Salesman, customer service oriented. - Michael Savannah

Outstanding Salesman, customer service oriented. Made the purchase easy and efficient for everyone involved. Thanks!

I always feel welcomed and fell appreciated for my - Grybyl

I always feel welcomed and fell appreciated for my business with the dealership going out of their way to please the customer.

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

Local dealer, fast and reliable service, explained all - markdague59

Local dealer, fast and reliable service, explained all that was found wrong and the cost to fix. Highly recommend.

Keith and Bart made purchase of the very low mileage - TimK

Keith and Bart made purchase of the very low mileage (used) 2022 Mustang Mach 1 a pleasure. Professional, efficient, and polite, they exemplify the best any dealer can offer. Highly recommended.

On time, knowledgeable, well trained staff, courteous - Jellissq

On time, knowledgeable, well trained staff, courteous staff. I purchase my 2022 Bronco at Bairel Ford and because of their excelkent service I will be purchasing a new Bronco from ghetto same dealer!

My wife and I had a great experience purchasing a used - steve

My wife and I had a great experience purchasing a used vehicle from Smail Ford. From the time we arrived on site until the time we drove our vehicle home everything fell into place. Our questions were thoroughly answered and the staff made us feel welcomed and comfortable while we discussed our options. We would consider Smail Ford for our vehicle needs in the future.

Great first experience from the moment I came in to the - kylelukehart77

Great first experience from the moment I came in to the moment I left. Wait wasn’t too long from what I thought it would be.

We were very pleased with our overall experience! - rdfsu7

We were very pleased with our overall experience! Staff were extremely helpful, especially Jesse Melick (Sales Consultant) and John Gibbs ( Finance Manager). Well done!!

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

Roy's did a real good job showing us around and letting - Jamie

Roy's did a real good job showing us around and letting us test drive what we want!

Our salesman was great but once the sale was made seemed - pamm7870

Our salesman was great but once the sale was made seemed like things weren’t as great… noticed some things that I didn’t before I bought the car… asked about a quote for tires a week ago… still waiting… certainly not the service I got from Town and Country Ford in Ligonier which will be where I buy my next car

It was a good experience working with Anthony, no - Shelldenn

It was a good experience working with Anthony, no pressure. However, I feel I was low balled on my trade in. The Lincoln dealership was willing to go 5k but the appraiser at Solomon’s only offered 1200 hundred. Big discrepancy between the two. But my wife got a car that she likes. It would be interesting, to me, to know what you sold my trade In for, even at the auction.

I purchased a 2023 Audi A4 from Columbiana Ford in April - john m

I purchased a 2023 Audi A4 from Columbiana Ford in April 2025. I was unable to travel there so needed to conduct the transition over the phone until delivery of the vehicle. As is similar to an above complaint, I asked the sales rep, Josh Wilt, and his manager if the car had any accidents and was told very clearly that it had not. Upon delivery of the car it was clear that the info they provided was false and the sales rep informed me that their dealership had, in fact, body work done to the car but did not paint the work because it would have cost them too much. The finance person, Jason, did everything possible to obfuscate the actual interest rate and bank fees, which was not clearly shown until delivery of the car. His explanation of the rate difference, when questioned, was suspect at best, which is likely generous. Lastly, the car was delivered with only one key, which was never mentioned prior to delivery. The sales rep texted me during the delivery that he would provide me with a second key. After two weeks and only when pressed, he said “we just don’t have the power to expense something like that unfortunately.” Extremely poor experience dealing with Columbiana Ford. The only suggestion I can provide to other consumers considering Columbiana Ford is BUYER BEWARE

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

We have bought several vehicles from Donley they are - napadale

We have bought several vehicles from Donley they are always very friendly and helpful. They always get us where we need to be. Thank you Jim Casebolt

Writing this in regards to my mother in law. - Tiffany

Writing this in regards to my mother in law. She took the car she bought from them in for service & oil change on May 16th. They supposedly did a full inspection & changed all filters. One week later the car’s fan starting making a terrible noise. She took it in, they had her sit there for 4 hours. Told her that in one week a rodent built a nest from fender to fender, that it was a strong rodent because it bent metal, then charged her over $400.00 to “clean out the nest”, replaced a filter that supposedly was changed a week earlier, never fixing the fan or noise. Donley told her the engine needed to be removed to fix the fan & it would not be covered under her extended warranty. Had her take it to another Ford dealership, fan is being fixed under warranty, engine does not need to be removed. Donley saw an elderly widow & took advantage. This is sad & pathetic.

Very honorable and ethical in discussing a purchase for a - Wjohnson

Very honorable and ethical in discussing a purchase for a used vehicle and possible trade in. Dave Kress was great to work with.