9 Nissan Dealers near 49423near 49423

Great service, and very professional! - Mitch

Great service, and very professional! Completed all work in a timely manner, and even went out of there way to shuttle ud to Anna’s house for breakfast while we waited.

Junior was great to work with made the experience one to - Mike

Junior was great to work with made the experience one to remember I would buy through him again 100%

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

They treated me really well while I was there and - Jojo

They treated me really well while I was there and followed up with me even after my purchase.

Absolutely the BEST dealership we've ever been to! - joni080898

Absolutely the BEST dealership we've ever been to! John in the service department went above and beyond to fix our car. He was so professional and told us, in detail, the repairs needed. It had MAJOR repairs and was all fixed within a one week time period and for a reasonable price. We will drive the half hour anytime in the future to go to this dealership!

Great customer service! - Lady A

After leasing a car from this dealership, I decided to buy another vehicle once my lease was up. I had some issues with the new car and after a few ups and downs, the general manager contacted me and made things right with me! He was very friendly and it was obvious how important good customer service is to him! I really appreciated him contacting me personally.

Rob Gould is as professional and efficient as they come. - Rpkkraus

Rob Gould is as professional and efficient as they come. I strongly recommend choosing him as your auto dealer.

My Best Car Purchase Experience Ever - Alders3858

My recent new vehicle purchase at Gezon Motors was the best experience ever. My salesperson (Bill) was knowledgeable, helpful and friendly. He made every possible concession on the new car purchase price and gave me more for my trade-in than any other dealer I spoke with. Josh (Finance) also made my purchasing experience exceptional. There was obviously clear communication and collaboration between sales and finance. Josh presented the finance option which best met my needs. He knew I only wished to purchase the vehicle and never attempted to steer me into a lease as a way to fit my monthly payment cap work. My experience after-the-sale was equally outstanding. Paul (sales & training) worked with Bill to thoroughly teach me how to make the most of all my vehicle features had to offer. Bill introduced me to all of Gezon's primary department leads including Roxanne (service) who is genuine, caring, helpful and communicates well. The staff at Gezon works collaboratively to ensure every individual who walks in has an exemplary experience. I'm thrilled with my decision to purchase from Gezon Motors.

Horrible - Deloise 1

They dont even get half of a star!. I am soooooo upset with this place and I am more disappointed with the people that work there . I had my car towed in on Monday and had an appointment on Tuesday for a diag. I told the lady "my car has coolant in the spark plug holes I may have blown the head gasket....I just had a heater core flush I am not sure if that is what caused the problem". I had checked everything I could before the car got there there was NO knocking of the engine, bearings didnt lock, thick white smoke out of the tailpipe so we kind of ruled out possibility of an engine block crack, but more importantly we constantly checked the oil it was still just oil no foam mixture just oil. Again I had given this information to the lady and told her when I had to call and check on my car that I wanted to know if the head was cracked or the engine block. When I talked to her she said immediately said I needed a new engine and that she was looking up prices and that POSSIBLY the head was cracked or the engine block was cracked. Now isnt that what I already told the lady? She is telling me the exact same thing that I ALREADY told her. So after I told her I wanted to know if the engine block was cracked or the head and she said that she would call me back with more info BEFORE they closed. So like a child I waited by the phone for her call only to have to call her back and find out that everybody left because they were closed. This initiated my first call to John the manager. I had to leave him a voicemail pleading for him to call me back because I felt slighted and I wanted to know about my car. The next day Lexi calls me back and says she was returning my phone call for John the manager because he was in meetings and apologized for her unprofessionalism for not returning the phone call and proceeded to tell me the EXACT same thing she said the day before(which is what I ALREADY told her before the car was worked on) adding in I need a new engine again and being very persistent about it. I asked her things like is the head cracked or the engine block cracked .... why couldn't I replace or refurbish the head. She said based on her "mechanical experience" I needed a new or used engine and to get that information I wanted it would be a $500 job on top of the $200 diag fee. Also readers you remember earlier I told you that I had checked the oil she is now saying the oil was foamy and had coolant in it and I told her that I checked the oil and it wasn't like that before it got to them and I have 4 witnesses to prove that. I find all this ridiculous because I'm still yet to get a diagnosis and they are now holding my car HOSTAGE because I refuse to pay $200 for ABSOLUTELY nothing. They did not give me any information that I already didn't know and that I didn't already tell them. I left a message for the CEO and the person that keeps responding to these low rating reviews. I am scared they are going to sabotage my car because of the back and forth we have been doing especially after reading some of these reviews. I just want my car back and John the manager keeps telling me I cannot have it back until I pay the $200 for the nothing of service that I got and the disrespect from the crew. I wouldn't reccomend this place to my worst enemy i should have ready the reviews before I towed it in, but I thought my car would be safe here because they work on VW vs. taking it to a mechanic that mostly works on American cars. Someone let my betty jetta know I coming to get her and to hold on strong! I am sorry for giving these people permission to pop your hood and violate you by just staring at the engine and making stuff up about you because that is all they did!