24 Ford Dealers near 49684near 49684

It is a pure pleasure entering your service dept. - BJDAVID1

It is a pure pleasure entering your service dept. Jessi takes right fine care of your customers and this continues right through everyone till you are driving away.

We worked with Kyle and Frank and as a team they did - wayne

We worked with Kyle and Frank and as a team they did wonders. They found us the car we wanted. Even thou the car we wanted was not on their lot, Kyle search all of Wisconsin and even down into Chicago. They did not give up until we were happy. We have purchase many vehicles over our life and this experience was one of the best. Thank you Kyle and Frank. We will come to your dealership when it is time for our next vehicle.

Nathanial schimming, did a great job to try to get me the - james.meunier48

Nathanial schimming, did a great job to try to get me the F150 I was looking for unfortunately the trucks we found other dealers were not willing to do dealer trades. But he went well and beyond trying to get a truck but it didn’t work out

Ordered new Bronco from Pam back in May 2021 and took - ron m

Ordered new Bronco from Pam back in May 2021 and took delivery August 9th. Pam stayed on top of my order throughout the process keeping me informed. Excellent service and very fair price on highly sought vehicle. Highly recommend.

Excellent service! - Carol1

Your service department has great gentlemen working there- very helpful and did a nice job repairing my car. Michael Schmidt was really patient explaining what he would do to fix my explorer. I live in Ga but always come here when in Mi to have my SUV serviced

Top notch in all aspects great sales team friendly and - mknapp2110

Top notch in all aspects great sales team friendly and knowledgeable of the product. Looking forward to dealing with in the future.

I went to Serra Ford in Gaylord anticipating to purchase - trishagough15

I went to Serra Ford in Gaylord anticipating to purchase a used SUV, but ended up with a brand new one! Gabriel was my salesperson - and he was phenomenal!! He went above and beyond to make sure I was his priority and that I got just what I needed. I'm so grateful for this experience and have been recommending Serra Ford and Gabriel to everyone. Thanks so much!!

Pete Hayes was fabulous. - jamescorchard

Pete Hayes was fabulous. Knowledgable, Helpful,Very professional. He made the process easy and made our decision to buy the Expedition a no brainer. Our compliments to the team.

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

I brought my F250 super duty pick up in so they could - Overbywoj

I brought my F250 super duty pick up in so they could patch a leak in my driver side rear tire. The staff was friendly and I told them that I was towing my 40 foot 5th wheel. They advise that they would fix it right and it would take about 30 minutes. The tech (Jacob) came out and told me that it was a nail hole and it was a simple repair. The next day I hooked up my 5th wheel and headed home. I did not even get to Midland when that tire went flat while driving on the highway. This became dangerous being on the shoulder of the road having to disconnect the 5th wheel from the truck and then changing the same tire that they just fixed. When I got home and went to my Ford dealer where I bought the tire the technician who repaired it advised that the previous repair was done wrong, that Babb Ford (Jacob) just plugged the tire instead of doing it right by putting a patch on the inside of the tire on a superduty that hold heavy loads (as in 5th wheels) Fortunately their wasn’t any damage or injuries and I was in a area were I could safely get on the shoulder to change the tire. I did advise service manager of the issue

I am always satisfied with The Dean Arbor Dealership in - Rascal

I am always satisfied with The Dean Arbor Dealership in West Branch Michigan. Service is exceptional. Products are of high quality; in this case a used car was purchased. I speak highly of this dealership to all my friends and family.

I had engine trouble while in Door County and a local... - unicorn1

I had engine trouble while in Door County and a local garage recommended that I call Witt to repair it as it was a certified Ford dealer and service center. The work was done quickly and they even repaired a hose that had a crack, other than the original problem. The repairs cost more than originally told they would be but I had to get back down to my home.I questioned them about the repairs as I had been told by the local garage that it would require more than what the service center said it needed and was assured that they saw this problem many times in my type of Ford and it would be fine. There was a 12 mo/12,000 mile warranty that they now refuse to honor and it has only been 10 weeks and 4200 miles! I have been told by my certified mechanic near my home that now my vehicle will need a head replaced or a used engine put into my truck because the repair done by Witt Service Center was wrong and the threads are stripped and the spark plug hole is now oval. I am without a vehicle, I cannot afford another costly repair and Witt Service Center is saying oh well. Tough Luck! I feel I was over charged for the repair, the repair was done poorly and incorrectly and I was lied to. In 40+ years of owning vehicles and having them repaired, this is the very worst service I have ever encountered and I will not ever take my vehicle to this dealership again!

The sales people were very nice and made me feel - Mikedeanm

The sales people were very nice and made me feel comfortable and they were very helpful

Very helpful, friendly and timely. - Cheryl Knight

Very helpful, friendly and timely. All were very welcoming. Customer service was awesome here...unlike a lot of businesses nowadays.

Service vehicle - fmorey

Excellent service have been dealing with Bob Mathers Ford for many years and have purchased 4 vehicles! Friendly staff and service is top notch. Very happy!!

I contacted this dealership for pricing on a new f150 and - james.meunier48

I contacted this dealership for pricing on a new f150 and they never did anything to earn a sale. They told me that all ford dealers have the same price because of ford employees pricing. Well guess what I just bought a $72000 lariat at a dealership that was willing to work with me.

This place was amazing and al of the people are friendly - klkarcher09

This place was amazing and al of the people are friendly and know what they are doing! I would recommend them to anyone!

Jim Martin did an excellent job taking care of my... - joeizworski

Jim Martin did an excellent job taking care of my purchase. Since I winter in Fl. he worked with my son and it is my garage

Worst service ever. - Cloy

Had to have my truck towed in The day after Labor Day weekend after breaking down on vacation. Rode my motorcycle to the dealership in the rain because I had no other choice without any phone service there. Requested the vehicle be towed in. At 9:20 AM Joe the service guy told me he would have the truck picked up in the morning. The tow truck finally showed up at 2 PM. Had the truck towed in. They said they would have to order the parts and they would be in the next day. After waiting with my wife and in-laws to hear the next day that the truck would be done. After no call from Joe I called him after we were all packed up and ready to go and when he answered the phone he said the parts never showed up. No call no nothing! Then he told me Ford did not even have the part. After calling my local parts guy at my local Ford dealer in Ann Arbor. He directed me to a dealer that had the part in stock. Which I called them and had the part overnighted to the Ford dealership there in Mackinac. Which of course I had to initiate and pay for the cost. Call Joe the next day and he said Part had not been in yet by noon. Eventually the part showed up. Again no call back from Joe. So I call him again. He tells me they can’t get the old part off which is a transmission line that is leaking. So again I am stuck! Then after talking to him he comes up with they can put a hose on it and Clamp it down that will get me by. At this point I am ferously mad at the service I have gotten so far. My wife convinces me to go in and just get the truck. When we get there they are still not done with it. The mechanic is filling the transmission with a turkey baster, yes a turkey baster! Because they do not have the proper tools. Finally he takes it for a test drive and brings it back. We are waiting in the lobby. Joe is ready for me to pay for the ridiculous repair but I tell him I want to go start the truck and make sure it is not leaking. When I go out to start the truck, I noticed that my key that is a special chipped key cover is broken. I go back in and ask him what happened to my key. He says I don’t know. I say I know for a fact it was not broken when I came in. My wife finally convinces me just to pay the $380 and get out of there. Which I did to avoid going to jail! Now I have to take the truck to my local dealer and have this all repaired the correct way and pay again. Folks let me tell you something I will walk before I take any vehicle into this dealership ever again. I have a business in Ann Arbor. I have dealt with several dealerships. This is by far the worst nightmare and most terrible service I have ever had from a dealership in my life! If you are in the area take the time to find somewhere else to go. They have no clue how to run a business or do proper repair. Did I mention we had to sit and wait with my in-laws for three additional days waiting for them to call and tell us what was going on with the truck which they did not. I had to call every time to try to get some type of update. Where is the service of my life! Chuck/Ann Arbor.

I didn't get a response for a week and all it said was - Antianira

I didn't get a response for a week and all it said was that the truck I asked about was still available. There was no reference to what truck I asked about and no other information was given even though I had asked a couple of questions about it. They didn't even bother to respond on the dealership letterhead.

I was in search of a brand new F150. - james.meunier48

I was in search of a brand new F150. Dena Fedell did a great job to find the truck I was looking for. The problem is the sales manager would not do anything to secure the truck and the deal did not go through. I was really looking forward to buying a truck through my hometown salesperson and dealership but they did not get the vehicle I was looking for.